TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to Use! Turbo Tax user experience design enables me to understand complicated tax details and helps me file my taxes without any anxiety.
Date published: 2021-05-15
Rated 5 out of 5 by from Mostly excellent I feel like I've been using TurboTax for a few decades. At least since 2007. Every year I get something back from either fed or state, oftentimes a refund I wasn't expecting, sometimes a bill. But since I use QuickBooks self employed, TT is practically free at this point.
Date published: 2021-05-15
Rated 4 out of 5 by from form view is better integrated now being able to switch between form and wizard view the new way is WAY BETTER
Date published: 2021-05-15
Rated 3 out of 5 by from the free file is a joke had to pay there was no way to file for free. They have you put all your info in then charge $110 to file. Better off buying the software at the store, it is cheaper
Date published: 2021-05-15
Rated 4 out of 5 by from It's okay. Meh. Missed my bank account info when paying, kinda weird. Payment of $60 for Turbotax didn't automatically populate my information from Chrome, maybe that's okay.
Date published: 2021-05-15
Rated 1 out of 5 by from cannot import stock sales from broker It could not import my stock sales because they were too many, above 2000. I had to do it by hand....... How do you expect me to use Turbotax next year??????
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tx positive review The step by step guided process is very easy to use.
Date published: 2021-05-15
Rated 4 out of 5 by from Great tax software User friendly. Only issue is the depreciation for residential investment properties which did offer an option for an accelerated depreciation option that comes with Turbotax purchased from a store.
Date published: 2021-05-15
Rated 2 out of 5 by from Absurdly hard to run on Mac, grateful for Twitter After years of running TT without problems--and being rather pleased with it vis-a-vis clergy tax idiosyncrasies, this year I spent untold hours trying to get the download version to stay stable enough to work on on my MacBook Pro. After it freezing, vanishing, and then being completely unable to open, time and again, I finally tweeted TurboTax support AND MacBook support, and finally figured out I'd need to create a new admin-level user profile and then run the program from there. What a hassle. Intuit is not a start-up brand, and a skeptic would wonder whether there's a de facto attempt to make it less easy NOT to use the online platform instead.
Date published: 2021-05-15
Rated 5 out of 5 by from Go-to for many year! I've been using Turbo Tax for many years. It's always fast and easy and I love that my info transfers year to year!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1371
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use! Turbo Tax user experience design enables me to understand complicated tax details and helps me file my taxes without any anxiety.
Date published: 2021-05-15
Rated 5 out of 5 by from Mostly excellent I feel like I've been using TurboTax for a few decades. At least since 2007. Every year I get something back from either fed or state, oftentimes a refund I wasn't expecting, sometimes a bill. But since I use QuickBooks self employed, TT is practically free at this point.
Date published: 2021-05-15
Rated 4 out of 5 by from form view is better integrated now being able to switch between form and wizard view the new way is WAY BETTER
Date published: 2021-05-15
Rated 3 out of 5 by from the free file is a joke had to pay there was no way to file for free. They have you put all your info in then charge $110 to file. Better off buying the software at the store, it is cheaper
Date published: 2021-05-15
Rated 4 out of 5 by from It's okay. Meh. Missed my bank account info when paying, kinda weird. Payment of $60 for Turbotax didn't automatically populate my information from Chrome, maybe that's okay.
Date published: 2021-05-15
Rated 1 out of 5 by from cannot import stock sales from broker It could not import my stock sales because they were too many, above 2000. I had to do it by hand....... How do you expect me to use Turbotax next year??????
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tx positive review The step by step guided process is very easy to use.
Date published: 2021-05-15
Rated 4 out of 5 by from Great tax software User friendly. Only issue is the depreciation for residential investment properties which did offer an option for an accelerated depreciation option that comes with Turbotax purchased from a store.
Date published: 2021-05-15
Rated 2 out of 5 by from Absurdly hard to run on Mac, grateful for Twitter After years of running TT without problems--and being rather pleased with it vis-a-vis clergy tax idiosyncrasies, this year I spent untold hours trying to get the download version to stay stable enough to work on on my MacBook Pro. After it freezing, vanishing, and then being completely unable to open, time and again, I finally tweeted TurboTax support AND MacBook support, and finally figured out I'd need to create a new admin-level user profile and then run the program from there. What a hassle. Intuit is not a start-up brand, and a skeptic would wonder whether there's a de facto attempt to make it less easy NOT to use the online platform instead.
Date published: 2021-05-15
Rated 5 out of 5 by from Go-to for many year! I've been using Turbo Tax for many years. It's always fast and easy and I love that my info transfers year to year!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1371