TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Excellent Excellent, very helpful, However, this is the fourth time that I have to "re-submit" my taxes, even thoough every time before this one it always said "congratulations, your taxes have been submited!"
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is the best It doesn't matter if i do not understand something or not. Turbo tax always has your back in all questions and there answers are very helpful.
Date published: 2022-02-12
Rated 1 out of 5 by from advertised cheaper than what I was charged I HAD to upgrade to TurboTax Deluxe because I have a 401k. It was advertised as $39 but it doesn't tell you that it's $39 for state, $39 for federal, and $39 to pay with your refund. I ended up having to pay $117 for an $18 credit. It's asinine and I am NOT happy.
Date published: 2022-02-12
Rated 5 out of 5 by from Great experience This was my first time filing without the assistance of a professional CPA and TurboTax made it extremely easy for me to do especially since I had to add two states to my return.
Date published: 2022-02-12
Rated 5 out of 5 by from I use it every year. Very easy Anything you don’t understand there’s always a link to explain. I had to chat with a live agent bc I needed help and she walked me through everything remotely by sharing my screen from my iPad. So helpful and quick
Date published: 2022-02-12
Rated 5 out of 5 by from Angela thank you so much! She was Amazing!! Very responsive, very patient. I had no clue on what I wouldve done with out her! Thank you!!
Date published: 2022-02-12
Rated 5 out of 5 by from I trust Turbo Tax. I have been using Turbo Tax for several years and find user friendly. Occasionally, I have needed some questions answered and always get a knowledgeable assistant in a timely manner. I also love being able to file electronically.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is great! I really appreciate that TurboTax has several products available, depending on my tax prep needs.
Date published: 2022-02-12
Rated 5 out of 5 by from yesssss FAST! This was so simple! Seeing the refund status and amount at all times was great. Also, for someone who is definitely ADHD, being able to see how many more sections I had to complete was helpful to stay focused :)
Date published: 2022-02-12
Rated 5 out of 5 by from Turbotax is the best This is my 8th year in a row for using Turbotax. TurboTax takes the worry out of not getting the most and is much cheaper (and much more comfortable) to do from home
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13750
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Excellent, very helpful, However, this is the fourth time that I have to "re-submit" my taxes, even thoough every time before this one it always said "congratulations, your taxes have been submited!"
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is the best It doesn't matter if i do not understand something or not. Turbo tax always has your back in all questions and there answers are very helpful.
Date published: 2022-02-12
Rated 1 out of 5 by from advertised cheaper than what I was charged I HAD to upgrade to TurboTax Deluxe because I have a 401k. It was advertised as $39 but it doesn't tell you that it's $39 for state, $39 for federal, and $39 to pay with your refund. I ended up having to pay $117 for an $18 credit. It's asinine and I am NOT happy.
Date published: 2022-02-12
Rated 5 out of 5 by from Great experience This was my first time filing without the assistance of a professional CPA and TurboTax made it extremely easy for me to do especially since I had to add two states to my return.
Date published: 2022-02-12
Rated 5 out of 5 by from I use it every year. Very easy Anything you don’t understand there’s always a link to explain. I had to chat with a live agent bc I needed help and she walked me through everything remotely by sharing my screen from my iPad. So helpful and quick
Date published: 2022-02-12
Rated 5 out of 5 by from Angela thank you so much! She was Amazing!! Very responsive, very patient. I had no clue on what I wouldve done with out her! Thank you!!
Date published: 2022-02-12
Rated 5 out of 5 by from I trust Turbo Tax. I have been using Turbo Tax for several years and find user friendly. Occasionally, I have needed some questions answered and always get a knowledgeable assistant in a timely manner. I also love being able to file electronically.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is great! I really appreciate that TurboTax has several products available, depending on my tax prep needs.
Date published: 2022-02-12
Rated 5 out of 5 by from yesssss FAST! This was so simple! Seeing the refund status and amount at all times was great. Also, for someone who is definitely ADHD, being able to see how many more sections I had to complete was helpful to stay focused :)
Date published: 2022-02-12
Rated 5 out of 5 by from Turbotax is the best This is my 8th year in a row for using Turbotax. TurboTax takes the worry out of not getting the most and is much cheaper (and much more comfortable) to do from home
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13750