TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Kim023 from
easy
very simple and easy to use, I did have to go back and redo a few thing because of saving issues but it was clear and precise, a little confusing at times with all of the tabs but it doesn't take a genius to navigate this website, very helpful!
Date published: 2022-02-19
Rated 5 out of 5 by
Stan L from
Excellent tax program
Easy to follow instructions and speedy processing time.
Date published: 2022-02-19
Rated 5 out of 5 by
Vanshark23 from
Turbo tax is awesome
Turbo tax was amazing they make it so easy for you to file yourself and you feel safe filing.
Date published: 2022-02-19
Rated 2 out of 5 by
Jon_M from
Not as good as it used to be
Could not import mortgage information from Rocket Mortgage, could not import information from my banking account with NFCU.
Date published: 2022-02-19
Rated 4 out of 5 by
Reiter2008 from
Love turbotax
We have used turbo tax for years and we love it. The only thing that was disappointing this year was the chat was often unavailable due to technical issues.
Date published: 2022-02-19
Rated 5 out of 5 by
Sara with no H from
Great Experience
It was easy to review and ask questions. Pleasant for doing taxes
Date published: 2022-02-19
Rated 5 out of 5 by
yardiebjr from
awesome
it was great and easy tool i will recommend to friends
Date published: 2022-02-19
Rated 1 out of 5 by
Frustrated In Georgia from
Too Many Programming Bugs For A "Flagship" Product
Experienced a fundamental programming bug where it stuck in a loop of repeating same questions. Many users identified it on forums, and over a week later it was still not resolved. For two years running, the program fails to properly complete a Georgia Education Tax Credit Form. The Form (and associated schedules and worksheets) have to be manually manipulated to "trick" the program into accepting the correct entries.
Date published: 2022-02-19
Rated 5 out of 5 by
Rosales84 from
Easier than I thought it would be!
This year was a mess, but turbo tax kept it easy. Thank you!
Date published: 2022-02-19
Rated 5 out of 5 by
Dave Illinois 747 from
Taxes are so easy to do with Turbo Tax!
They guide you thur every piece of your tax situation and you just have to answer questions they ask. Super friendly system.
All TurboTax® Offerings Reviews - Page 13742
Date published: 2022-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Kim023 from
easy
very simple and easy to use, I did have to go back and redo a few thing because of saving issues but it was clear and precise, a little confusing at times with all of the tabs but it doesn't take a genius to navigate this website, very helpful!
Date published: 2022-02-19
Rated 5 out of 5 by
Stan L from
Excellent tax program
Easy to follow instructions and speedy processing time.
Date published: 2022-02-19
Rated 5 out of 5 by
Vanshark23 from
Turbo tax is awesome
Turbo tax was amazing they make it so easy for you to file yourself and you feel safe filing.
Date published: 2022-02-19
Rated 2 out of 5 by
Jon_M from
Not as good as it used to be
Could not import mortgage information from Rocket Mortgage, could not import information from my banking account with NFCU.
Date published: 2022-02-19
Rated 4 out of 5 by
Reiter2008 from
Love turbotax
We have used turbo tax for years and we love it. The only thing that was disappointing this year was the chat was often unavailable due to technical issues.
Date published: 2022-02-19
Rated 5 out of 5 by
Sara with no H from
Great Experience
It was easy to review and ask questions. Pleasant for doing taxes
Date published: 2022-02-19
Rated 5 out of 5 by
yardiebjr from
awesome
it was great and easy tool i will recommend to friends
Date published: 2022-02-19
Rated 1 out of 5 by
Frustrated In Georgia from
Too Many Programming Bugs For A "Flagship" Product
Experienced a fundamental programming bug where it stuck in a loop of repeating same questions. Many users identified it on forums, and over a week later it was still not resolved. For two years running, the program fails to properly complete a Georgia Education Tax Credit Form. The Form (and associated schedules and worksheets) have to be manually manipulated to "trick" the program into accepting the correct entries.
Date published: 2022-02-19
Rated 5 out of 5 by
Rosales84 from
Easier than I thought it would be!
This year was a mess, but turbo tax kept it easy. Thank you!
Date published: 2022-02-19
Rated 5 out of 5 by
Dave Illinois 747 from
Taxes are so easy to do with Turbo Tax!
They guide you thur every piece of your tax situation and you just have to answer questions they ask. Super friendly system.
All TurboTax® Offerings Reviews - Page 13742
Date published: 2022-02-19