TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax CD/Download
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Rated 5 out of 5 by
Eli2225 from
Easy to use
Step by step simple and easy to use and great support
Date published: 2022-02-12
Rated 5 out of 5 by
kiyahk from
love it
my first time filing and i am feeling really good about my work
Date published: 2022-02-12
Rated 5 out of 5 by
jnplas from
Quick and Easy
Didn't know how to file taxes. Made it easy and explained everything.
Date published: 2022-02-12
Rated 5 out of 5 by
AntMan89 from
Easiest ever!!!
Always the best way to go when it comes to getting taxes done right!
Date published: 2022-02-12
Rated 5 out of 5 by
cram2017 from
easy tax filer
it was easy to file my taxes and have my questions answered
Date published: 2022-02-12
Rated 5 out of 5 by
Gunner 1 from
Anyone can use Turbo Tax Online!
The process was easy. I recommend Turbo Tax to everyone. You don't need to understand everything about taxes to use this product.
Date published: 2022-02-12
Rated 2 out of 5 by
Beth Della from
Tries to Up Sell you every step of the way
I've used Turbo Tax for years, and this year was terrible. In the past, I had positive experiences with it, which is why is has been my go to in tax time. This year they have up sell pages every step of the way, it is difficult to back track or navigate to previous steps without redoing the whole section, and they charge an additional 39$ to pay with your refund. I will not be using this for my taxes next year. Too many ads and up-selling trickery.
Date published: 2022-02-12
Rated 5 out of 5 by
Benj104152 from
very easy to folow
very easy to follow and do my taxes for the first time
Date published: 2022-02-12
Rated 4 out of 5 by
BandHPalmer from
TurboTax is good, I’d give it 5 stars except…
I’ve only got one beef with TurboTax. My taxes were initially rejected because we didn’t include a 1095A form regarding our premium tax credit for marketplace insurance. It should’ve been obvious to TT since I got laid off in 2021 and drew unemployment. I feel like TT should’ve prompted me to include this form in our taxes, but they did not, so our taxes were initially rejected. When I went back in, it was difficult to figure out what to do to correct this. I had to search for it and more or less guide myself through that process.
Date published: 2022-02-12
Rated 3 out of 5 by
Henderb from
Turbo Tax Keeps Costing More
I really wish someone at Turbotax would reduce the price. Paying $20 to file a state return is outrageous. Including the fee within the cost for the program would be more reasonable.
All TurboTax® Offerings Reviews - Page 13721
Date published: 2022-02-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Eli2225 from
Easy to use
Step by step simple and easy to use and great support
Date published: 2022-02-12
Rated 5 out of 5 by
kiyahk from
love it
my first time filing and i am feeling really good about my work
Date published: 2022-02-12
Rated 5 out of 5 by
jnplas from
Quick and Easy
Didn't know how to file taxes. Made it easy and explained everything.
Date published: 2022-02-12
Rated 5 out of 5 by
AntMan89 from
Easiest ever!!!
Always the best way to go when it comes to getting taxes done right!
Date published: 2022-02-12
Rated 5 out of 5 by
cram2017 from
easy tax filer
it was easy to file my taxes and have my questions answered
Date published: 2022-02-12
Rated 5 out of 5 by
Gunner 1 from
Anyone can use Turbo Tax Online!
The process was easy. I recommend Turbo Tax to everyone. You don't need to understand everything about taxes to use this product.
Date published: 2022-02-12
Rated 2 out of 5 by
Beth Della from
Tries to Up Sell you every step of the way
I've used Turbo Tax for years, and this year was terrible. In the past, I had positive experiences with it, which is why is has been my go to in tax time. This year they have up sell pages every step of the way, it is difficult to back track or navigate to previous steps without redoing the whole section, and they charge an additional 39$ to pay with your refund. I will not be using this for my taxes next year. Too many ads and up-selling trickery.
Date published: 2022-02-12
Rated 5 out of 5 by
Benj104152 from
very easy to folow
very easy to follow and do my taxes for the first time
Date published: 2022-02-12
Rated 4 out of 5 by
BandHPalmer from
TurboTax is good, I’d give it 5 stars except…
I’ve only got one beef with TurboTax. My taxes were initially rejected because we didn’t include a 1095A form regarding our premium tax credit for marketplace insurance. It should’ve been obvious to TT since I got laid off in 2021 and drew unemployment. I feel like TT should’ve prompted me to include this form in our taxes, but they did not, so our taxes were initially rejected. When I went back in, it was difficult to figure out what to do to correct this. I had to search for it and more or less guide myself through that process.
Date published: 2022-02-12
Rated 3 out of 5 by
Henderb from
Turbo Tax Keeps Costing More
I really wish someone at Turbotax would reduce the price. Paying $20 to file a state return is outrageous. Including the fee within the cost for the program would be more reasonable.
All TurboTax® Offerings Reviews - Page 13721
Date published: 2022-02-12