TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281637 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Frustrating using from phone I had a hard time with using and editing my turbo tax review on my phone, I ended up finishing my return on my computer. Then it was super easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by from So simple, impossible to mess up What a great program! So easy to use and understand. Anything that you may doubt, they explain in such a simple way and offer solution with detailed instructions on how to fix it. It's almost impossible to mess it up. This program does several checks to make sure everything is in order, makes sense and adds up. I had both 1099, W-2 and lived in 2 states for that year. I love it! Highly recommend it!
Date published: 2021-02-20
Rated 5 out of 5 by from awesome to use i am clueless and almost 40,and didnt know how to file my own taxes. Not only did the experts help me learn how to file but they also helped me get the max refund.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax is easy Turbo tax makes taxes easy. I was however disappointed about the extra $40 fee for using tax return to pay turbo tax cost; that should be included.
Date published: 2021-02-20
Rated 3 out of 5 by from Pricey but good I wanted to make sure a form was included and had no way to check until I paid. That was frustrating. The form was included so that was good. I would like to learn tax prep and plan to take the volunteer training on the IRS website.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome Instructions were great and simple to follow. I was amazed how easy it was to use it for the first time.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Easy To use! Using Turbo Tax is so easy. I couldnt find where to put two forms. The Live Chat feature told me they are not needed
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and SImple My first time using this service and I was amazed at how easy and simple it was. I will never go back to the expensive tax pros again.
Date published: 2021-02-20
Rated 3 out of 5 by from Let down I've been using Turbo Tax for years. I started using the free version 4 years ago. Only difference we have made is our health insurance. I'm forced into upgrading so I can input my info for our insurance. Not only do I get charged for federal but then state and e-filing. E-filing used to be free for one tax return, now that option has been taken away. I'm now paying the same price I would for a tax person even though I'm doing the work. So next year I'll be going back to old school tax returns or find a different company. Just disappointed because I love your program, made life easier but just wasting money at this point.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use!! Answered all my questions. Gave me the most refund. Directed me to proper sites for clarifications.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13751
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Frustrating using from phone I had a hard time with using and editing my turbo tax review on my phone, I ended up finishing my return on my computer. Then it was super easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by from So simple, impossible to mess up What a great program! So easy to use and understand. Anything that you may doubt, they explain in such a simple way and offer solution with detailed instructions on how to fix it. It's almost impossible to mess it up. This program does several checks to make sure everything is in order, makes sense and adds up. I had both 1099, W-2 and lived in 2 states for that year. I love it! Highly recommend it!
Date published: 2021-02-20
Rated 5 out of 5 by from awesome to use i am clueless and almost 40,and didnt know how to file my own taxes. Not only did the experts help me learn how to file but they also helped me get the max refund.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo Tax is easy Turbo tax makes taxes easy. I was however disappointed about the extra $40 fee for using tax return to pay turbo tax cost; that should be included.
Date published: 2021-02-20
Rated 3 out of 5 by from Pricey but good I wanted to make sure a form was included and had no way to check until I paid. That was frustrating. The form was included so that was good. I would like to learn tax prep and plan to take the volunteer training on the IRS website.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome Instructions were great and simple to follow. I was amazed how easy it was to use it for the first time.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Easy To use! Using Turbo Tax is so easy. I couldnt find where to put two forms. The Live Chat feature told me they are not needed
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and SImple My first time using this service and I was amazed at how easy and simple it was. I will never go back to the expensive tax pros again.
Date published: 2021-02-20
Rated 3 out of 5 by from Let down I've been using Turbo Tax for years. I started using the free version 4 years ago. Only difference we have made is our health insurance. I'm forced into upgrading so I can input my info for our insurance. Not only do I get charged for federal but then state and e-filing. E-filing used to be free for one tax return, now that option has been taken away. I'm now paying the same price I would for a tax person even though I'm doing the work. So next year I'll be going back to old school tax returns or find a different company. Just disappointed because I love your program, made life easier but just wasting money at this point.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use!! Answered all my questions. Gave me the most refund. Directed me to proper sites for clarifications.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13751