TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Thank you Turbo Tax!! It was simple, and I got a higher refund than I expected!
Date published: 2021-02-20
Rated 5 out of 5 by from great product Turbo tax is a good product and easy to navigate through.
Date published: 2021-02-20
Rated 5 out of 5 by from Carol did a great job I had some issue's with filing this year since I did a medical education session for a week out of state and was paid for my time. Got 2 different forms in the mail and was unable to complete the filing process so I reached out and Carol CAME TO MY RESCUE!! She was so patient and made sure that I did not double file on those forms!! She is a ROCKSTAR!! and I will continue to use TURBOTAX because of her great job at helping me in my time of need. So great that you have such a great professional on board with your team!!!
Date published: 2021-02-20
Rated 5 out of 5 by from TurbotTax is pretty easy to use This is second year using TurboTax and it makes filing easy for me although my situation is very simple so it may be more difficult for more complicated returns. At a couple of points while entering information I felt like I was going in circles but that is my only complaint. Before tax code changes in 2018 I had to use an accountant because I had a lot of deductions but now standard deduction is so high I do not itemize and don't have to pay accountant.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy Very Easy. Was confused about taxes this year. This made it just as easy as ever.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Great customer service. ..........................
Date published: 2021-02-20
Rated 5 out of 5 by from No brainer For someone with an attention span as limited as me, TurboTax is perfect. Completely idiot-proofed. And the Max option is definitely a source of peace of mind.
Date published: 2021-02-20
Rated 5 out of 5 by from Superb user-friendly website!!! I was able to walk through filing my taxes easily. Just a few minor hiccups trying to get my charitable donations and getting my HSA information. Love the question bubbles which provided information I needed to help understand some of the options!!!
Date published: 2021-02-20
Rated 5 out of 5 by from It was great. In was easy to fill out and answered any question I had. If you are doing your own taxes it doesn't get any easier. It get a little expensive.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was easy and helpful when I needed help. Although it is all online, there were many means of help by use of question boxes or a search engine to be able to receive a nice detailed answer to make filiinf your taxes easily and confidently.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13740
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you Turbo Tax!! It was simple, and I got a higher refund than I expected!
Date published: 2021-02-20
Rated 5 out of 5 by from great product Turbo tax is a good product and easy to navigate through.
Date published: 2021-02-20
Rated 5 out of 5 by from Carol did a great job I had some issue's with filing this year since I did a medical education session for a week out of state and was paid for my time. Got 2 different forms in the mail and was unable to complete the filing process so I reached out and Carol CAME TO MY RESCUE!! She was so patient and made sure that I did not double file on those forms!! She is a ROCKSTAR!! and I will continue to use TURBOTAX because of her great job at helping me in my time of need. So great that you have such a great professional on board with your team!!!
Date published: 2021-02-20
Rated 5 out of 5 by from TurbotTax is pretty easy to use This is second year using TurboTax and it makes filing easy for me although my situation is very simple so it may be more difficult for more complicated returns. At a couple of points while entering information I felt like I was going in circles but that is my only complaint. Before tax code changes in 2018 I had to use an accountant because I had a lot of deductions but now standard deduction is so high I do not itemize and don't have to pay accountant.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy Very Easy. Was confused about taxes this year. This made it just as easy as ever.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Great customer service. ..........................
Date published: 2021-02-20
Rated 5 out of 5 by from No brainer For someone with an attention span as limited as me, TurboTax is perfect. Completely idiot-proofed. And the Max option is definitely a source of peace of mind.
Date published: 2021-02-20
Rated 5 out of 5 by from Superb user-friendly website!!! I was able to walk through filing my taxes easily. Just a few minor hiccups trying to get my charitable donations and getting my HSA information. Love the question bubbles which provided information I needed to help understand some of the options!!!
Date published: 2021-02-20
Rated 5 out of 5 by from It was great. In was easy to fill out and answered any question I had. If you are doing your own taxes it doesn't get any easier. It get a little expensive.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was easy and helpful when I needed help. Although it is all online, there were many means of help by use of question boxes or a search engine to be able to receive a nice detailed answer to make filiinf your taxes easily and confidently.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13740