TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Such a peace of mind! Thank you turbotax! Such a peace of mind! Thank you turbotax! Everyone should use it!
Date published: 2023-02-13
Rated 5 out of 5 by from Excellent I had a self-inflicted problem. Edgar helped solve it quickly and easily
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo tax Awesome Same as last year it was a very smooth & great experience.
Date published: 2023-02-13
Rated 5 out of 5 by from Awesome Way to easy, anyone can do it, fast file and done, can’t get no better then that
Date published: 2023-02-13
Rated 3 out of 5 by from Software was good, support was lacking The software was very easy to use. However, I had questions about my dependent son's income and wether I had to include his income or if he had to file his own return. The tax advisor on live chat spend quite a while researching my question. In two minutes I researched it online and found my answer. I regret paying for the live deluxe feature.
Date published: 2023-02-13
Rated 3 out of 5 by from Disappointed in this years process I have used TT for a number of years and been very happy with the flow and the ease if the process. This 2022 program has been a challenge. If i was not familiar with previous years I would not even think of using it next year, but will keep an open mind. In previous versions you could go to the left and see the different topics and pick where you wanted to be in the process if you wanted to go back and revisit something. I could not for the life of me figure out where to do that in the 2022 version, very frustrating.
Date published: 2023-02-13
Rated 5 out of 5 by from Love Turbo Tax Quick and simple, easy to use I love it. Looking forward to filing next year.
Date published: 2023-02-13
Rated 5 out of 5 by from Easy and quick Turbo tax makes filing our taxes very easy. walks me through every step and takes you through deductions. Very helpful have used it for 3 or 4 years now and dont plan on stopping.
Date published: 2023-02-13
Rated 5 out of 5 by from wasn't as bad as I thought! I had to call around 5 times which was a different person every time. I was not a huge fan of that, but at the end of the day it got done! Now I understand a little better and next year should be able to do them myself with less call ins lol.
Date published: 2023-02-13
Rated 1 out of 5 by from frustrating and overpriced Kept adding on hidden fees when you had already started
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Such a peace of mind! Thank you turbotax! Such a peace of mind! Thank you turbotax! Everyone should use it!
Date published: 2023-02-13
Rated 5 out of 5 by from Excellent I had a self-inflicted problem. Edgar helped solve it quickly and easily
Date published: 2023-02-13
Rated 4 out of 5 by from Turbo tax Awesome Same as last year it was a very smooth & great experience.
Date published: 2023-02-13
Rated 5 out of 5 by from Awesome Way to easy, anyone can do it, fast file and done, can’t get no better then that
Date published: 2023-02-13
Rated 3 out of 5 by from Software was good, support was lacking The software was very easy to use. However, I had questions about my dependent son's income and wether I had to include his income or if he had to file his own return. The tax advisor on live chat spend quite a while researching my question. In two minutes I researched it online and found my answer. I regret paying for the live deluxe feature.
Date published: 2023-02-13
Rated 3 out of 5 by from Disappointed in this years process I have used TT for a number of years and been very happy with the flow and the ease if the process. This 2022 program has been a challenge. If i was not familiar with previous years I would not even think of using it next year, but will keep an open mind. In previous versions you could go to the left and see the different topics and pick where you wanted to be in the process if you wanted to go back and revisit something. I could not for the life of me figure out where to do that in the 2022 version, very frustrating.
Date published: 2023-02-13
Rated 5 out of 5 by from Love Turbo Tax Quick and simple, easy to use I love it. Looking forward to filing next year.
Date published: 2023-02-13
Rated 5 out of 5 by from Easy and quick Turbo tax makes filing our taxes very easy. walks me through every step and takes you through deductions. Very helpful have used it for 3 or 4 years now and dont plan on stopping.
Date published: 2023-02-13
Rated 5 out of 5 by from wasn't as bad as I thought! I had to call around 5 times which was a different person every time. I was not a huge fan of that, but at the end of the day it got done! Now I understand a little better and next year should be able to do them myself with less call ins lol.
Date published: 2023-02-13
Rated 1 out of 5 by from frustrating and overpriced Kept adding on hidden fees when you had already started
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 13778