TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax works great for retired income I have been using Turbo Tax to file for my parents for the last 6 years. It is very straight forward and simple. This year it was $0.00 since they do not need any extra bells and whistles. That was a wonderful surprise. Thank you Turbo Tax.
Date published: 2021-02-20
Rated 5 out of 5 by from Kristen was AMAZING! I called on 2/15/21 the agent wouldn’t stay till I filed, she was very short. Latesha was great too but after I first exiled my return was rejecting till 2/20/21...Kristen w/patience & help showed me how to correct the error. I’d recommend y’all any day of the year!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Rocks! Love the accuracy and easy way to file, the best! I wouldn’t use any other tool :)
Date published: 2021-02-20
Rated 5 out of 5 by from I love Turbo Tax!!! I have been using Turbo Tax for 6 years now and love that I can retrieve my in formation whenever I need it. It is safe and secure and I get my refund in record time. I never question my refund status and they update me all the way through the process.
Date published: 2021-02-20
Rated 3 out of 5 by from NOT Free Marketed as free, if you have any investment income it costs $70. Additional $50 fee for "saving you time" for auto-filling the state tax section which I never opted in to. Then if you want to pay for it from your refund there is an additional $40 "processing fee". Wouldn't use again.
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and Easy I have been TurboTax for years. It lets you choose how you want to do your return. It askes all the right questions. Very easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by from Taxes made simple! Very informative, always gives resources or explanations that make sense. Easy to navigate. I like that I can start my taxes, save and come back later if I need more information or am waiting for documents.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax does it well again Turbo Tax is so convenient and year to year information is helpful. Thanks for the ease of use and annual partnership.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Quick and easy to navigate. TurboTax makes it fun and simple
Date published: 2021-02-20
Rated 1 out of 5 by from Glitch that makes E-Filing Impossible!!! There is a glitch in the system telling me there's an error in the form for self income (I don't have any self income), and it refuses to let me efile because of this. I would have switched to a different program, but this happened after I had paid for tax prep/state tax filing. Now I am stuck filing a paper form and waiting forever for my return. Next year, I am using a different ptogram!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13706
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax works great for retired income I have been using Turbo Tax to file for my parents for the last 6 years. It is very straight forward and simple. This year it was $0.00 since they do not need any extra bells and whistles. That was a wonderful surprise. Thank you Turbo Tax.
Date published: 2021-02-20
Rated 5 out of 5 by from Kristen was AMAZING! I called on 2/15/21 the agent wouldn’t stay till I filed, she was very short. Latesha was great too but after I first exiled my return was rejecting till 2/20/21...Kristen w/patience & help showed me how to correct the error. I’d recommend y’all any day of the year!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Rocks! Love the accuracy and easy way to file, the best! I wouldn’t use any other tool :)
Date published: 2021-02-20
Rated 5 out of 5 by from I love Turbo Tax!!! I have been using Turbo Tax for 6 years now and love that I can retrieve my in formation whenever I need it. It is safe and secure and I get my refund in record time. I never question my refund status and they update me all the way through the process.
Date published: 2021-02-20
Rated 3 out of 5 by from NOT Free Marketed as free, if you have any investment income it costs $70. Additional $50 fee for "saving you time" for auto-filling the state tax section which I never opted in to. Then if you want to pay for it from your refund there is an additional $40 "processing fee". Wouldn't use again.
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and Easy I have been TurboTax for years. It lets you choose how you want to do your return. It askes all the right questions. Very easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by from Taxes made simple! Very informative, always gives resources or explanations that make sense. Easy to navigate. I like that I can start my taxes, save and come back later if I need more information or am waiting for documents.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax does it well again Turbo Tax is so convenient and year to year information is helpful. Thanks for the ease of use and annual partnership.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Quick and easy to navigate. TurboTax makes it fun and simple
Date published: 2021-02-20
Rated 1 out of 5 by from Glitch that makes E-Filing Impossible!!! There is a glitch in the system telling me there's an error in the form for self income (I don't have any self income), and it refuses to let me efile because of this. I would have switched to a different program, but this happened after I had paid for tax prep/state tax filing. Now I am stuck filing a paper form and waiting forever for my return. Next year, I am using a different ptogram!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 13706