TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Easy to file and talk to expert Great service as a software. Great support too from tax experts. They are available during my evenings as well! Always looking to file with TurboTax every year!
Date published: 2021-02-20
Rated 1 out of 5 by from This could be the last time I finished preparing my taxes, and was told by TurboTax "you can't file yet because a Federal form isn't ready". OK, I thought, might as well wait. So I (foolishly) paid for TurboTax, and came back a week later to file, only to find out that I wouldn't be able to file online *at all* because the form that previously had been "not ready yet" was now "unsupported for online filing" (so I would have to file by mail). I haven't printed and returned a tax return by mail in as long as I can remember. Not being able to file online is enough to make me a *former* TurboTax customer. Being told "sorry, no refunds" is just the icing on the cake.
Date published: 2021-02-20
Rated 5 out of 5 by from User-friendly experience. Great prompts! (Reviewing Free Edition) - Very user-friendly format. Great walk-through of each section with helpful prompts. I was able to use the "help" feature to ask a question that was answered on the first try with a good explanation.
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and easy Turbo Tax is a quick and easy way for someone to file taxes even if its some ones first time.
Date published: 2021-02-20
Rated 5 out of 5 by from Two thumbs up I always use TurboTax it’s fast and easy! I highly recommend TurboTax
Date published: 2021-02-20
Rated 5 out of 5 by from It makes filing taxes much easier! Using a program, such as TurboTax helps people like myself, that want to know what goes into paying taxes, but does not want to spend hundreds of hours over the course of the year, keeping up with changes in tax laws. Trusting that they have modified the questions and forms to keep me current is a stress releaser for certain. I spend a little of my time doing them, but I save a few hundred dollars, since I run a small business and don't want to pay the rate for a tax professional to figure them, as I am not yet in a profitable space with my business.
Date published: 2021-02-20
Rated 1 out of 5 by from Intuit STINKS! Whether or not I choose to continue to use Windows 7 IS ABSOLUTELY NO BUSINESS OF YOURS! That is my decision - NOT YOURS! You have ABSOLUTELY NO RIGHT TO FORCE USERS TO WINDOWS 10 just so we can use your software. I am a LONG TIME user of Intuit products, since at least 1995. I've purchased Quickbooks, TurboTax (nearly every year - except the years I was on expat assignment overseas when E&Y did my taxes for me!), Quicken(multiple families of products) and I NEVER thought I would EVER see Intuit do this to a customer - but you did! Unbelievable.
Date published: 2021-02-20
Rated 2 out of 5 by from not so great, had software errors in state return not so great, had software errors in state return not so great, had software errors in state return
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo is Easy to used Easy to use and the advice that is available is awesome. You can get the questions to the hard things you can't figure out simple and easy. I will continue to use Turbo.
Date published: 2021-02-20
Rated 5 out of 5 by from Have used Turbo Tax for many years I have been using Turbo Tax for as long as I can remember. My children now use it. Despite the fact that I have worked for many tax preparers still my preference is to use Turbo Tax.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to file and talk to expert Great service as a software. Great support too from tax experts. They are available during my evenings as well! Always looking to file with TurboTax every year!
Date published: 2021-02-20
Rated 1 out of 5 by from This could be the last time I finished preparing my taxes, and was told by TurboTax "you can't file yet because a Federal form isn't ready". OK, I thought, might as well wait. So I (foolishly) paid for TurboTax, and came back a week later to file, only to find out that I wouldn't be able to file online *at all* because the form that previously had been "not ready yet" was now "unsupported for online filing" (so I would have to file by mail). I haven't printed and returned a tax return by mail in as long as I can remember. Not being able to file online is enough to make me a *former* TurboTax customer. Being told "sorry, no refunds" is just the icing on the cake.
Date published: 2021-02-20
Rated 5 out of 5 by from User-friendly experience. Great prompts! (Reviewing Free Edition) - Very user-friendly format. Great walk-through of each section with helpful prompts. I was able to use the "help" feature to ask a question that was answered on the first try with a good explanation.
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and easy Turbo Tax is a quick and easy way for someone to file taxes even if its some ones first time.
Date published: 2021-02-20
Rated 5 out of 5 by from Two thumbs up I always use TurboTax it’s fast and easy! I highly recommend TurboTax
Date published: 2021-02-20
Rated 5 out of 5 by from It makes filing taxes much easier! Using a program, such as TurboTax helps people like myself, that want to know what goes into paying taxes, but does not want to spend hundreds of hours over the course of the year, keeping up with changes in tax laws. Trusting that they have modified the questions and forms to keep me current is a stress releaser for certain. I spend a little of my time doing them, but I save a few hundred dollars, since I run a small business and don't want to pay the rate for a tax professional to figure them, as I am not yet in a profitable space with my business.
Date published: 2021-02-20
Rated 1 out of 5 by from Intuit STINKS! Whether or not I choose to continue to use Windows 7 IS ABSOLUTELY NO BUSINESS OF YOURS! That is my decision - NOT YOURS! You have ABSOLUTELY NO RIGHT TO FORCE USERS TO WINDOWS 10 just so we can use your software. I am a LONG TIME user of Intuit products, since at least 1995. I've purchased Quickbooks, TurboTax (nearly every year - except the years I was on expat assignment overseas when E&Y did my taxes for me!), Quicken(multiple families of products) and I NEVER thought I would EVER see Intuit do this to a customer - but you did! Unbelievable.
Date published: 2021-02-20
Rated 2 out of 5 by from not so great, had software errors in state return not so great, had software errors in state return not so great, had software errors in state return
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo is Easy to used Easy to use and the advice that is available is awesome. You can get the questions to the hard things you can't figure out simple and easy. I will continue to use Turbo.
Date published: 2021-02-20
Rated 5 out of 5 by from Have used Turbo Tax for many years I have been using Turbo Tax for as long as I can remember. My children now use it. Despite the fact that I have worked for many tax preparers still my preference is to use Turbo Tax.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13778