TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from turbo tax is great quick and easy and with my busy schedule allowed me to file in the comfort of my own home
Date published: 2023-02-14
Rated 1 out of 5 by from Overpriced Truly insane that simply having another form other than a W2 (such as for health insurance), you are forced into paying to file. And my refund wasn't large enough to offset the cost. I have used TurboTax for years now for the pure convenience of having my information already stored, but next year will be looking elsewhere.
Date published: 2023-02-14
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is dependable every year! We'll never use another service
Date published: 2023-02-14
Rated 2 out of 5 by from Overpriced and full of fluff The only reason I had to use Turbo Tax was because I worked in more than 4 localities this year and the free service I've always used in the past couldn't handle that. Turbo Tax involves way to much clicking of "continue" to get to the next set of fields to fill in. Just give me all the fields that need filled in and check boxes for yes or no questions and don't make me scroll through 50 pages of questions. And heaven forbid you have investments like a normal person, because now you need to pay them even more money to make you scroll through 50 more pages of yes and no questions that are mostly irrelevant.
Date published: 2023-02-14
Rated 5 out of 5 by from yes turbo tax is awesome ! This was so much easier than before! The live help I purchased was excellent too !
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax was fast, easy, and so much cheaper!! Thank you very much for making this simple and fast and weigh less expensive than H&R Block and I did seek help from one of your tax experts and she was amazing. We were on the phone not even five minutes and she quickly helped me and I really appreciated that help. Thank you very much. I will be using you in the future for sure!!
Date published: 2023-02-14
Rated 3 out of 5 by from i like the ease of turbo tax but the fees i9n one section it stated that my fees were one price but when i checked out it was alot more. probably going somewhere else next time. this is the second time this has happened to me. last time i was charged a small business fee and the small business was sold 5 years ago.
Date published: 2023-02-14
Rated 5 out of 5 by from The best ever The people there are just so nice and are very helpful
Date published: 2023-02-14
Rated 3 out of 5 by from To many fees Turbo Tax used to be less costly and a better tool to use for the basic standard deduction. Its becoming more expensive with the 39.00 dollar processing fee just to take their fees out from the federal return. Its almost the same as going to H&R Block and handing them your returns in hand.
Date published: 2023-02-14
Rated 5 out of 5 by from Excellent Free Edition for our 17 year old daughte This process was super easy and affordable for my daughter with a simple return.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13714
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great quick and easy and with my busy schedule allowed me to file in the comfort of my own home
Date published: 2023-02-14
Rated 1 out of 5 by from Overpriced Truly insane that simply having another form other than a W2 (such as for health insurance), you are forced into paying to file. And my refund wasn't large enough to offset the cost. I have used TurboTax for years now for the pure convenience of having my information already stored, but next year will be looking elsewhere.
Date published: 2023-02-14
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is dependable every year! We'll never use another service
Date published: 2023-02-14
Rated 2 out of 5 by from Overpriced and full of fluff The only reason I had to use Turbo Tax was because I worked in more than 4 localities this year and the free service I've always used in the past couldn't handle that. Turbo Tax involves way to much clicking of "continue" to get to the next set of fields to fill in. Just give me all the fields that need filled in and check boxes for yes or no questions and don't make me scroll through 50 pages of questions. And heaven forbid you have investments like a normal person, because now you need to pay them even more money to make you scroll through 50 more pages of yes and no questions that are mostly irrelevant.
Date published: 2023-02-14
Rated 5 out of 5 by from yes turbo tax is awesome ! This was so much easier than before! The live help I purchased was excellent too !
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax was fast, easy, and so much cheaper!! Thank you very much for making this simple and fast and weigh less expensive than H&R Block and I did seek help from one of your tax experts and she was amazing. We were on the phone not even five minutes and she quickly helped me and I really appreciated that help. Thank you very much. I will be using you in the future for sure!!
Date published: 2023-02-14
Rated 3 out of 5 by from i like the ease of turbo tax but the fees i9n one section it stated that my fees were one price but when i checked out it was alot more. probably going somewhere else next time. this is the second time this has happened to me. last time i was charged a small business fee and the small business was sold 5 years ago.
Date published: 2023-02-14
Rated 5 out of 5 by from The best ever The people there are just so nice and are very helpful
Date published: 2023-02-14
Rated 3 out of 5 by from To many fees Turbo Tax used to be less costly and a better tool to use for the basic standard deduction. Its becoming more expensive with the 39.00 dollar processing fee just to take their fees out from the federal return. Its almost the same as going to H&R Block and handing them your returns in hand.
Date published: 2023-02-14
Rated 5 out of 5 by from Excellent Free Edition for our 17 year old daughte This process was super easy and affordable for my daughter with a simple return.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13714