TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Sleep peacefully on your pillow tonight! We have been using TurboTax for 20 years. I would complain if there was sufficient reason to and we did suffer through back in the day when Turbo was still working issues out. The good news is that this is a program that does not require a degree in Internet or Taxes! I still sit back and let the program Guide Me because it does not feel as intense. My Internet connection is a bit sketchy and dear Turbo must know it and with the click from my keyboard my Efile was a cinch.
Date published: 2023-03-09
Rated 1 out of 5 by from Avoid the new TurboTax online!!!! Utterly horrible! It used to be so easy. I am very organized and a retired CFO, so I would just upload all the info, I would chat with my expert for a few minutes, then a few minutes a few days later to review the results and then I did the rest online in five minutes. The new system is you go through your return with your expert on the phone, and there are other steps like this too. Then, they overcharged me and I am now waiting for a refund. Ironic that their new ads say go fishing while you do your taxes. It was that way in the past. Now, prepare to spend as much time as if you did it yourself.
Date published: 2023-03-09
Rated 5 out of 5 by from easyto use this website for turbo tax was fast, and easy to use.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax makes doing your taxes a breeze! Always happy with Turbo Tax filing process. The site is easy to navigate and make the process much easier than other sites.
Date published: 2023-03-09
Rated 5 out of 5 by from TURBO TAX IS AMAZING I WAS STUCK IN A SECTION BUT YOUR LIVE REP JASON WAS AMAZING. HELPED ME AND IT WAS EASY..
Date published: 2023-03-09
Rated 2 out of 5 by from Worse every year Each year there are more ads and more interruptions to try to sell me more. Also, I did the whole return this year using the $59.00 version only to have you charge me $60 extra because I had a mere $189.00 of capital gains. I feel like I was robbed at gun point. This will likely be my last year to use your product.
Date published: 2023-03-09
Rated 5 out of 5 by from only way to file feel confident when filing with turbotax have used them for several years now
Date published: 2023-03-09
Rated 5 out of 5 by from Return Customers We've used Turbo Tax for the past 8 years and we've been nothing but impressed and grateful for such an easy to use website. Quick and painless!
Date published: 2023-03-09
Rated 5 out of 5 by from My Tax Professional Was Great! Turbotax is always easy to use for my small business. My tax professional, Alice, was awesome!
Date published: 2023-03-09
Rated 5 out of 5 by from yay! easy and cool. loved it. very helpful. would happily do again
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 1375
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Sleep peacefully on your pillow tonight! We have been using TurboTax for 20 years. I would complain if there was sufficient reason to and we did suffer through back in the day when Turbo was still working issues out. The good news is that this is a program that does not require a degree in Internet or Taxes! I still sit back and let the program Guide Me because it does not feel as intense. My Internet connection is a bit sketchy and dear Turbo must know it and with the click from my keyboard my Efile was a cinch.
Date published: 2023-03-09
Rated 1 out of 5 by from Avoid the new TurboTax online!!!! Utterly horrible! It used to be so easy. I am very organized and a retired CFO, so I would just upload all the info, I would chat with my expert for a few minutes, then a few minutes a few days later to review the results and then I did the rest online in five minutes. The new system is you go through your return with your expert on the phone, and there are other steps like this too. Then, they overcharged me and I am now waiting for a refund. Ironic that their new ads say go fishing while you do your taxes. It was that way in the past. Now, prepare to spend as much time as if you did it yourself.
Date published: 2023-03-09
Rated 5 out of 5 by from easyto use this website for turbo tax was fast, and easy to use.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax makes doing your taxes a breeze! Always happy with Turbo Tax filing process. The site is easy to navigate and make the process much easier than other sites.
Date published: 2023-03-09
Rated 5 out of 5 by from TURBO TAX IS AMAZING I WAS STUCK IN A SECTION BUT YOUR LIVE REP JASON WAS AMAZING. HELPED ME AND IT WAS EASY..
Date published: 2023-03-09
Rated 2 out of 5 by from Worse every year Each year there are more ads and more interruptions to try to sell me more. Also, I did the whole return this year using the $59.00 version only to have you charge me $60 extra because I had a mere $189.00 of capital gains. I feel like I was robbed at gun point. This will likely be my last year to use your product.
Date published: 2023-03-09
Rated 5 out of 5 by from only way to file feel confident when filing with turbotax have used them for several years now
Date published: 2023-03-09
Rated 5 out of 5 by from Return Customers We've used Turbo Tax for the past 8 years and we've been nothing but impressed and grateful for such an easy to use website. Quick and painless!
Date published: 2023-03-09
Rated 5 out of 5 by from My Tax Professional Was Great! Turbotax is always easy to use for my small business. My tax professional, Alice, was awesome!
Date published: 2023-03-09
Rated 5 out of 5 by from yay! easy and cool. loved it. very helpful. would happily do again
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 1375