TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Good Confused. Wasn’t asked about State refund or interest on bank accounts
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo tax is awesome Stanley was very professional, covered all my questions. Would recommend he to others
Date published: 2023-02-14
Rated 4 out of 5 by from Good Turbo tax hung in the middle of the process while saving the data & has to wait hours to get it fixed by itself. 2021 Turbotax software is a perfect one but not for 2022 Turbo tax.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax makes life much easier Turbo Tax was a God send, I'm not at all computer savoy and anything that I did'nt understand they were just a click away I would recommend Turbo Tax to anyone filing taxes
Date published: 2023-02-14
Rated 5 out of 5 by from Awesome Experience Quick filing, with guided steps along the way. Did not pay for extra's as our return is simple this year, and it took less than 10 minutes. Would recommend TurboTax to anyone!
Date published: 2023-02-14
Rated 5 out of 5 by from Love turbo tax Easy to use, multiple reviews and error checks, chose the max option this year
Date published: 2023-02-14
Rated 1 out of 5 by from CONFUSING ive been using turbo tax for 3+ years and it changes and updates every now and then. The confusing part to me is the way turbo tax deducts funds or why it charges to do them i dont remember doing that every year.,
Date published: 2023-02-14
Rated 2 out of 5 by from Didn't allow free option. 2 stars because it was a convenient process. However, I was not allowed to get my taxes filed because I "needed" to upgrade to the deluxe edition. And once I did, nothing was changed on my tax refund.
Date published: 2023-02-14
Rated 2 out of 5 by from Too much work for Full Service Could not get my expert to return my message asking to go over the return in detail before filing. Not proactive and had difficulty communicating. My expert last year was great.
Date published: 2023-02-14
Rated 1 out of 5 by from Was given wrong advice on how to file I explained to the turbo tax expert that I thought I needed to file an amended return. $244 later I was right and it's now a mess. IRS rejected my tax file saying it was already filed
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13767
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Confused. Wasn’t asked about State refund or interest on bank accounts
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo tax is awesome Stanley was very professional, covered all my questions. Would recommend he to others
Date published: 2023-02-14
Rated 4 out of 5 by from Good Turbo tax hung in the middle of the process while saving the data & has to wait hours to get it fixed by itself. 2021 Turbotax software is a perfect one but not for 2022 Turbo tax.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax makes life much easier Turbo Tax was a God send, I'm not at all computer savoy and anything that I did'nt understand they were just a click away I would recommend Turbo Tax to anyone filing taxes
Date published: 2023-02-14
Rated 5 out of 5 by from Awesome Experience Quick filing, with guided steps along the way. Did not pay for extra's as our return is simple this year, and it took less than 10 minutes. Would recommend TurboTax to anyone!
Date published: 2023-02-14
Rated 5 out of 5 by from Love turbo tax Easy to use, multiple reviews and error checks, chose the max option this year
Date published: 2023-02-14
Rated 1 out of 5 by from CONFUSING ive been using turbo tax for 3+ years and it changes and updates every now and then. The confusing part to me is the way turbo tax deducts funds or why it charges to do them i dont remember doing that every year.,
Date published: 2023-02-14
Rated 2 out of 5 by from Didn't allow free option. 2 stars because it was a convenient process. However, I was not allowed to get my taxes filed because I "needed" to upgrade to the deluxe edition. And once I did, nothing was changed on my tax refund.
Date published: 2023-02-14
Rated 2 out of 5 by from Too much work for Full Service Could not get my expert to return my message asking to go over the return in detail before filing. Not proactive and had difficulty communicating. My expert last year was great.
Date published: 2023-02-14
Rated 1 out of 5 by from Was given wrong advice on how to file I explained to the turbo tax expert that I thought I needed to file an amended return. $244 later I was right and it's now a mess. IRS rejected my tax file saying it was already filed
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13767