TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Awesom Easy to use, helpful, affordable, and fast. The system was very easy to use and I was able to review all my documents before submitting them.
Date published: 2022-02-21
Rated 3 out of 5 by from Turbotax is sneaky They try to get you to upgrade over and over and over. be careful what you click and read everything.
Date published: 2022-02-21
Rated 1 out of 5 by from Horrible Way too expensive. Services cost me 50% of my refund. Using H&R Block next year
Date published: 2022-02-21
Rated 5 out of 5 by from Year after year excellence! Turbo tax always makes it easy to do my taxes. Thank you, turbo! Thank you, tax! Thank you, Uncle Sam!
Date published: 2022-02-21
Rated 4 out of 5 by from quick and straight forward quick and straight forward, easy to get formation form financial institutions, worth the extra money over H&R
Date published: 2022-02-21
Rated 3 out of 5 by from It charged me for services I didn't want... I like turbotax and have been using it for years. I HATE that they randomly add fees to your bill that I did not select... It advertises itself as free but is clearly not. I specifically said I didn't want one of the features and they added it anyway. By that point, I was about to file, I couldn't figure out how to get the charge off of my account. Really annoying and it happens every year.
Date published: 2022-02-21
Rated 1 out of 5 by from Frustrating at the End I bought the service that includes the state filing for free, but you still charged me for it and the end of filing. Great service, but if you're going to nickel and dime me like that, I don't want to use you again.
Date published: 2022-02-21
Rated 5 out of 5 by from Great response time Always helpful.. easy to do.. easy for anyone to do..
Date published: 2022-02-21
Rated 5 out of 5 by from great esperience Overall very complete, just the issue of spouses RMD was difficult to down load
Date published: 2022-02-21
Rated 2 out of 5 by from Turbo Tax E-file is horrible For the second year in row, I have incurred an e-file error stating that prior year AGI does not match e-file database. This is unacceptable as there are other tax preparation software options available that seem to work flawlessly
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 13773
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Awesom Easy to use, helpful, affordable, and fast. The system was very easy to use and I was able to review all my documents before submitting them.
Date published: 2022-02-21
Rated 3 out of 5 by from Turbotax is sneaky They try to get you to upgrade over and over and over. be careful what you click and read everything.
Date published: 2022-02-21
Rated 1 out of 5 by from Horrible Way too expensive. Services cost me 50% of my refund. Using H&R Block next year
Date published: 2022-02-21
Rated 5 out of 5 by from Year after year excellence! Turbo tax always makes it easy to do my taxes. Thank you, turbo! Thank you, tax! Thank you, Uncle Sam!
Date published: 2022-02-21
Rated 4 out of 5 by from quick and straight forward quick and straight forward, easy to get formation form financial institutions, worth the extra money over H&R
Date published: 2022-02-21
Rated 3 out of 5 by from It charged me for services I didn't want... I like turbotax and have been using it for years. I HATE that they randomly add fees to your bill that I did not select... It advertises itself as free but is clearly not. I specifically said I didn't want one of the features and they added it anyway. By that point, I was about to file, I couldn't figure out how to get the charge off of my account. Really annoying and it happens every year.
Date published: 2022-02-21
Rated 1 out of 5 by from Frustrating at the End I bought the service that includes the state filing for free, but you still charged me for it and the end of filing. Great service, but if you're going to nickel and dime me like that, I don't want to use you again.
Date published: 2022-02-21
Rated 5 out of 5 by from Great response time Always helpful.. easy to do.. easy for anyone to do..
Date published: 2022-02-21
Rated 5 out of 5 by from great esperience Overall very complete, just the issue of spouses RMD was difficult to down load
Date published: 2022-02-21
Rated 2 out of 5 by from Turbo Tax E-file is horrible For the second year in row, I have incurred an e-file error stating that prior year AGI does not match e-file database. This is unacceptable as there are other tax preparation software options available that seem to work flawlessly
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 13773