TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Love Turbo Tax It's easy to use taxes done fast and simple... easier than last years ;)
Date published: 2023-02-13
Rated 4 out of 5 by from NA, oh god, too much, too much. really? The experience is alright. please, not working, what? why so long?
Date published: 2023-02-13
Rated 3 out of 5 by from Does the job but annoying I have used TurboTax for 8+ years and honestly each year it gets more annoying and less helpful. Not only will it constantly ask you to upgrade your service every other page it is redundant and will make you re-click and review things that you have already told it "no" during the initial screenings.
Date published: 2023-02-13
Rated 5 out of 5 by from great product love this product. been using it ever since I figured out how to do my own taxes
Date published: 2023-02-13
Rated 5 out of 5 by from 7th year user This is my seventh year using turbo tax and my sixth year married filing joint return. Hubs and I love how convenient and easy it is to do our taxes we plan on using turbo for many years to come!!
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo Tax works for me I have used Turbo Tax for several years now. I have only had to use the Deluxe versions for the last two years. I do prefer the free version and will be able to use it next year. I appreciated being able to use my Federal refund to pay for the Deluxe version, however, why was it $44 more on top of the payments for the Deluxe versions? Lesson learned...
Date published: 2023-02-13
Rated 1 out of 5 by from Usually good but this year was different I had a couple of issues this year that I've never experienced in my years of using TurboTax which disappointed me. First, an additional service I didn't ask for was added to my bill and I only saw it after I could not change it anymore. Then I had to submit payment twice and customer service could not help (even though they tried all methods and were extremely helpful). Just not a great experience this year unfortunately.
Date published: 2023-02-13
Rated 5 out of 5 by from Turbo Tax Is Great Turbo Tax is very through. It takes you through every scenario.
Date published: 2023-02-13
Rated 5 out of 5 by from The best Easy to do. They do all the work turbo tax gets it done for you.
Date published: 2023-02-13
Rated 5 out of 5 by from very easy Very easy to use! Will definitely recommend to friends and family!
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13818
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax It's easy to use taxes done fast and simple... easier than last years ;)
Date published: 2023-02-13
Rated 4 out of 5 by from NA, oh god, too much, too much. really? The experience is alright. please, not working, what? why so long?
Date published: 2023-02-13
Rated 3 out of 5 by from Does the job but annoying I have used TurboTax for 8+ years and honestly each year it gets more annoying and less helpful. Not only will it constantly ask you to upgrade your service every other page it is redundant and will make you re-click and review things that you have already told it "no" during the initial screenings.
Date published: 2023-02-13
Rated 5 out of 5 by from great product love this product. been using it ever since I figured out how to do my own taxes
Date published: 2023-02-13
Rated 5 out of 5 by from 7th year user This is my seventh year using turbo tax and my sixth year married filing joint return. Hubs and I love how convenient and easy it is to do our taxes we plan on using turbo for many years to come!!
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo Tax works for me I have used Turbo Tax for several years now. I have only had to use the Deluxe versions for the last two years. I do prefer the free version and will be able to use it next year. I appreciated being able to use my Federal refund to pay for the Deluxe version, however, why was it $44 more on top of the payments for the Deluxe versions? Lesson learned...
Date published: 2023-02-13
Rated 1 out of 5 by from Usually good but this year was different I had a couple of issues this year that I've never experienced in my years of using TurboTax which disappointed me. First, an additional service I didn't ask for was added to my bill and I only saw it after I could not change it anymore. Then I had to submit payment twice and customer service could not help (even though they tried all methods and were extremely helpful). Just not a great experience this year unfortunately.
Date published: 2023-02-13
Rated 5 out of 5 by from Turbo Tax Is Great Turbo Tax is very through. It takes you through every scenario.
Date published: 2023-02-13
Rated 5 out of 5 by from The best Easy to do. They do all the work turbo tax gets it done for you.
Date published: 2023-02-13
Rated 5 out of 5 by from very easy Very easy to use! Will definitely recommend to friends and family!
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13818