TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from Overpriced and super glitchy Seems like the product has gotten worse since last year. At one point it glitched and showed I owed money on taxes rather than had a big return. Also kept forcing me to fill out some Schedule C for whatever reason.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax never let's me down!! I had so many questions and Karen just walked me through it with ease. I have used Turbo Tax for the last 5 years and have never had any problems.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo $ Years and Counting Quick and Easy! Will continue to used TurboTax in years to come.
Date published: 2021-02-20
Rated 5 out of 5 by from Really easy to follow It was longer and more detailed than last years filing, but the extra time it took was worth it. Thanks Turbo Tax!
Date published: 2021-02-20
Rated 1 out of 5 by from Turbo tax very poor on status of e fileing I e-filed both federal and Az. state taxes on feb 11. fed was accepted next day and refund received 2/19. Az is still in pending status without any notice from Turbo tax or Az for the pending status. I have not found a way to contact Turbo Tax for an status update or reason for pending. I paid the $20.00 and my state taxes are in limbo some place. I am not sure what to do. Is there something wrong?
Date published: 2021-02-20
Rated 5 out of 5 by from Good support when needed We struggled this year but they were very helpful when we needed it
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax Review For the most part, the process was great. However, I got to the point of getting stuck and the only way for assistance was to pay extra.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use! Easy to use with good explanations of different items and options; reasonably priced; will use again!
Date published: 2021-02-20
Rated 5 out of 5 by from great! easy to use agent that reviewed taxed helped correct a problem, all went well after that
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Excellent and Easy to use Quick, comprehensive and easy to use Highly recommend to all tax filers
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13798
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Overpriced and super glitchy Seems like the product has gotten worse since last year. At one point it glitched and showed I owed money on taxes rather than had a big return. Also kept forcing me to fill out some Schedule C for whatever reason.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax never let's me down!! I had so many questions and Karen just walked me through it with ease. I have used Turbo Tax for the last 5 years and have never had any problems.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo $ Years and Counting Quick and Easy! Will continue to used TurboTax in years to come.
Date published: 2021-02-20
Rated 5 out of 5 by from Really easy to follow It was longer and more detailed than last years filing, but the extra time it took was worth it. Thanks Turbo Tax!
Date published: 2021-02-20
Rated 1 out of 5 by from Turbo tax very poor on status of e fileing I e-filed both federal and Az. state taxes on feb 11. fed was accepted next day and refund received 2/19. Az is still in pending status without any notice from Turbo tax or Az for the pending status. I have not found a way to contact Turbo Tax for an status update or reason for pending. I paid the $20.00 and my state taxes are in limbo some place. I am not sure what to do. Is there something wrong?
Date published: 2021-02-20
Rated 5 out of 5 by from Good support when needed We struggled this year but they were very helpful when we needed it
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax Review For the most part, the process was great. However, I got to the point of getting stuck and the only way for assistance was to pay extra.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use! Easy to use with good explanations of different items and options; reasonably priced; will use again!
Date published: 2021-02-20
Rated 5 out of 5 by from great! easy to use agent that reviewed taxed helped correct a problem, all went well after that
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Excellent and Easy to use Quick, comprehensive and easy to use Highly recommend to all tax filers
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13798