TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Beware of the refund processing fee Completing was pretty simple and quick. Only issue was the Refund Processing Fee of $40. If you pay the state filing fee out of your return, the $40 dollar RFP shows up. Took me a while to figure out how to remove it. Just go back to the payment options and pay for the state fee with your credit/debit card. Really ridiculous to pay $40 to process a $20 charge! Otherwise, worked just fine.
Date published: 2021-02-20
Rated 2 out of 5 by from Intuit tax season undefined My state taxes are due in under a month from now but for some reason i cannot file my state tax return, even after i purchased it. Intuit tax season should last longer than a month. At the very least you should provide dates of the tax season.
Date published: 2021-02-20
Rated 5 out of 5 by from Deborah is AWEsome!! I had a little problem and Deborah helped me out with ease!!! She did a great job, great attitude and great customer service!!
Date published: 2021-02-20
Rated 5 out of 5 by from Easier than I expected Everything was easy to understand, just fill in the blanks
Date published: 2021-02-20
Rated 4 out of 5 by from Turbotax is OK Streight forwad and simple. Not cheaper than CPA or accountant
Date published: 2021-02-20
Rated 1 out of 5 by from Terrible! After tacking on charges AFTER finishing Tacked on 90$ to upgrade due to the system automatically Itemizing files. On top of it, they add charges for automatically deducting from the tax return for TurboTax. Terrible.
Date published: 2021-02-20
Rated 5 out of 5 by from easy peasy! Simple instructions. Easy to file. And FREE! Thanks TurboTax!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use Third year I've been using this software. Like that it remembers prior year forms and data. Only wish TTax didn't want $20 for state e-filing. Otherwise a great product.
Date published: 2021-02-20
Rated 5 out of 5 by from no more wasting my time!! Turbo Tax is thorough and easy...what else can you ask for? I have been using T2 now for four years and won't go back to any other filing system. Competitors don't hold a candle to the efficient ease of this system! Thanks T2!
Date published: 2021-02-20
Rated 5 out of 5 by from Customer satisfaction guaranteed Awesome experience filing my taxes with turbo tax make it easy as 1,2,3.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13724
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Beware of the refund processing fee Completing was pretty simple and quick. Only issue was the Refund Processing Fee of $40. If you pay the state filing fee out of your return, the $40 dollar RFP shows up. Took me a while to figure out how to remove it. Just go back to the payment options and pay for the state fee with your credit/debit card. Really ridiculous to pay $40 to process a $20 charge! Otherwise, worked just fine.
Date published: 2021-02-20
Rated 2 out of 5 by from Intuit tax season undefined My state taxes are due in under a month from now but for some reason i cannot file my state tax return, even after i purchased it. Intuit tax season should last longer than a month. At the very least you should provide dates of the tax season.
Date published: 2021-02-20
Rated 5 out of 5 by from Deborah is AWEsome!! I had a little problem and Deborah helped me out with ease!!! She did a great job, great attitude and great customer service!!
Date published: 2021-02-20
Rated 5 out of 5 by from Easier than I expected Everything was easy to understand, just fill in the blanks
Date published: 2021-02-20
Rated 4 out of 5 by from Turbotax is OK Streight forwad and simple. Not cheaper than CPA or accountant
Date published: 2021-02-20
Rated 1 out of 5 by from Terrible! After tacking on charges AFTER finishing Tacked on 90$ to upgrade due to the system automatically Itemizing files. On top of it, they add charges for automatically deducting from the tax return for TurboTax. Terrible.
Date published: 2021-02-20
Rated 5 out of 5 by from easy peasy! Simple instructions. Easy to file. And FREE! Thanks TurboTax!
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use Third year I've been using this software. Like that it remembers prior year forms and data. Only wish TTax didn't want $20 for state e-filing. Otherwise a great product.
Date published: 2021-02-20
Rated 5 out of 5 by from no more wasting my time!! Turbo Tax is thorough and easy...what else can you ask for? I have been using T2 now for four years and won't go back to any other filing system. Competitors don't hold a candle to the efficient ease of this system! Thanks T2!
Date published: 2021-02-20
Rated 5 out of 5 by from Customer satisfaction guaranteed Awesome experience filing my taxes with turbo tax make it easy as 1,2,3.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13724