TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Prop90 from
Turbo tax easy an affordable thanks turbo tax
It was fast an easy an didn't cost an outrageous price
Date published: 2023-04-17
Rated 2 out of 5 by
Det293 from
It does the job, but it makes it like a video game
Have been using Turbo Tax for years, used to be more user friendly and easier to navigate. Don't like the video game feeling of it with a timer and average time etc. Don't like the pop ups of asking how they are doing while I am doing taxes either
Date published: 2023-04-17
Rated 2 out of 5 by
AlexN1 from
TurboTax is Buggy
Several sections of my return it kept telling me I needed to review (such as reviewing my capital gains from stock sales), even though I had reviewed the amount multiple times. I had to keep clicking into the review and trying different buttons and finally just wound up going farther into the filing process and it eventually fixed itself. There was another bug where it kept telling me I had to put in a number for my K-1 partnership and I did and it just wouldn't accept the number and kept asking for it over and over again. Had to delete and re-input everything from K-1 before it finally worked.
Date published: 2023-04-17
Rated 4 out of 5 by
MFF96 from
Turbo tax is great but expensive
Very helpful and generally easy to use though surprised it asked me to rein put some figures from prior year return which I did in turbotax also
Date published: 2023-04-17
Rated 5 out of 5 by
CatherineFr from
Why didn't I do this before?
Paid 500+ the past 4 years to have an accountant do my taxes. Decided to try turbotax and now I wish I did all these years! The expert help in chat, the ability to click on explanations on how and why things were deducted and other information. If I could only look back at my other returns now and see how I could fix those!
Date published: 2023-04-17
Rated 5 out of 5 by
dobsonunit from
TurboTax2022 Good As Usual
We have been filing via TurboTax for many years. The product is reliable and easily guides us through the process. We may progress as quickly or as slowly as needed. We will continue to use TurboTax software in the future.
Date published: 2023-04-17
Rated 2 out of 5 by
too poor man from
2022
too expensive for me. I have no other comments. but will continue to use.
Date published: 2023-04-17
Rated 1 out of 5 by
Return2023 from
Too pricey
Pricing has become too high. Will not use anymore. Can have someone else do my taxes for same fee or less.
Date published: 2023-04-17
Rated 5 out of 5 by
K Tell from
Easy Going
Turbo Tax was easy, SAFE, and SECURE way of handling this information over the computer. The verification over the phone and the email put my mind at ease.
Date published: 2023-04-17
Rated 5 out of 5 by
CassandraM21 from
That was delightful!
Very easy to use and I appreciated the check-ins throughout the experience, knowing that my work was being checked as I went.
All TurboTax® Offerings Reviews - Page 1374
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Prop90 from
Turbo tax easy an affordable thanks turbo tax
It was fast an easy an didn't cost an outrageous price
Date published: 2023-04-17
Rated 2 out of 5 by
Det293 from
It does the job, but it makes it like a video game
Have been using Turbo Tax for years, used to be more user friendly and easier to navigate. Don't like the video game feeling of it with a timer and average time etc. Don't like the pop ups of asking how they are doing while I am doing taxes either
Date published: 2023-04-17
Rated 2 out of 5 by
AlexN1 from
TurboTax is Buggy
Several sections of my return it kept telling me I needed to review (such as reviewing my capital gains from stock sales), even though I had reviewed the amount multiple times. I had to keep clicking into the review and trying different buttons and finally just wound up going farther into the filing process and it eventually fixed itself. There was another bug where it kept telling me I had to put in a number for my K-1 partnership and I did and it just wouldn't accept the number and kept asking for it over and over again. Had to delete and re-input everything from K-1 before it finally worked.
Date published: 2023-04-17
Rated 4 out of 5 by
MFF96 from
Turbo tax is great but expensive
Very helpful and generally easy to use though surprised it asked me to rein put some figures from prior year return which I did in turbotax also
Date published: 2023-04-17
Rated 5 out of 5 by
CatherineFr from
Why didn't I do this before?
Paid 500+ the past 4 years to have an accountant do my taxes. Decided to try turbotax and now I wish I did all these years! The expert help in chat, the ability to click on explanations on how and why things were deducted and other information. If I could only look back at my other returns now and see how I could fix those!
Date published: 2023-04-17
Rated 5 out of 5 by
dobsonunit from
TurboTax2022 Good As Usual
We have been filing via TurboTax for many years. The product is reliable and easily guides us through the process. We may progress as quickly or as slowly as needed. We will continue to use TurboTax software in the future.
Date published: 2023-04-17
Rated 2 out of 5 by
too poor man from
2022
too expensive for me. I have no other comments. but will continue to use.
Date published: 2023-04-17
Rated 1 out of 5 by
Return2023 from
Too pricey
Pricing has become too high. Will not use anymore. Can have someone else do my taxes for same fee or less.
Date published: 2023-04-17
Rated 5 out of 5 by
K Tell from
Easy Going
Turbo Tax was easy, SAFE, and SECURE way of handling this information over the computer. The verification over the phone and the email put my mind at ease.
Date published: 2023-04-17
Rated 5 out of 5 by
CassandraM21 from
That was delightful!
Very easy to use and I appreciated the check-ins throughout the experience, knowing that my work was being checked as I went.
All TurboTax® Offerings Reviews - Page 1374
Date published: 2023-04-17