TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Used to Used to, i swore by turbo tax for every year of filing. Sadly, now it seems they are constantly trying to get you to pay for the upgrades and keep asking more and more for you to buy, making it harder to do your taxes unless you do.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to Use This product makes working through the government tax system on your own as easy as it can be, which still isn't that easy, but of no fault to turbotax
Date published: 2021-02-20
Rated 5 out of 5 by from very easy to follow, great service and program!! Wife and I have used Turbo Tax for over a decade, this is a very simple method to do our taxes.
Date published: 2021-02-20
Rated 3 out of 5 by from 2020 software was not as "wrinkle free" as in past The software did not return me to the location in my return where I had last left off. This was a great feature in past years as I didn't have to click through all that I had done to continue my return. At the end it informed me I could not eFile federal because I had form 7202 in my return. OK, but why did it default me to eFile at the end? So I went the paper route for federal but then it again wanted me to eFile federal in order to eFile my state. But don't worry, I'll renew my subscription after taking a close look at the forms it would be insane to navigate through the maze the IRS and congress has developed. Oh for the flat tax concept.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax Home and Business I had some difficulties, but managed to fix them with help from other people who had posted help topics on linrbo
Date published: 2021-02-20
Rated 2 out of 5 by from Turbo Tax - Install and Filing Turbo Tax needs to update their stuff! When trying to install, it took a call and an hour and the person on the other end talking to someone else to figure out you have to keep changing settings in order to install the file. When going to file, you need to do the same thing. Even then, you could not see the changes, you just needed to type and then make the screen setting changes to see if you were even close. Major fail this year.
Date published: 2021-02-20
Rated 5 out of 5 by from LIVE HELP is game changes! Been a customer for years. We sold our first home and I got stuck filing out a form. The agent went above and beyond. Not only was the experience engaging, but all together educational and pleasant.
Date published: 2021-02-20
Rated 5 out of 5 by from very patient program. had pc meltdown during process and turbo tax still performed well.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was great! Saved me money! My turbo tax expert was as nice and helpful as could be.
Date published: 2021-02-20
Rated 5 out of 5 by from Wonderful name I have been using this app to file not only mine but my families taxes for years, and I enjoy it so much. It is very helpful and informative, and takes you step by step so you don’t make any mistakes.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13768
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Used to Used to, i swore by turbo tax for every year of filing. Sadly, now it seems they are constantly trying to get you to pay for the upgrades and keep asking more and more for you to buy, making it harder to do your taxes unless you do.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to Use This product makes working through the government tax system on your own as easy as it can be, which still isn't that easy, but of no fault to turbotax
Date published: 2021-02-20
Rated 5 out of 5 by from very easy to follow, great service and program!! Wife and I have used Turbo Tax for over a decade, this is a very simple method to do our taxes.
Date published: 2021-02-20
Rated 3 out of 5 by from 2020 software was not as "wrinkle free" as in past The software did not return me to the location in my return where I had last left off. This was a great feature in past years as I didn't have to click through all that I had done to continue my return. At the end it informed me I could not eFile federal because I had form 7202 in my return. OK, but why did it default me to eFile at the end? So I went the paper route for federal but then it again wanted me to eFile federal in order to eFile my state. But don't worry, I'll renew my subscription after taking a close look at the forms it would be insane to navigate through the maze the IRS and congress has developed. Oh for the flat tax concept.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax Home and Business I had some difficulties, but managed to fix them with help from other people who had posted help topics on linrbo
Date published: 2021-02-20
Rated 2 out of 5 by from Turbo Tax - Install and Filing Turbo Tax needs to update their stuff! When trying to install, it took a call and an hour and the person on the other end talking to someone else to figure out you have to keep changing settings in order to install the file. When going to file, you need to do the same thing. Even then, you could not see the changes, you just needed to type and then make the screen setting changes to see if you were even close. Major fail this year.
Date published: 2021-02-20
Rated 5 out of 5 by from LIVE HELP is game changes! Been a customer for years. We sold our first home and I got stuck filing out a form. The agent went above and beyond. Not only was the experience engaging, but all together educational and pleasant.
Date published: 2021-02-20
Rated 5 out of 5 by from very patient program. had pc meltdown during process and turbo tax still performed well.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was great! Saved me money! My turbo tax expert was as nice and helpful as could be.
Date published: 2021-02-20
Rated 5 out of 5 by from Wonderful name I have been using this app to file not only mine but my families taxes for years, and I enjoy it so much. It is very helpful and informative, and takes you step by step so you don’t make any mistakes.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13768