TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Sick af It was nice easy simple didn't take long at all really real easy
Date published: 2022-02-12
Rated 4 out of 5 by from not as good as old format but its ok i like the olde format. It was much better in my opinion
Date published: 2022-02-12
Rated 5 out of 5 by from great helpful as can be easy to use. simple process. got most of refund
Date published: 2022-02-12
Rated 4 out of 5 by from Generally satisfied but have 2 complaints Overall works great, but it was a frustration that it defaulted to the MAX option with extra fee and it wasn't easy to find how to unselect that option. Another frustration was that when selecting the option of paying the charges with my refund, there was no indication that a fee would be charged, which meant backing up multiple pages to back out of that option to pay by credit card instead. I suspect these two features are intentional to influence/trick some folks to pay those extra fees without clear acknowledgment or clear warning.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax makes it easy! I use Turbo Tax every year for the convenience of not having to enter my previous years info, the accuracy of the return, and the price is great!
Date published: 2022-02-12
Rated 5 out of 5 by from First Time Using Turbo I really enjoyed using this service, Customer service by phone answer my questions and it was awesome to have a live person to talk to over the phone..
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is great It’s very awesome I use it every year and every year I’m pleased
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax was GREAT Very Easy to Use, I will use it again next yearRRR
Date published: 2022-02-12
Rated 1 out of 5 by from NOT HAPPY TurboTax is getting more and more expensive each year. Next year going to paper file.
Date published: 2022-02-12
Rated 5 out of 5 by from A+++ Easy to use got mine done easily only issues I had was loading my credit karma account
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13810
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Sick af It was nice easy simple didn't take long at all really real easy
Date published: 2022-02-12
Rated 4 out of 5 by from not as good as old format but its ok i like the olde format. It was much better in my opinion
Date published: 2022-02-12
Rated 5 out of 5 by from great helpful as can be easy to use. simple process. got most of refund
Date published: 2022-02-12
Rated 4 out of 5 by from Generally satisfied but have 2 complaints Overall works great, but it was a frustration that it defaulted to the MAX option with extra fee and it wasn't easy to find how to unselect that option. Another frustration was that when selecting the option of paying the charges with my refund, there was no indication that a fee would be charged, which meant backing up multiple pages to back out of that option to pay by credit card instead. I suspect these two features are intentional to influence/trick some folks to pay those extra fees without clear acknowledgment or clear warning.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax makes it easy! I use Turbo Tax every year for the convenience of not having to enter my previous years info, the accuracy of the return, and the price is great!
Date published: 2022-02-12
Rated 5 out of 5 by from First Time Using Turbo I really enjoyed using this service, Customer service by phone answer my questions and it was awesome to have a live person to talk to over the phone..
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is great It’s very awesome I use it every year and every year I’m pleased
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax was GREAT Very Easy to Use, I will use it again next yearRRR
Date published: 2022-02-12
Rated 1 out of 5 by from NOT HAPPY TurboTax is getting more and more expensive each year. Next year going to paper file.
Date published: 2022-02-12
Rated 5 out of 5 by from A+++ Easy to use got mine done easily only issues I had was loading my credit karma account
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13810