TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Struggle BUS There were things, even when I had help from a TurboTax expert that did not make sense. The experts tried to help me through them but even some of them did not know the answers and the sites learn more button did not give enough info. Finally we got through it but it took myself 3 people to get it correct. Some of the staff was even questioning why certain things were popping up for me as the back end side of turbo tax should have already done the math. Not as pleased this year as it is the first year I had to file asking for help vs when I filed alone. Though a lot has changed in my situation; moving, daycare credit, stimulus, 401k-Ira, income based per state and figuring out allocations per state. I appreciate the patience that the staff as had with me through this as it has been a lot more than it should have.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is the best This company is the best it is very patient and helpful with every bit of the process of filing my taxes.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is awsome All online. Quick and easy preparations. Covers all areas of my income.
Date published: 2022-02-12
Rated 2 out of 5 by from turbo tax is very confusing I bought the Turbo Tax Deluxe in the B'Js, but had to pay another $39.00 anyway.
Date published: 2022-02-12
Rated 4 out of 5 by from ANOTHER YEAR DONE! turbo tax seems to work well, fairly clear and easy to file out, but it's getting pretty expensive even to do it yourself.
Date published: 2022-02-12
Rated 4 out of 5 by from Check Charitable Donations If you are filing a joint return and you make charitable contributions in excess of $600, make sure Turbo Tax enters $600 and not $300 (single filers amount).
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is great super easy to file taxes, walks you right through it all!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is fantasic This was the first time I used a Turbo Expert. She was definitely helpful, and patience. I had a great first experience. I would definitely recommended Turbo Tax to anyone. I have used them for the last few years.
Date published: 2022-02-12
Rated 5 out of 5 by from Repeat Amazing Experience Always a very smooth process. Used Turbo Tax now for 12 years and remain a dedicated, return customer!
Date published: 2022-02-12
Rated 5 out of 5 by from turbo tax was great I found it a bit scary, but completed it. thanks for being there for us old people
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13798
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Struggle BUS There were things, even when I had help from a TurboTax expert that did not make sense. The experts tried to help me through them but even some of them did not know the answers and the sites learn more button did not give enough info. Finally we got through it but it took myself 3 people to get it correct. Some of the staff was even questioning why certain things were popping up for me as the back end side of turbo tax should have already done the math. Not as pleased this year as it is the first year I had to file asking for help vs when I filed alone. Though a lot has changed in my situation; moving, daycare credit, stimulus, 401k-Ira, income based per state and figuring out allocations per state. I appreciate the patience that the staff as had with me through this as it has been a lot more than it should have.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is the best This company is the best it is very patient and helpful with every bit of the process of filing my taxes.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is awsome All online. Quick and easy preparations. Covers all areas of my income.
Date published: 2022-02-12
Rated 2 out of 5 by from turbo tax is very confusing I bought the Turbo Tax Deluxe in the B'Js, but had to pay another $39.00 anyway.
Date published: 2022-02-12
Rated 4 out of 5 by from ANOTHER YEAR DONE! turbo tax seems to work well, fairly clear and easy to file out, but it's getting pretty expensive even to do it yourself.
Date published: 2022-02-12
Rated 4 out of 5 by from Check Charitable Donations If you are filing a joint return and you make charitable contributions in excess of $600, make sure Turbo Tax enters $600 and not $300 (single filers amount).
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is great super easy to file taxes, walks you right through it all!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is fantasic This was the first time I used a Turbo Expert. She was definitely helpful, and patience. I had a great first experience. I would definitely recommended Turbo Tax to anyone. I have used them for the last few years.
Date published: 2022-02-12
Rated 5 out of 5 by from Repeat Amazing Experience Always a very smooth process. Used Turbo Tax now for 12 years and remain a dedicated, return customer!
Date published: 2022-02-12
Rated 5 out of 5 by from turbo tax was great I found it a bit scary, but completed it. thanks for being there for us old people
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13798