TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Trusted I've relied on Turbo Tax since 2007. It's easy and complete, and allows me to get close to the filing process. I especially like the e-file capability.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbotax makes an introvert happy. I love being able to file from the comfort of my couch. It is also fast and simple.
Date published: 2022-03-03
Rated 5 out of 5 by from Have used for years, it's a great product I have used Turbo Tax for many years. It makes doing my taxes easy and less stressful.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome Live expert was so convenient and very helpful. Having them go through all the tax exemptions for the max refund was great.
Date published: 2022-03-03
Rated 5 out of 5 by from do a good job I Like how it help me out and it is good for me with my tax
Date published: 2022-03-03
Rated 3 out of 5 by from Extra Charges are NOT fun While the ease of using Turbo Tax is wonderful, the charge to file this year went up to $54 AND they charge you an extra $39 if you choose to pay with your refund. For this reason, I will NOT be using Turbo Tax next year. Charging me more money to pay the fee with my refund is ridiculous! I'm paying the fee with my refund for a reason, and don't need an extra charge on top of that.
Date published: 2022-03-03
Rated 3 out of 5 by from Turbo Tax 2021 Overall good but some parts confusing. Did alert me if there were errors and how to fix them.
Date published: 2022-03-03
Rated 5 out of 5 by from Best tax experts The turbo tax tax expert I dealt with was super responsive and went above and beyond his duty to assist me with my taxes, as someone who is new to doing my own taxes I was quite nervous when I first started, but my tax expert eased my mind and it was much easier then I anticipated
Date published: 2022-03-03
Rated 5 out of 5 by from I couldn't file without TurboTax !! I love to file with TurboTax: it keeps up-to-date with all new IRS changes, and incorporates my prior tax info so that I know it's done correctly.
Date published: 2022-03-03
Rated 4 out of 5 by from As Simple As Possible Mostly I think TurboTax is great; I'm able to do my own taxes, which I would never be able to do without this software. The one troublesome thing is that there are some major financial institutions that can't be found when trying to import information so the information has to be input manually. I don't know if that's because of the TurboTax developers or if the institutions refuse to have the connection, though.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 13740
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Trusted I've relied on Turbo Tax since 2007. It's easy and complete, and allows me to get close to the filing process. I especially like the e-file capability.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbotax makes an introvert happy. I love being able to file from the comfort of my couch. It is also fast and simple.
Date published: 2022-03-03
Rated 5 out of 5 by from Have used for years, it's a great product I have used Turbo Tax for many years. It makes doing my taxes easy and less stressful.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome Live expert was so convenient and very helpful. Having them go through all the tax exemptions for the max refund was great.
Date published: 2022-03-03
Rated 5 out of 5 by from do a good job I Like how it help me out and it is good for me with my tax
Date published: 2022-03-03
Rated 3 out of 5 by from Extra Charges are NOT fun While the ease of using Turbo Tax is wonderful, the charge to file this year went up to $54 AND they charge you an extra $39 if you choose to pay with your refund. For this reason, I will NOT be using Turbo Tax next year. Charging me more money to pay the fee with my refund is ridiculous! I'm paying the fee with my refund for a reason, and don't need an extra charge on top of that.
Date published: 2022-03-03
Rated 3 out of 5 by from Turbo Tax 2021 Overall good but some parts confusing. Did alert me if there were errors and how to fix them.
Date published: 2022-03-03
Rated 5 out of 5 by from Best tax experts The turbo tax tax expert I dealt with was super responsive and went above and beyond his duty to assist me with my taxes, as someone who is new to doing my own taxes I was quite nervous when I first started, but my tax expert eased my mind and it was much easier then I anticipated
Date published: 2022-03-03
Rated 5 out of 5 by from I couldn't file without TurboTax !! I love to file with TurboTax: it keeps up-to-date with all new IRS changes, and incorporates my prior tax info so that I know it's done correctly.
Date published: 2022-03-03
Rated 4 out of 5 by from As Simple As Possible Mostly I think TurboTax is great; I'm able to do my own taxes, which I would never be able to do without this software. The one troublesome thing is that there are some major financial institutions that can't be found when trying to import information so the information has to be input manually. I don't know if that's because of the TurboTax developers or if the institutions refuse to have the connection, though.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 13740