TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294026 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is awesome My agent James handled everything. I am so pleased with the service. It was my first time using the agent help and I'm glad I did
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Is Awesome Loved working with Turbo Tax Expert Rickiea. She was very professional and responded quickly to all my questions. I had a clear understanding of my refund and its amount before I went to checkout. Would definitely recommend her specifically.
Date published: 2022-02-13
Rated 5 out of 5 by from Free once again. It's as easy as it has ever been, but still, this service should be offered free for everyone in the country as it is a requirement.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use It was easy to use especially after receiving W2’s from 2 different states. It’s very user friendly. Uploaded pics of my W2’s and 1099 forms without any problems. I’ve been with Turbo Tax for 7 years and I’ll likely continue to use them.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax was easy to use! I really like using this software to prepare my taxes. This is my second year using Turbotax and I don't think ill use anything else.
Date published: 2022-02-13
Rated 5 out of 5 by from CAN'T BELIEVE I DIDN'T USE THIS SOONER I've been using a CPA for almost 30yrs & during that time I would use Turbo Tax here & there but thought I'd gain more refund or less payments using a CPA. Can't believe how easy Turbo Tax was!??!
Date published: 2022-02-13
Rated 3 out of 5 by from Still buggy from import last year Because there is a software bug regarding the QBI form - It prevents you from using last years info. It creates a never ending loop. I had to start a new 1120s with all newly entered info to file. I have to received the additional 60$ audit protection refund that I bought twice. It is a pain to have a software glitch like that with a released and tested version of the software. - Turbotax is not for the technical unsavvy person - there is always something you have to figure a workaround.
Date published: 2022-02-13
Rated 5 out of 5 by from good information great service great service great service great service
Date published: 2022-02-13
Rated 1 out of 5 by from Turbotax was Awesome but Credit Karma was bad This is our 8th year using Turbo Tax Service - they as usual were great. However, they have chosen to work with Credit Karma - to use for the only option for faster refunds or refund advances - horrible is the only word. In the end the amount of time needed to wait on "debit cards" was nearly as long as the estimated refund date so - truly what's the point other than being out the money to setup a karma Spend account - which I'll be refunding first chance and closing.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is awesome and saved me about $400 I used Turbo Tax last year to file my personal taxes and decided to try it for my business this year. It was pretty straight forward and guided me through the whole process.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13810
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome My agent James handled everything. I am so pleased with the service. It was my first time using the agent help and I'm glad I did
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Is Awesome Loved working with Turbo Tax Expert Rickiea. She was very professional and responded quickly to all my questions. I had a clear understanding of my refund and its amount before I went to checkout. Would definitely recommend her specifically.
Date published: 2022-02-13
Rated 5 out of 5 by from Free once again. It's as easy as it has ever been, but still, this service should be offered free for everyone in the country as it is a requirement.
Date published: 2022-02-13
Rated 5 out of 5 by from Easy to use It was easy to use especially after receiving W2’s from 2 different states. It’s very user friendly. Uploaded pics of my W2’s and 1099 forms without any problems. I’ve been with Turbo Tax for 7 years and I’ll likely continue to use them.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax was easy to use! I really like using this software to prepare my taxes. This is my second year using Turbotax and I don't think ill use anything else.
Date published: 2022-02-13
Rated 5 out of 5 by from CAN'T BELIEVE I DIDN'T USE THIS SOONER I've been using a CPA for almost 30yrs & during that time I would use Turbo Tax here & there but thought I'd gain more refund or less payments using a CPA. Can't believe how easy Turbo Tax was!??!
Date published: 2022-02-13
Rated 3 out of 5 by from Still buggy from import last year Because there is a software bug regarding the QBI form - It prevents you from using last years info. It creates a never ending loop. I had to start a new 1120s with all newly entered info to file. I have to received the additional 60$ audit protection refund that I bought twice. It is a pain to have a software glitch like that with a released and tested version of the software. - Turbotax is not for the technical unsavvy person - there is always something you have to figure a workaround.
Date published: 2022-02-13
Rated 5 out of 5 by from good information great service great service great service great service
Date published: 2022-02-13
Rated 1 out of 5 by from Turbotax was Awesome but Credit Karma was bad This is our 8th year using Turbo Tax Service - they as usual were great. However, they have chosen to work with Credit Karma - to use for the only option for faster refunds or refund advances - horrible is the only word. In the end the amount of time needed to wait on "debit cards" was nearly as long as the estimated refund date so - truly what's the point other than being out the money to setup a karma Spend account - which I'll be refunding first chance and closing.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is awesome and saved me about $400 I used Turbo Tax last year to file my personal taxes and decided to try it for my business this year. It was pretty straight forward and guided me through the whole process.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13810