TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Doing better There has been many improvements over the years but accessing and analyzing past years data is still awkward. Overall competition can’t do it either.
Date published: 2023-04-18
Rated 1 out of 5 by from Double Charged Credit Card I have told countless people to use TurboTax because of how great their service is. Hoever, this year, I go to pay for the fees and as of current, they have DOUBLE CHARGED MY CREDIT CARD AND CUSTOMER SERVICE WON'T ANSWER MY CALLS SO I CAN GET A REFUND. I AM FURIOUS!!! I am out an extra $188.68. CUSTOMER SERVICE NEEDS TO REFUND MY CREDIT CARD NOW!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use this year! It was easy to use - the upload of documents process was much faster than last year! I have used turbo tax for 15 years and this was the quickest year.
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful! I was able to work with the live experts and they helped me through all my questions. I highly recommend using their assistance. They guided me through every step of the way in a pleasant, relaxed manner!
Date published: 2023-04-18
Rated 5 out of 5 by from Long time user of Turbo Tax It keeps changing to a more and more convenient service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is great It was a great experience I am very happy to use it
Date published: 2023-04-18
Rated 1 out of 5 by from This app sucks It’s super complicated and wouldn’t recommend to anyone doing it by themselves that has no knowledge of how taxes work.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best and is awesome. I have used Turbo Tax for many years and I would never change .
Date published: 2023-04-18
Rated 1 out of 5 by from MONEY HUNGRY had to pay for a service to talk to a agent but when i clicked on the linked it was asking for more money .
Date published: 2023-04-18
Rated 5 out of 5 by from Great service Had a great experience with the tax experts and I have used Turbo Tax for many years. I have always been well satisfied.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1378
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Doing better There has been many improvements over the years but accessing and analyzing past years data is still awkward. Overall competition can’t do it either.
Date published: 2023-04-18
Rated 1 out of 5 by from Double Charged Credit Card I have told countless people to use TurboTax because of how great their service is. Hoever, this year, I go to pay for the fees and as of current, they have DOUBLE CHARGED MY CREDIT CARD AND CUSTOMER SERVICE WON'T ANSWER MY CALLS SO I CAN GET A REFUND. I AM FURIOUS!!! I am out an extra $188.68. CUSTOMER SERVICE NEEDS TO REFUND MY CREDIT CARD NOW!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use this year! It was easy to use - the upload of documents process was much faster than last year! I have used turbo tax for 15 years and this was the quickest year.
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful! I was able to work with the live experts and they helped me through all my questions. I highly recommend using their assistance. They guided me through every step of the way in a pleasant, relaxed manner!
Date published: 2023-04-18
Rated 5 out of 5 by from Long time user of Turbo Tax It keeps changing to a more and more convenient service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is great It was a great experience I am very happy to use it
Date published: 2023-04-18
Rated 1 out of 5 by from This app sucks It’s super complicated and wouldn’t recommend to anyone doing it by themselves that has no knowledge of how taxes work.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best and is awesome. I have used Turbo Tax for many years and I would never change .
Date published: 2023-04-18
Rated 1 out of 5 by from MONEY HUNGRY had to pay for a service to talk to a agent but when i clicked on the linked it was asking for more money .
Date published: 2023-04-18
Rated 5 out of 5 by from Great service Had a great experience with the tax experts and I have used Turbo Tax for many years. I have always been well satisfied.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1378