TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy . very helpful. I trust TurboTax. Always had good experiences.Easy and accurate.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is amazing She had great communication helped me through all the process
Date published: 2022-02-13
Rated 5 out of 5 by from Great service They were very complete . Very pleased with the format, will use again and again
Date published: 2022-02-13
Rated 1 out of 5 by from What a horrific website mess!! Usually my taxes are filed quick and easy with little to no confusion, but this year was not that year. The website kept asking me about my 2019 information, asked me to fill in some 2020 information, asked about 2019 and 2021 information on the same page. I was suggested certain tax deductions, then received a higher risk rating because I took their recommendations, I wasn't able to include tax deductions I've used for many years in the past for my self-employment. Turbo Tax then asked me to review some tax info I've never heard of or knew what to enter because there was no information available to help with it; I imagine that occurred because the website was confusing information between 2019 and 2020. It was incredibly confusing and I do not have much confidence in this year's tax return. I feel more confident that my return will be flagged, than not, because of something not aligning with their records.
Date published: 2022-02-13
Rated 4 out of 5 by from Tubotax makes it easy Fairly quick and easy which I do appreciate thank you
Date published: 2022-02-13
Rated 5 out of 5 by from SIMPLE AND EASY! Every year I use TurboTax FREE version and get my maximum refund and never have any issues. Simple straightforward UI and the Help feature sidebar is SO USEFUL! I never had the displeasure of doing taxes before turbotax, now its over and done in 20 minutes and I go about my day. THANKS TURBOTAX!
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is good it was very good and easy will do this again next year
Date published: 2022-02-13
Rated 3 out of 5 by from Expensive Charges are very high for state and federal refunds.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is awesome Quick and easy and affordable…been using it for years
Date published: 2022-02-13
Rated 1 out of 5 by from Not free Charged me $117 wouldn’t let me file without upgrading
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13720
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy . very helpful. I trust TurboTax. Always had good experiences.Easy and accurate.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is amazing She had great communication helped me through all the process
Date published: 2022-02-13
Rated 5 out of 5 by from Great service They were very complete . Very pleased with the format, will use again and again
Date published: 2022-02-13
Rated 1 out of 5 by from What a horrific website mess!! Usually my taxes are filed quick and easy with little to no confusion, but this year was not that year. The website kept asking me about my 2019 information, asked me to fill in some 2020 information, asked about 2019 and 2021 information on the same page. I was suggested certain tax deductions, then received a higher risk rating because I took their recommendations, I wasn't able to include tax deductions I've used for many years in the past for my self-employment. Turbo Tax then asked me to review some tax info I've never heard of or knew what to enter because there was no information available to help with it; I imagine that occurred because the website was confusing information between 2019 and 2020. It was incredibly confusing and I do not have much confidence in this year's tax return. I feel more confident that my return will be flagged, than not, because of something not aligning with their records.
Date published: 2022-02-13
Rated 4 out of 5 by from Tubotax makes it easy Fairly quick and easy which I do appreciate thank you
Date published: 2022-02-13
Rated 5 out of 5 by from SIMPLE AND EASY! Every year I use TurboTax FREE version and get my maximum refund and never have any issues. Simple straightforward UI and the Help feature sidebar is SO USEFUL! I never had the displeasure of doing taxes before turbotax, now its over and done in 20 minutes and I go about my day. THANKS TURBOTAX!
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is good it was very good and easy will do this again next year
Date published: 2022-02-13
Rated 3 out of 5 by from Expensive Charges are very high for state and federal refunds.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo tax is awesome Quick and easy and affordable…been using it for years
Date published: 2022-02-13
Rated 1 out of 5 by from Not free Charged me $117 wouldn’t let me file without upgrading
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13720