TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Convenient but expensive Thought that I was paying $90 and it ended up being $150
Date published: 2021-02-13
Rated 5 out of 5 by from Julz User Friendly, educates, teaches, Super easy to use
Date published: 2021-02-13
Rated 5 out of 5 by from Great service. Website works good. It's very easy to gt what you need. Or find I should say. Thanks. Had trouble with the rejection process. But I'm good now. Hopefully it go through now.
Date published: 2021-02-13
Rated 1 out of 5 by from The most difficult year yet. I've been using Turbotax to file since my very first job in 2006. Every year it has been a very straightforward process. This year was a nightmare. I encountered several bugs where information would get flipped between multiple W-2s. I encountered the "unable to e-file bug" three times. The only solution to this bug is to delete your form and restart. This crushed my confidence in the accuracy of my file, because the amount of taxes I owed would change EVERY TIME. I don't know what has gone wrong this year, but I hope that it gets fixed. If I encounter these problems next tax season, I won't be returning.
Date published: 2021-02-13
Rated 5 out of 5 by from Good value with quality Good experience once again. Saved time and money. Peace of mind.
Date published: 2021-02-13
Rated 5 out of 5 by from Easy to Use Simple and easier to use than ever. TurboTax seems to be faster with each passing year
Date published: 2021-02-13
Rated 5 out of 5 by from Loyal Customer for years Every time I use TurboTax it is exciting, easy, and educational. The process is simple for the user, and allows thorough checking throughout the process to make sure everything is accounted for, and then some. I haven't needed to consider another option to filing my taxes for years, and plan to continue as a loyal customer for years to come.
Date published: 2021-02-13
Rated 3 out of 5 by from I'm a little disappointed at how much you charged. Not quite what I expected. Still comfused about some items.
Date published: 2021-02-13
Rated 5 out of 5 by from I recommend Turbo Tax I have had problems with other services not wanting to enter or add forms, but Turbo seems to easily run through and let me add any forms I may have. I don't have many odd things, but they ask, anyway, just to be sure I haven't forgotten something. I love the Q&A they offer, the explanations, and thoroughness of this program!
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is awesome Dope, dope, dope, dope, dope, dope, cool, and dope
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13722
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Convenient but expensive Thought that I was paying $90 and it ended up being $150
Date published: 2021-02-13
Rated 5 out of 5 by from Julz User Friendly, educates, teaches, Super easy to use
Date published: 2021-02-13
Rated 5 out of 5 by from Great service. Website works good. It's very easy to gt what you need. Or find I should say. Thanks. Had trouble with the rejection process. But I'm good now. Hopefully it go through now.
Date published: 2021-02-13
Rated 1 out of 5 by from The most difficult year yet. I've been using Turbotax to file since my very first job in 2006. Every year it has been a very straightforward process. This year was a nightmare. I encountered several bugs where information would get flipped between multiple W-2s. I encountered the "unable to e-file bug" three times. The only solution to this bug is to delete your form and restart. This crushed my confidence in the accuracy of my file, because the amount of taxes I owed would change EVERY TIME. I don't know what has gone wrong this year, but I hope that it gets fixed. If I encounter these problems next tax season, I won't be returning.
Date published: 2021-02-13
Rated 5 out of 5 by from Good value with quality Good experience once again. Saved time and money. Peace of mind.
Date published: 2021-02-13
Rated 5 out of 5 by from Easy to Use Simple and easier to use than ever. TurboTax seems to be faster with each passing year
Date published: 2021-02-13
Rated 5 out of 5 by from Loyal Customer for years Every time I use TurboTax it is exciting, easy, and educational. The process is simple for the user, and allows thorough checking throughout the process to make sure everything is accounted for, and then some. I haven't needed to consider another option to filing my taxes for years, and plan to continue as a loyal customer for years to come.
Date published: 2021-02-13
Rated 3 out of 5 by from I'm a little disappointed at how much you charged. Not quite what I expected. Still comfused about some items.
Date published: 2021-02-13
Rated 5 out of 5 by from I recommend Turbo Tax I have had problems with other services not wanting to enter or add forms, but Turbo seems to easily run through and let me add any forms I may have. I don't have many odd things, but they ask, anyway, just to be sure I haven't forgotten something. I love the Q&A they offer, the explanations, and thoroughness of this program!
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is awesome Dope, dope, dope, dope, dope, dope, cool, and dope
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 13722