TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo is good but you need 2 know wht you're doing I’ve used TurboTax for 20 years. I like the interview method. I like that I can try different answers to get insight into what happens with my taxes given different situations. And I appreciate the confidence I get when I answer questions correctly and get a valid result. But a saying I have is true here like it is elsewhere: “You have to be smarter than your tools in order to realize when your tools are giving you incorrect answers.” Sometimes Turbo’s questions aren’t completely clear and you don’t realize you’re answering incorrectly until later when you see that the results aren’t right. Then it takes a long time to sort out where things went wrong. So that part is unpleasant. Today I found a bug for the first time. Turbo was counting my 1099-G twice. If I hadn’t had experience with previous returns, I never would have known they were doing that. That’s why you still need to know what you’re doing even though you’re going to Turbo for help and not just filing taxes all on your own.
Date published: 2021-02-20
Rated 5 out of 5 by from Great for individual filers. Turbo tax was easy to use. The program reviews each section with you and helps you find mistakes you might have made.
Date published: 2021-02-20
Rated 5 out of 5 by from First time filing after filing with H &R block I spend 300-400$ filing for the past 3-4 years with H&R block decided to give it a try and i was satisfied with the fact that i could do it from home and by my self.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Forever Turbo Tax site was easy to use and understand.. It took me less than 30 minutes to complete! I'm completely Satisfied!!!
Date published: 2021-02-20
Rated 5 out of 5 by from It was pretty easy! It was simple and quuck, not really a big hassle!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is EASY to use and follow along! Turbo Tax is easy to use and follow along. Any and all questions are answered thoroghly. They guide you through the entire process. I always get the most money back using Turbo Tax.
Date published: 2021-02-20
Rated 5 out of 5 by from Always reliable. I have used Turbo Tax for years and it's never let me down. And, when I call to get help from a live person, they are great.
Date published: 2021-02-20
Rated 5 out of 5 by from I love Turbotax! Turbotax takes a lot of the stress out of doing taxes, pure and simple.
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent! It was very easy to do and fast. I had no problems. That's why I've been using it for 2 years!
Date published: 2021-02-20
Rated 5 out of 5 by from Taxes made simple. I have been using turbo tax for around 10 years now, and I don't see myself going elsewhere. My taxes are pretty simple, but they still walk me through everything to make sure I am not forgetting anything. Will be back next year!!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13746
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo is good but you need 2 know wht you're doing I’ve used TurboTax for 20 years. I like the interview method. I like that I can try different answers to get insight into what happens with my taxes given different situations. And I appreciate the confidence I get when I answer questions correctly and get a valid result. But a saying I have is true here like it is elsewhere: “You have to be smarter than your tools in order to realize when your tools are giving you incorrect answers.” Sometimes Turbo’s questions aren’t completely clear and you don’t realize you’re answering incorrectly until later when you see that the results aren’t right. Then it takes a long time to sort out where things went wrong. So that part is unpleasant. Today I found a bug for the first time. Turbo was counting my 1099-G twice. If I hadn’t had experience with previous returns, I never would have known they were doing that. That’s why you still need to know what you’re doing even though you’re going to Turbo for help and not just filing taxes all on your own.
Date published: 2021-02-20
Rated 5 out of 5 by from Great for individual filers. Turbo tax was easy to use. The program reviews each section with you and helps you find mistakes you might have made.
Date published: 2021-02-20
Rated 5 out of 5 by from First time filing after filing with H &R block I spend 300-400$ filing for the past 3-4 years with H&R block decided to give it a try and i was satisfied with the fact that i could do it from home and by my self.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Forever Turbo Tax site was easy to use and understand.. It took me less than 30 minutes to complete! I'm completely Satisfied!!!
Date published: 2021-02-20
Rated 5 out of 5 by from It was pretty easy! It was simple and quuck, not really a big hassle!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is EASY to use and follow along! Turbo Tax is easy to use and follow along. Any and all questions are answered thoroghly. They guide you through the entire process. I always get the most money back using Turbo Tax.
Date published: 2021-02-20
Rated 5 out of 5 by from Always reliable. I have used Turbo Tax for years and it's never let me down. And, when I call to get help from a live person, they are great.
Date published: 2021-02-20
Rated 5 out of 5 by from I love Turbotax! Turbotax takes a lot of the stress out of doing taxes, pure and simple.
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent! It was very easy to do and fast. I had no problems. That's why I've been using it for 2 years!
Date published: 2021-02-20
Rated 5 out of 5 by from Taxes made simple. I have been using turbo tax for around 10 years now, and I don't see myself going elsewhere. My taxes are pretty simple, but they still walk me through everything to make sure I am not forgetting anything. Will be back next year!!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13746