TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Peace of Mind a& Ease I've been using TurboTax for years now and have never had a problem.
Date published: 2022-03-03
Rated 2 out of 5 by from Disappointed this year for wait time on Form 1116 Had to wait until 3rd of March to e-file because of Form 1116. The error message in the application would blame the IRS for the missing form. However the IRS had the form ready sometime in December. Intuit should invest more money in technical staff and less in Super Bowl commercials.
Date published: 2022-03-03
Rated 5 out of 5 by from Crusita was Awesome My experience was very easy going and Crusita was very helpful
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax helpful Everyone I have talked to for help very professional and helpful
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome Turbo tax is User friendly and fast. I will use it again.
Date published: 2022-03-03
Rated 2 out of 5 by from Getting too expensive! Getting too expensive to use. Will consider another tax company next year. Started trading stocks, and have a loss this year so I have to upgrade to deluxe to file. This is too expensive for my simple tax returns.
Date published: 2022-03-03
Rated 5 out of 5 by from Love Turbotax It was very easy to use and very reasonable. Can't wait to file again next year with Turbotax.
Date published: 2022-03-03
Rated 1 out of 5 by from Turbo Tax has gone to heck This is the last time I will overuse Turbo tax. It made me fill out a Puerto Rico only form even though we have nothing to do with PR and have never even been there. then it did not transfer our charitable deductions over correctly and that stopped e-filing. TOTAL DISASTER and I be I over paid.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to use, switched from HR Block H R block had me so confused I decided to switch over to Turbo, best decision.
Date published: 2022-03-03
Rated 1 out of 5 by from Disappointed at this time! Its just too expensive too much fees and charge! nothing else but overall it okay, Travis is very patience and has a clear voice when we talked by phone.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 13761
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Peace of Mind a& Ease I've been using TurboTax for years now and have never had a problem.
Date published: 2022-03-03
Rated 2 out of 5 by from Disappointed this year for wait time on Form 1116 Had to wait until 3rd of March to e-file because of Form 1116. The error message in the application would blame the IRS for the missing form. However the IRS had the form ready sometime in December. Intuit should invest more money in technical staff and less in Super Bowl commercials.
Date published: 2022-03-03
Rated 5 out of 5 by from Crusita was Awesome My experience was very easy going and Crusita was very helpful
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax helpful Everyone I have talked to for help very professional and helpful
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome Turbo tax is User friendly and fast. I will use it again.
Date published: 2022-03-03
Rated 2 out of 5 by from Getting too expensive! Getting too expensive to use. Will consider another tax company next year. Started trading stocks, and have a loss this year so I have to upgrade to deluxe to file. This is too expensive for my simple tax returns.
Date published: 2022-03-03
Rated 5 out of 5 by from Love Turbotax It was very easy to use and very reasonable. Can't wait to file again next year with Turbotax.
Date published: 2022-03-03
Rated 1 out of 5 by from Turbo Tax has gone to heck This is the last time I will overuse Turbo tax. It made me fill out a Puerto Rico only form even though we have nothing to do with PR and have never even been there. then it did not transfer our charitable deductions over correctly and that stopped e-filing. TOTAL DISASTER and I be I over paid.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to use, switched from HR Block H R block had me so confused I decided to switch over to Turbo, best decision.
Date published: 2022-03-03
Rated 1 out of 5 by from Disappointed at this time! Its just too expensive too much fees and charge! nothing else but overall it okay, Travis is very patience and has a clear voice when we talked by phone.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 13761