TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Flashbamm from
Doing better
There has been many improvements over the years but accessing and analyzing past years data is still awkward. Overall competition can’t do it either.
Date published: 2023-04-18
Rated 1 out of 5 by
CBingBing from
Double Charged Credit Card
I have told countless people to use TurboTax because of how great their service is. Hoever, this year, I go to pay for the fees and as of current, they have DOUBLE CHARGED MY CREDIT CARD AND CUSTOMER SERVICE WON'T ANSWER MY CALLS SO I CAN GET A REFUND. I AM FURIOUS!!! I am out an extra $188.68. CUSTOMER SERVICE NEEDS TO REFUND MY CREDIT CARD NOW!!!
Date published: 2023-04-18
Rated 5 out of 5 by
Kat947 from
Very easy to use this year!
It was easy to use - the upload of documents process was much faster than last year! I have used turbo tax for 15 years and this was the quickest year.
Date published: 2023-04-18
Rated 5 out of 5 by
KellBell20 from
Very helpful!
I was able to work with the live experts and they helped me through all my questions. I highly recommend using their assistance. They guided me through every step of the way in a pleasant, relaxed manner!
Date published: 2023-04-18
Rated 5 out of 5 by
BNB9 from
Long time user of Turbo Tax
It keeps changing to a more and more convenient service.
Date published: 2023-04-18
Rated 5 out of 5 by
Jayover from
Turbo tax is great
It was a great experience I am very happy to use it
Date published: 2023-04-18
Rated 1 out of 5 by
Gsil from
This app sucks
It’s super complicated and wouldn’t recommend to anyone doing it by themselves that has no knowledge of how taxes work.
Date published: 2023-04-18
Rated 5 out of 5 by
Stroff from
Turbo Tax is the best and is awesome.
I have used Turbo Tax for many years and I would never change .
Date published: 2023-04-18
Rated 1 out of 5 by
REYYA from
MONEY HUNGRY
had to pay for a service to talk to a agent but when i clicked on the linked it was asking for more money .
Date published: 2023-04-18
Rated 5 out of 5 by
Zeke2023 from
Great service
Had a great experience with the tax experts and I have used Turbo Tax for many years. I have always been well satisfied.
All TurboTax® Offerings Reviews - Page 1378
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Flashbamm from
Doing better
There has been many improvements over the years but accessing and analyzing past years data is still awkward. Overall competition can’t do it either.
Date published: 2023-04-18
Rated 1 out of 5 by
CBingBing from
Double Charged Credit Card
I have told countless people to use TurboTax because of how great their service is. Hoever, this year, I go to pay for the fees and as of current, they have DOUBLE CHARGED MY CREDIT CARD AND CUSTOMER SERVICE WON'T ANSWER MY CALLS SO I CAN GET A REFUND. I AM FURIOUS!!! I am out an extra $188.68. CUSTOMER SERVICE NEEDS TO REFUND MY CREDIT CARD NOW!!!
Date published: 2023-04-18
Rated 5 out of 5 by
Kat947 from
Very easy to use this year!
It was easy to use - the upload of documents process was much faster than last year! I have used turbo tax for 15 years and this was the quickest year.
Date published: 2023-04-18
Rated 5 out of 5 by
KellBell20 from
Very helpful!
I was able to work with the live experts and they helped me through all my questions. I highly recommend using their assistance. They guided me through every step of the way in a pleasant, relaxed manner!
Date published: 2023-04-18
Rated 5 out of 5 by
BNB9 from
Long time user of Turbo Tax
It keeps changing to a more and more convenient service.
Date published: 2023-04-18
Rated 5 out of 5 by
Jayover from
Turbo tax is great
It was a great experience I am very happy to use it
Date published: 2023-04-18
Rated 1 out of 5 by
Gsil from
This app sucks
It’s super complicated and wouldn’t recommend to anyone doing it by themselves that has no knowledge of how taxes work.
Date published: 2023-04-18
Rated 5 out of 5 by
Stroff from
Turbo Tax is the best and is awesome.
I have used Turbo Tax for many years and I would never change .
Date published: 2023-04-18
Rated 1 out of 5 by
REYYA from
MONEY HUNGRY
had to pay for a service to talk to a agent but when i clicked on the linked it was asking for more money .
Date published: 2023-04-18
Rated 5 out of 5 by
Zeke2023 from
Great service
Had a great experience with the tax experts and I have used Turbo Tax for many years. I have always been well satisfied.
All TurboTax® Offerings Reviews - Page 1378
Date published: 2023-04-18