TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from love it my first time filing and i am feeling really good about my work
Date published: 2022-02-12
Rated 5 out of 5 by from Quick and Easy Didn't know how to file taxes. Made it easy and explained everything.
Date published: 2022-02-12
Rated 5 out of 5 by from Easiest ever!!! Always the best way to go when it comes to getting taxes done right!
Date published: 2022-02-12
Rated 5 out of 5 by from easy tax filer it was easy to file my taxes and have my questions answered
Date published: 2022-02-12
Rated 5 out of 5 by from Anyone can use Turbo Tax Online! The process was easy. I recommend Turbo Tax to everyone. You don't need to understand everything about taxes to use this product.
Date published: 2022-02-12
Rated 2 out of 5 by from Tries to Up Sell you every step of the way I've used Turbo Tax for years, and this year was terrible. In the past, I had positive experiences with it, which is why is has been my go to in tax time. This year they have up sell pages every step of the way, it is difficult to back track or navigate to previous steps without redoing the whole section, and they charge an additional 39$ to pay with your refund. I will not be using this for my taxes next year. Too many ads and up-selling trickery.
Date published: 2022-02-12
Rated 5 out of 5 by from very easy to folow very easy to follow and do my taxes for the first time
Date published: 2022-02-12
Rated 4 out of 5 by from TurboTax is good, I’d give it 5 stars except… I’ve only got one beef with TurboTax. My taxes were initially rejected because we didn’t include a 1095A form regarding our premium tax credit for marketplace insurance. It should’ve been obvious to TT since I got laid off in 2021 and drew unemployment. I feel like TT should’ve prompted me to include this form in our taxes, but they did not, so our taxes were initially rejected. When I went back in, it was difficult to figure out what to do to correct this. I had to search for it and more or less guide myself through that process.
Date published: 2022-02-12
Rated 3 out of 5 by from Turbo Tax Keeps Costing More I really wish someone at Turbotax would reduce the price. Paying $20 to file a state return is outrageous. Including the fee within the cost for the program would be more reasonable.
Date published: 2022-02-12
Rated 4 out of 5 by from A bit on the expensive side it is starting to be more feasible to go to a tax preparer and have them do the tax return for me, there is no added benefit to doing my taxes with Intuit Turbotax
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13703
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love it my first time filing and i am feeling really good about my work
Date published: 2022-02-12
Rated 5 out of 5 by from Quick and Easy Didn't know how to file taxes. Made it easy and explained everything.
Date published: 2022-02-12
Rated 5 out of 5 by from Easiest ever!!! Always the best way to go when it comes to getting taxes done right!
Date published: 2022-02-12
Rated 5 out of 5 by from easy tax filer it was easy to file my taxes and have my questions answered
Date published: 2022-02-12
Rated 5 out of 5 by from Anyone can use Turbo Tax Online! The process was easy. I recommend Turbo Tax to everyone. You don't need to understand everything about taxes to use this product.
Date published: 2022-02-12
Rated 2 out of 5 by from Tries to Up Sell you every step of the way I've used Turbo Tax for years, and this year was terrible. In the past, I had positive experiences with it, which is why is has been my go to in tax time. This year they have up sell pages every step of the way, it is difficult to back track or navigate to previous steps without redoing the whole section, and they charge an additional 39$ to pay with your refund. I will not be using this for my taxes next year. Too many ads and up-selling trickery.
Date published: 2022-02-12
Rated 5 out of 5 by from very easy to folow very easy to follow and do my taxes for the first time
Date published: 2022-02-12
Rated 4 out of 5 by from TurboTax is good, I’d give it 5 stars except… I’ve only got one beef with TurboTax. My taxes were initially rejected because we didn’t include a 1095A form regarding our premium tax credit for marketplace insurance. It should’ve been obvious to TT since I got laid off in 2021 and drew unemployment. I feel like TT should’ve prompted me to include this form in our taxes, but they did not, so our taxes were initially rejected. When I went back in, it was difficult to figure out what to do to correct this. I had to search for it and more or less guide myself through that process.
Date published: 2022-02-12
Rated 3 out of 5 by from Turbo Tax Keeps Costing More I really wish someone at Turbotax would reduce the price. Paying $20 to file a state return is outrageous. Including the fee within the cost for the program would be more reasonable.
Date published: 2022-02-12
Rated 4 out of 5 by from A bit on the expensive side it is starting to be more feasible to go to a tax preparer and have them do the tax return for me, there is no added benefit to doing my taxes with Intuit Turbotax
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 13703