TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Thank You Turbotax I love using Turbotax to file it was easy, convenient, and the Customer Service Is Outstanding Thank You For Making My Experience A Great One I Recommend This Company 100%
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo made it so easy, with our lower income and investing, it made more sense to file myself. No need to spend 100s of dollars to pay a professional.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is the Best and Industry Leader Great Software as always. Very easy to follow and the FAQ section is great. Highly recommended and I will continue to spread the word and use with confidence.
Date published: 2021-02-20
Rated 3 out of 5 by from Pay Separate!! Turbo is fine just pay separate of they double charge.
Date published: 2021-02-20
Rated 4 out of 5 by from Similar to Previous - HSA was confusing The process was very similar to previous year's products. However, previously it was possible to switch between the forms view and the Q/A view. This was useful when the question did not seem to match. The HSA section was confusing. Even though my spouse did not have an HSA she is covered under our family HDHP. The tool kept taking me to a form to declare why her HDHP was dropped - when it wasn't. I finally figured out how to avoid this by trial and error with the HSA check boxes.
Date published: 2021-02-20
Rated 3 out of 5 by from OK Had issues with a few coding items . TT finally cleared them upon but it took way too much effort to get a hold them and explain their errors.
Date published: 2021-02-20
Rated 5 out of 5 by from This was very easy to navigate through Process was very straight forward and simple to use. Like for many, 2020 was a difficult year and this made taxes easier. Thank you!
Date published: 2021-02-20
Rated 2 out of 5 by from turbotax just ain't it anymore Last year with turbotax was great and I was able to get a lot back from my taxes. This year with the pandemic and everything going on I wasn't able to get much back and the fees and expenses that were added for college etc. were annoying. I don't recommend for students.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is AMAZING!!!ben This is the easiest way to prepare my taxes. I love it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome They are awesome and very easy. They walk you threw step by step. Very simple!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13802
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank You Turbotax I love using Turbotax to file it was easy, convenient, and the Customer Service Is Outstanding Thank You For Making My Experience A Great One I Recommend This Company 100%
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo made it so easy, with our lower income and investing, it made more sense to file myself. No need to spend 100s of dollars to pay a professional.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is the Best and Industry Leader Great Software as always. Very easy to follow and the FAQ section is great. Highly recommended and I will continue to spread the word and use with confidence.
Date published: 2021-02-20
Rated 3 out of 5 by from Pay Separate!! Turbo is fine just pay separate of they double charge.
Date published: 2021-02-20
Rated 4 out of 5 by from Similar to Previous - HSA was confusing The process was very similar to previous year's products. However, previously it was possible to switch between the forms view and the Q/A view. This was useful when the question did not seem to match. The HSA section was confusing. Even though my spouse did not have an HSA she is covered under our family HDHP. The tool kept taking me to a form to declare why her HDHP was dropped - when it wasn't. I finally figured out how to avoid this by trial and error with the HSA check boxes.
Date published: 2021-02-20
Rated 3 out of 5 by from OK Had issues with a few coding items . TT finally cleared them upon but it took way too much effort to get a hold them and explain their errors.
Date published: 2021-02-20
Rated 5 out of 5 by from This was very easy to navigate through Process was very straight forward and simple to use. Like for many, 2020 was a difficult year and this made taxes easier. Thank you!
Date published: 2021-02-20
Rated 2 out of 5 by from turbotax just ain't it anymore Last year with turbotax was great and I was able to get a lot back from my taxes. This year with the pandemic and everything going on I wasn't able to get much back and the fees and expenses that were added for college etc. were annoying. I don't recommend for students.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is AMAZING!!!ben This is the easiest way to prepare my taxes. I love it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome They are awesome and very easy. They walk you threw step by step. Very simple!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13802