TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Beats the crap out of filing it yourself It does take a while to file taxes, but still far, far quicker than doing it yourself. I feel quite happy with my refund amount and it only took around 3 hours to complete both Federal and State taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Great. Turbo Tax is easy to navigate. Great explanations on any questions. Highly Recommend.
Date published: 2021-02-20
Rated 1 out of 5 by from Feeling RIPPED OFF & OVERCHARGED I purchased a Turbo Tax Deluxe CD and used the enclosed license code to set up an online account. As I don't have a state income tax I only needed to do a pretty straight forward Federal Return. After I was all done entering my information & data and preparing to finalize my return a demand for an additional $40 for turbo tax deluxe appeared (I already paid that when i purchased the CD). To add insult to injury I was charged an additional $50 for some identity protection package (they call it something like "Max Defend"). If I knew they were going to rip me off for an additional $90 on top of the cost of the CD I would never have purchased it in the first place. Lesson learned. I'll avoid Turbo Tax in the future
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax: An Amazing Experience! I had a very pleasant experience with Turbo Tax. It was enjoyable overall. The site is straight forward. I'm grateful to Turbo Tax for making this site available for folks to file online.
Date published: 2021-02-20
Rated 5 out of 5 by from I love turbotax Turbotax is very easy to fill out every year. I would suggested it to everyone.
Date published: 2021-02-20
Rated 4 out of 5 by from Good Good, cost more then I thought. Thought it was free..
Date published: 2021-02-20
Rated 4 out of 5 by from using TurboTax, but why no free state filing? I have been using TurboTax for years. But I have a complaint this year. Every other year you would get 1 free state electronic filing when you purchase the Premier version of TurboTax. This year I had to pay $20 plus tax. What gives? For as much as you pay for the program, you should at least get 1 free state submittal.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbotax has been there for me since 2013! My experience was good! There were certain instances where I had questions and I did have to reach out for some help. But, overall it was good.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so simple and awesome to use! Turbo tax is self explanatory and so simple anyone can use it. It’s awesome!
Date published: 2021-02-20
Rated 4 out of 5 by from TurboTax is reliable Great help. Paid a bit extra for the max service but it's worth it
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13764
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Beats the crap out of filing it yourself It does take a while to file taxes, but still far, far quicker than doing it yourself. I feel quite happy with my refund amount and it only took around 3 hours to complete both Federal and State taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Great. Turbo Tax is easy to navigate. Great explanations on any questions. Highly Recommend.
Date published: 2021-02-20
Rated 1 out of 5 by from Feeling RIPPED OFF & OVERCHARGED I purchased a Turbo Tax Deluxe CD and used the enclosed license code to set up an online account. As I don't have a state income tax I only needed to do a pretty straight forward Federal Return. After I was all done entering my information & data and preparing to finalize my return a demand for an additional $40 for turbo tax deluxe appeared (I already paid that when i purchased the CD). To add insult to injury I was charged an additional $50 for some identity protection package (they call it something like "Max Defend"). If I knew they were going to rip me off for an additional $90 on top of the cost of the CD I would never have purchased it in the first place. Lesson learned. I'll avoid Turbo Tax in the future
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax: An Amazing Experience! I had a very pleasant experience with Turbo Tax. It was enjoyable overall. The site is straight forward. I'm grateful to Turbo Tax for making this site available for folks to file online.
Date published: 2021-02-20
Rated 5 out of 5 by from I love turbotax Turbotax is very easy to fill out every year. I would suggested it to everyone.
Date published: 2021-02-20
Rated 4 out of 5 by from Good Good, cost more then I thought. Thought it was free..
Date published: 2021-02-20
Rated 4 out of 5 by from using TurboTax, but why no free state filing? I have been using TurboTax for years. But I have a complaint this year. Every other year you would get 1 free state electronic filing when you purchase the Premier version of TurboTax. This year I had to pay $20 plus tax. What gives? For as much as you pay for the program, you should at least get 1 free state submittal.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbotax has been there for me since 2013! My experience was good! There were certain instances where I had questions and I did have to reach out for some help. But, overall it was good.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so simple and awesome to use! Turbo tax is self explanatory and so simple anyone can use it. It’s awesome!
Date published: 2021-02-20
Rated 4 out of 5 by from TurboTax is reliable Great help. Paid a bit extra for the max service but it's worth it
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13764