TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Had to file a late return and it still went great! How to file late returns and I was so worried, but TurboTax made all the steps easy to understand. I was freaking out that I'd have to spend hundreds of dollars to get a tax professional since I was late, but I didn't as this system still walked me through all the deductions, and steps, etc as if I were doing them in the current year. I've always loved the traditional e-filing and will return to it for this year's taxes, but it's so great to know this option is available. I can't stress enough how simple it was to use.
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is awesome Was easy and straight to the point. Biggest refund I’ve ever gotten. Been doing a lot this year and felt like they have me everything I deserved.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo tax great and easy to use Really nice and helpful with the entire process. Feel confident knowing they guarantee their work.
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax Rocks! This is literally my first time to use TurboTax, I'm surprised how easy it is to work with. I'd recommend TurboTax a friend, many thanks!
Date published: 2021-02-15
Rated 1 out of 5 by from I am VERY concerned about Identity Theft I have used Turbo Tax every year since 2015. This year I am very concerned about Identity Theft. I ran into several problems trying to file my Taxes this year (2020 Taxes) and I ended up having to call the Turbo Tax support line. The lady was nice and connected my screen through Glance Network so she could see what's happening on my screen. This allowed the support person to see my entire screen with all my identifying information (Social Security Number, Driver's license, etc.). Is this safe for the customer? I left the call feeling like my identity could be easily stolen.
Date published: 2021-02-15
Rated 5 out of 5 by from Love it It makes filling your taxes super easy. You can be confident you did it and that you have done it correctly!
Date published: 2021-02-15
Rated 4 out of 5 by from Easy to use The software has always been convenient. The payment issue encountered by many users (including myself) can easily be avoided by using your paypal account.
Date published: 2021-02-15
Rated 5 out of 5 by from Super easy to use!! I never thought I could do my taxes myself but they were super easy
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is awesome Thank u turbotax u r awesome, u helped me out alot and wouldn't had filled anywhere else
Date published: 2021-02-15
Rated 5 out of 5 by from Easy as 1-2-3! I've been using this app for the past few filing seasons and for someone like me (a super-novice) it's a God-send! The software developers thought of everything. This system asks you all the right questions and walks you through your answers step-by-step so you really can 'file with confidence.' It's as good as being at the tax preparer's office but minus the awkwardness!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13761
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Had to file a late return and it still went great! How to file late returns and I was so worried, but TurboTax made all the steps easy to understand. I was freaking out that I'd have to spend hundreds of dollars to get a tax professional since I was late, but I didn't as this system still walked me through all the deductions, and steps, etc as if I were doing them in the current year. I've always loved the traditional e-filing and will return to it for this year's taxes, but it's so great to know this option is available. I can't stress enough how simple it was to use.
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is awesome Was easy and straight to the point. Biggest refund I’ve ever gotten. Been doing a lot this year and felt like they have me everything I deserved.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo tax great and easy to use Really nice and helpful with the entire process. Feel confident knowing they guarantee their work.
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax Rocks! This is literally my first time to use TurboTax, I'm surprised how easy it is to work with. I'd recommend TurboTax a friend, many thanks!
Date published: 2021-02-15
Rated 1 out of 5 by from I am VERY concerned about Identity Theft I have used Turbo Tax every year since 2015. This year I am very concerned about Identity Theft. I ran into several problems trying to file my Taxes this year (2020 Taxes) and I ended up having to call the Turbo Tax support line. The lady was nice and connected my screen through Glance Network so she could see what's happening on my screen. This allowed the support person to see my entire screen with all my identifying information (Social Security Number, Driver's license, etc.). Is this safe for the customer? I left the call feeling like my identity could be easily stolen.
Date published: 2021-02-15
Rated 5 out of 5 by from Love it It makes filling your taxes super easy. You can be confident you did it and that you have done it correctly!
Date published: 2021-02-15
Rated 4 out of 5 by from Easy to use The software has always been convenient. The payment issue encountered by many users (including myself) can easily be avoided by using your paypal account.
Date published: 2021-02-15
Rated 5 out of 5 by from Super easy to use!! I never thought I could do my taxes myself but they were super easy
Date published: 2021-02-15
Rated 5 out of 5 by from TurboTax is awesome Thank u turbotax u r awesome, u helped me out alot and wouldn't had filled anywhere else
Date published: 2021-02-15
Rated 5 out of 5 by from Easy as 1-2-3! I've been using this app for the past few filing seasons and for someone like me (a super-novice) it's a God-send! The software developers thought of everything. This system asks you all the right questions and walks you through your answers step-by-step so you really can 'file with confidence.' It's as good as being at the tax preparer's office but minus the awkwardness!
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13761