TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very easy format. The format was very user-friendly. Not confusing at all and simple language was used. Lessened my stress level regarding filing taxes by myself online. Great product and will recommend to my family and friends.
Date published: 2023-02-02
Rated 5 out of 5 by from Quick, simple, easy...GREAT!!! Quick simple, easy, not complicated...would recommend
Date published: 2023-02-02
Rated 5 out of 5 by from Easy t use TurboTax is easy to use. Very friendly user. any person can submit their taxes on an easy-to-use way.
Date published: 2023-02-02
Rated 5 out of 5 by from I love Turbotax It's so helpful and helps you step by step. Anyone can do it!
Date published: 2023-02-02
Rated 5 out of 5 by from fast user friendly and easy to navaigate. I used this software now for 5 plus years
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is awesome The software is quick and easy to use. I was able to get my refund done in under an hour.
Date published: 2023-02-02
Rated 3 out of 5 by from Long time user for over 10 years Great technology, simple to use but detailed enough, user friendly. In past years I have given 5 stars and moved on. Have made comments and a lower rating the last two years. The plug for additional charges is shameful. You got me last year with a huge fee when I had to file Schedule C income (one line director fee income only, no expenses). You took some of that out this year, which I commend you; BUT then added numerous shameless plugs for audit defense on multiple occasions; not to mention a $39 convenience fee if some poor consumer wants to pay out of their refund without their credit card. As someone in the financial services industry who is taking a beating from the current administration over legitimate fees we have to charge consumers, this was a true "junk fee" if I've ever seen one. Will still give it another year with Turbotax, as the old info carrying over and the usage is very good, but the plug for money is shameful and annoying. Let someone pick their product and cost up front and cut the rest out. I can't imagine someone working on a tight budget completing their return and after 2-3 hours realizing a number of ancillary fees. Regards, MG
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is so good I almost enjoy doing taxes! I love the online partner and tax guide that Turbo %Tax is. Each year it becomes easier.
Date published: 2023-02-02
Rated 3 out of 5 by from easy using TurboTax is easy but their prices continue to increase for the same thing. Think about your customers a little more. I should not have to pay extra if I want to pay you when I get my refund. You should say that before getting started and it should not be the same price as the fee to use the basic passage. I can see if it was $5 to pay with refund but another $34, that is crazy.
Date published: 2023-02-02
Rated 5 out of 5 by from quick and reliable Really easy to use and makes filing my own taxes a breeze!!
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 13786
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy format. The format was very user-friendly. Not confusing at all and simple language was used. Lessened my stress level regarding filing taxes by myself online. Great product and will recommend to my family and friends.
Date published: 2023-02-02
Rated 5 out of 5 by from Quick, simple, easy...GREAT!!! Quick simple, easy, not complicated...would recommend
Date published: 2023-02-02
Rated 5 out of 5 by from Easy t use TurboTax is easy to use. Very friendly user. any person can submit their taxes on an easy-to-use way.
Date published: 2023-02-02
Rated 5 out of 5 by from I love Turbotax It's so helpful and helps you step by step. Anyone can do it!
Date published: 2023-02-02
Rated 5 out of 5 by from fast user friendly and easy to navaigate. I used this software now for 5 plus years
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is awesome The software is quick and easy to use. I was able to get my refund done in under an hour.
Date published: 2023-02-02
Rated 3 out of 5 by from Long time user for over 10 years Great technology, simple to use but detailed enough, user friendly. In past years I have given 5 stars and moved on. Have made comments and a lower rating the last two years. The plug for additional charges is shameful. You got me last year with a huge fee when I had to file Schedule C income (one line director fee income only, no expenses). You took some of that out this year, which I commend you; BUT then added numerous shameless plugs for audit defense on multiple occasions; not to mention a $39 convenience fee if some poor consumer wants to pay out of their refund without their credit card. As someone in the financial services industry who is taking a beating from the current administration over legitimate fees we have to charge consumers, this was a true "junk fee" if I've ever seen one. Will still give it another year with Turbotax, as the old info carrying over and the usage is very good, but the plug for money is shameful and annoying. Let someone pick their product and cost up front and cut the rest out. I can't imagine someone working on a tight budget completing their return and after 2-3 hours realizing a number of ancillary fees. Regards, MG
Date published: 2023-02-02
Rated 5 out of 5 by from Turbo Tax is so good I almost enjoy doing taxes! I love the online partner and tax guide that Turbo %Tax is. Each year it becomes easier.
Date published: 2023-02-02
Rated 3 out of 5 by from easy using TurboTax is easy but their prices continue to increase for the same thing. Think about your customers a little more. I should not have to pay extra if I want to pay you when I get my refund. You should say that before getting started and it should not be the same price as the fee to use the basic passage. I can see if it was $5 to pay with refund but another $34, that is crazy.
Date published: 2023-02-02
Rated 5 out of 5 by from quick and reliable Really easy to use and makes filing my own taxes a breeze!!
Date published: 2023-02-02
All TurboTax® Offerings Reviews - Page 13786