TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Kade21 from
Love TurboTax
Fast and easy to use. They catch your mistakes and help answer all of your tax questions!
Date published: 2022-02-13
Rated 5 out of 5 by
elijah75 from
awesome
was good had no trouble was easy will use again will tell others
Date published: 2022-02-13
Rated 5 out of 5 by
Sidou123 from
Turbotax is awesome
Very easy to use! User-friendly, steps are very well explained.
Date published: 2022-02-13
Rated 5 out of 5 by
Mytendo64 from
TurboTax is fast and Easy
they help me get back the most i have is some time
Date published: 2022-02-13
Rated 5 out of 5 by
KC S from
Easy to Use
I have used Turbo Tax for years and years. It is easy to use and helpful if any questions.
Date published: 2022-02-13
Rated 2 out of 5 by
jebunn from
Terrible customer service experience
I was in the process of filing my return last night and had already paid for Turbo Tax through PayPal. When I clicked File Now, it said that there was a few little issues with my New York State return and it took me to the page about the error for form IT-225, section B Part 2. I couldn't figure out what to do to fix it so I contacted customer service and spoke to an agent over the phone. This was over 30 minutes of her not being helpful and not having any idea what was going on. She couldn't even figure out how to share my screen at first. She was not at all knowledgeable about the issue and insisted on continuing to "look up things" instead of putting me in contact with someone who could help. It was extremely frustrating to have my time wasted. I ended up having to solve the issue myself after lots of research and reading over NY state forms.
Date published: 2022-02-13
Rated 5 out of 5 by
Uvie from
Turbo Tax is great
Quick and easy to use was able to complete my returns in less than an hour
Date published: 2022-02-13
Rated 5 out of 5 by
Enragedmonk from
Very happy
Fast and to the point! Easy to follow instructions
Date published: 2022-02-13
Rated 5 out of 5 by
Tup hance from
Turbo tax is the best place to get your taxes done
She was very helpful all the way through doing my taxes
Date published: 2022-02-13
Rated 5 out of 5 by
Tadams99922 from
Awesome
Made it as simple as 123. Thank you turbo tax. Great
All TurboTax® Offerings Reviews - Page 13697
Date published: 2022-02-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Kade21 from
Love TurboTax
Fast and easy to use. They catch your mistakes and help answer all of your tax questions!
Date published: 2022-02-13
Rated 5 out of 5 by
elijah75 from
awesome
was good had no trouble was easy will use again will tell others
Date published: 2022-02-13
Rated 5 out of 5 by
Sidou123 from
Turbotax is awesome
Very easy to use! User-friendly, steps are very well explained.
Date published: 2022-02-13
Rated 5 out of 5 by
Mytendo64 from
TurboTax is fast and Easy
they help me get back the most i have is some time
Date published: 2022-02-13
Rated 5 out of 5 by
KC S from
Easy to Use
I have used Turbo Tax for years and years. It is easy to use and helpful if any questions.
Date published: 2022-02-13
Rated 2 out of 5 by
jebunn from
Terrible customer service experience
I was in the process of filing my return last night and had already paid for Turbo Tax through PayPal. When I clicked File Now, it said that there was a few little issues with my New York State return and it took me to the page about the error for form IT-225, section B Part 2. I couldn't figure out what to do to fix it so I contacted customer service and spoke to an agent over the phone. This was over 30 minutes of her not being helpful and not having any idea what was going on. She couldn't even figure out how to share my screen at first. She was not at all knowledgeable about the issue and insisted on continuing to "look up things" instead of putting me in contact with someone who could help. It was extremely frustrating to have my time wasted. I ended up having to solve the issue myself after lots of research and reading over NY state forms.
Date published: 2022-02-13
Rated 5 out of 5 by
Uvie from
Turbo Tax is great
Quick and easy to use was able to complete my returns in less than an hour
Date published: 2022-02-13
Rated 5 out of 5 by
Enragedmonk from
Very happy
Fast and to the point! Easy to follow instructions
Date published: 2022-02-13
Rated 5 out of 5 by
Tup hance from
Turbo tax is the best place to get your taxes done
She was very helpful all the way through doing my taxes
Date published: 2022-02-13
Rated 5 out of 5 by
Tadams99922 from
Awesome
Made it as simple as 123. Thank you turbo tax. Great
All TurboTax® Offerings Reviews - Page 13697
Date published: 2022-02-13