TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from This was a disaster from the beginning. I wanted to add a second state so I had to pay for it. But the screen to pay was too big for my screen, no way to click the continue button until I figured how to change my display size. Then I ended up redoing that exercise 3 times. Then the program froze on me several times, each time I had to exit and then reboot. Same thing happened when I tried to save to .pdf different schedules to print them and review hard copies. I've spent most of 2 days to do what should have taken me 2-3 hours. Maybe some of the probable is because of Windows 11. But this has been disastrous. And forget about trying to call a sales rep for help, the wait time even late in the evening was over 50 minutes!
Date published: 2022-04-16
Rated 5 out of 5 by from Another Great Year with Turbo Tax I have been using Turbo Tax for years to file. Never disappoints to make it easy and worry free!
Date published: 2022-04-16
Rated 4 out of 5 by from Pretty Good Took a long time but finally worked and got help from a tax agent
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax makes it Easy Very easy to use and love the simple FAQs that always take you directly to the form you need and help to simply answer any question you get stuck on. TurboTax makes it easy!
Date published: 2022-04-16
Rated 4 out of 5 by from Very good but 2021 had some bugs TurboTax could not save my file to main computer directory of files but it was successful in saving on the desktop. I had the same response when trying to efile my return stating it couldn't save the file. It took several attempts to efile before it actually efiled the return.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Torbo Tax Have used Trobo Tax for several years now, Plan on using it in the future. It is easy to use and to input a data to file taxes. E-filing my taxes work, I get my returns within weeks. Would recommend it to others.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax 2022 Review I had some problems that were addressed by the online help. In particular, the Recovery Rebate Credit was totally confusing, and I am not sure even now that I entered the information correctly. It seems that TurboTax assumes that you received the credit, and then takes it away when you enter at the end of you session that you received your money. It is a letdown since you are led to believe that you are getting a bigger refund than you actually are.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is awesome AND CUSTOMER FRIENDLY Excellent PRODUCT, EASY TO USE, TIME SAVING, DETAILED CALCULATION FEATURE
Date published: 2022-04-16
Rated 5 out of 5 by from Free Tax Return Free Tax Return - You can't get better than free can you?
Date published: 2022-04-16
Rated 4 out of 5 by from good product GOOD, EXCEPT WHEN TRYING TO LOG INTO MY ACCOUNT. MM
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1378
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This was a disaster from the beginning. I wanted to add a second state so I had to pay for it. But the screen to pay was too big for my screen, no way to click the continue button until I figured how to change my display size. Then I ended up redoing that exercise 3 times. Then the program froze on me several times, each time I had to exit and then reboot. Same thing happened when I tried to save to .pdf different schedules to print them and review hard copies. I've spent most of 2 days to do what should have taken me 2-3 hours. Maybe some of the probable is because of Windows 11. But this has been disastrous. And forget about trying to call a sales rep for help, the wait time even late in the evening was over 50 minutes!
Date published: 2022-04-16
Rated 5 out of 5 by from Another Great Year with Turbo Tax I have been using Turbo Tax for years to file. Never disappoints to make it easy and worry free!
Date published: 2022-04-16
Rated 4 out of 5 by from Pretty Good Took a long time but finally worked and got help from a tax agent
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax makes it Easy Very easy to use and love the simple FAQs that always take you directly to the form you need and help to simply answer any question you get stuck on. TurboTax makes it easy!
Date published: 2022-04-16
Rated 4 out of 5 by from Very good but 2021 had some bugs TurboTax could not save my file to main computer directory of files but it was successful in saving on the desktop. I had the same response when trying to efile my return stating it couldn't save the file. It took several attempts to efile before it actually efiled the return.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Torbo Tax Have used Trobo Tax for several years now, Plan on using it in the future. It is easy to use and to input a data to file taxes. E-filing my taxes work, I get my returns within weeks. Would recommend it to others.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax 2022 Review I had some problems that were addressed by the online help. In particular, the Recovery Rebate Credit was totally confusing, and I am not sure even now that I entered the information correctly. It seems that TurboTax assumes that you received the credit, and then takes it away when you enter at the end of you session that you received your money. It is a letdown since you are led to believe that you are getting a bigger refund than you actually are.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is awesome AND CUSTOMER FRIENDLY Excellent PRODUCT, EASY TO USE, TIME SAVING, DETAILED CALCULATION FEATURE
Date published: 2022-04-16
Rated 5 out of 5 by from Free Tax Return Free Tax Return - You can't get better than free can you?
Date published: 2022-04-16
Rated 4 out of 5 by from good product GOOD, EXCEPT WHEN TRYING TO LOG INTO MY ACCOUNT. MM
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1378