TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Easy to pay more than you get back. I was charged more ($89) than I received ($65) because they couldn’t get my product off of “self employed” and was told they couldn’t credit my account or discount it.
Date published: 2023-02-15
Rated 5 out of 5 by from This is great I was having a bit of trouble and an expert name Lane was just incredible and used his expertise to walk me through what seemed to be complex, and now I will know for next time. thank you.
Date published: 2023-02-15
Rated 5 out of 5 by from Easy Great and easy to use. Have used Turbotax every year for 7+ years.
Date published: 2023-02-15
Rated 5 out of 5 by from One area for improvement Add more guidance text and system checks while entering retirement plan(401, Roth etc.) infos. eg. if the same dollar amount is entered in more than one field in subsequent questions, the system should display a warning with guidance text.
Date published: 2023-02-15
Rated 5 out of 5 by from AMazing and fast This is always how I do my taxes is fast and amazing,
Date published: 2023-02-15
Rated 5 out of 5 by from Awsome To the point very helpful made it nice and easy showed me things I didn't know explained thurally
Date published: 2023-02-15
Rated 5 out of 5 by from Title I had enjoy using this app so far/ I get to detect all the lies that the taxes prepare told me..
Date published: 2023-02-15
Rated 5 out of 5 by from very good first experience doing my own taxes. very good first-time experience doing my own taxes I loved it and will be doing them on my own on TurboTax again the next year!
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax is Great and Easy to use. Ease of use. Ability to carry over previous year data. If problems chat is immediate and share screen to help work through issues is seamless!
Date published: 2023-02-15
Rated 3 out of 5 by from Simple to use with lots of upsales! I have used turbotax for many years now and I enjoy it because of its simplicity. It is easy to add all of the relevant income and deductions to ensure I file my taxes correctly. I have noticed each year they have a new partner or sponsor and continually attempt to upsell add-on's or additional services ($39* for a Will is new this year). I will continue to use turbotax to do my taxes because it is very straight forward and I am familiar with their process, however, I came here to do my taxes and do not need to purchase additional services that are not related to tax preparation.
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13717
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Easy to pay more than you get back. I was charged more ($89) than I received ($65) because they couldn’t get my product off of “self employed” and was told they couldn’t credit my account or discount it.
Date published: 2023-02-15
Rated 5 out of 5 by from This is great I was having a bit of trouble and an expert name Lane was just incredible and used his expertise to walk me through what seemed to be complex, and now I will know for next time. thank you.
Date published: 2023-02-15
Rated 5 out of 5 by from Easy Great and easy to use. Have used Turbotax every year for 7+ years.
Date published: 2023-02-15
Rated 5 out of 5 by from One area for improvement Add more guidance text and system checks while entering retirement plan(401, Roth etc.) infos. eg. if the same dollar amount is entered in more than one field in subsequent questions, the system should display a warning with guidance text.
Date published: 2023-02-15
Rated 5 out of 5 by from AMazing and fast This is always how I do my taxes is fast and amazing,
Date published: 2023-02-15
Rated 5 out of 5 by from Awsome To the point very helpful made it nice and easy showed me things I didn't know explained thurally
Date published: 2023-02-15
Rated 5 out of 5 by from Title I had enjoy using this app so far/ I get to detect all the lies that the taxes prepare told me..
Date published: 2023-02-15
Rated 5 out of 5 by from very good first experience doing my own taxes. very good first-time experience doing my own taxes I loved it and will be doing them on my own on TurboTax again the next year!
Date published: 2023-02-15
Rated 5 out of 5 by from Turbo Tax is Great and Easy to use. Ease of use. Ability to carry over previous year data. If problems chat is immediate and share screen to help work through issues is seamless!
Date published: 2023-02-15
Rated 3 out of 5 by from Simple to use with lots of upsales! I have used turbotax for many years now and I enjoy it because of its simplicity. It is easy to add all of the relevant income and deductions to ensure I file my taxes correctly. I have noticed each year they have a new partner or sponsor and continually attempt to upsell add-on's or additional services ($39* for a Will is new this year). I will continue to use turbotax to do my taxes because it is very straight forward and I am familiar with their process, however, I came here to do my taxes and do not need to purchase additional services that are not related to tax preparation.
Date published: 2023-02-15
All TurboTax® Offerings Reviews - Page 13717