TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
MaSemaj from
Turbo Tax Awesom
Easy to use, helpful, affordable, and fast. The system was very easy to use and I was able to review all my documents before submitting them.
Date published: 2022-02-21
Rated 3 out of 5 by
ForkU from
Turbotax is sneaky
They try to get you to upgrade over and over and over. be careful what you click and read everything.
Date published: 2022-02-21
Rated 1 out of 5 by
pj96 from
Horrible
Way too expensive. Services cost me 50% of my refund. Using H&R Block next year
Date published: 2022-02-21
Rated 5 out of 5 by
zippy swinn from
Year after year excellence!
Turbo tax always makes it easy to do my taxes. Thank you, turbo! Thank you, tax! Thank you, Uncle Sam!
Date published: 2022-02-21
Rated 4 out of 5 by
yeye878 from
quick and straight forward
quick and straight forward, easy to get formation form financial institutions, worth the extra money over H&R
Date published: 2022-02-21
Rated 3 out of 5 by
Ali198347 from
It charged me for services I didn't want...
I like turbotax and have been using it for years. I HATE that they randomly add fees to your bill that I did not select... It advertises itself as free but is clearly not. I specifically said I didn't want one of the features and they added it anyway. By that point, I was about to file, I couldn't figure out how to get the charge off of my account. Really annoying and it happens every year.
Date published: 2022-02-21
Rated 1 out of 5 by
mstead from
Frustrating at the End
I bought the service that includes the state filing for free, but you still charged me for it and the end of filing. Great service, but if you're going to nickel and dime me like that, I don't want to use you again.
Date published: 2022-02-21
Rated 5 out of 5 by
Chris j m from
Great response time
Always helpful.. easy to do.. easy for anyone to do..
Date published: 2022-02-21
Rated 5 out of 5 by
corny dog from
great esperience
Overall very complete, just the issue of spouses RMD was difficult to down load
Date published: 2022-02-21
Rated 2 out of 5 by
AnnoyedAgainIn2022 from
Turbo Tax E-file is horrible
For the second year in row, I have incurred an e-file error stating that prior year AGI does not match e-file database. This is unacceptable as there are other tax preparation software options available that seem to work flawlessly
All TurboTax® Offerings Reviews - Page 13773
Date published: 2022-02-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MaSemaj from
Turbo Tax Awesom
Easy to use, helpful, affordable, and fast. The system was very easy to use and I was able to review all my documents before submitting them.
Date published: 2022-02-21
Rated 3 out of 5 by
ForkU from
Turbotax is sneaky
They try to get you to upgrade over and over and over. be careful what you click and read everything.
Date published: 2022-02-21
Rated 1 out of 5 by
pj96 from
Horrible
Way too expensive. Services cost me 50% of my refund. Using H&R Block next year
Date published: 2022-02-21
Rated 5 out of 5 by
zippy swinn from
Year after year excellence!
Turbo tax always makes it easy to do my taxes. Thank you, turbo! Thank you, tax! Thank you, Uncle Sam!
Date published: 2022-02-21
Rated 4 out of 5 by
yeye878 from
quick and straight forward
quick and straight forward, easy to get formation form financial institutions, worth the extra money over H&R
Date published: 2022-02-21
Rated 3 out of 5 by
Ali198347 from
It charged me for services I didn't want...
I like turbotax and have been using it for years. I HATE that they randomly add fees to your bill that I did not select... It advertises itself as free but is clearly not. I specifically said I didn't want one of the features and they added it anyway. By that point, I was about to file, I couldn't figure out how to get the charge off of my account. Really annoying and it happens every year.
Date published: 2022-02-21
Rated 1 out of 5 by
mstead from
Frustrating at the End
I bought the service that includes the state filing for free, but you still charged me for it and the end of filing. Great service, but if you're going to nickel and dime me like that, I don't want to use you again.
Date published: 2022-02-21
Rated 5 out of 5 by
Chris j m from
Great response time
Always helpful.. easy to do.. easy for anyone to do..
Date published: 2022-02-21
Rated 5 out of 5 by
corny dog from
great esperience
Overall very complete, just the issue of spouses RMD was difficult to down load
Date published: 2022-02-21
Rated 2 out of 5 by
AnnoyedAgainIn2022 from
Turbo Tax E-file is horrible
For the second year in row, I have incurred an e-file error stating that prior year AGI does not match e-file database. This is unacceptable as there are other tax preparation software options available that seem to work flawlessly
All TurboTax® Offerings Reviews - Page 13773
Date published: 2022-02-21