TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Amazing I've been using turbotax for the past 5 years now and they have never failed me !
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax review Easy product to use. Self help tools are good. Option to talk to someone is wonderful although I didn't use that this year. I did use that in previous years.
Date published: 2022-02-13
Rated 2 out of 5 by from Spent more than half of my expected return to file The website itself worked and I was able to file in a timely manner. It wasn't difficult or anything like that, I just feel like they're charging too much. Gotta make that money though.
Date published: 2022-02-13
Rated 5 out of 5 by from very user friendly I have used Turbo Tax for years and have always had a positive experience.
Date published: 2022-02-13
Rated 4 out of 5 by from Turbo Very simple to use and was able to get everything filed and taken care of in a short amount of time.
Date published: 2022-02-13
Rated 2 out of 5 by from Sucks but it's free Had to redo my return several times because it wouldn't let me file for free. Spent over 7 hours doing my return when it could have taken a half-hour.
Date published: 2022-02-13
Rated 5 out of 5 by from Genuinely the best option Very easy to use, like stupid easy. It gives you every prompt needed to figure out things I didn't know. It's completely free as long as you do it by yourself, which isn't hard. Overall, I'm super satisfied
Date published: 2022-02-13
Rated 3 out of 5 by from Incredibly Tired of Ads I've been using TurboTax for 7 years and every year they shove more of their own offers into my face while I'm trying to file my taxes. Normally I just avoid it (I get it, you need revenue to offer this service) but this year really frustrated me when I got to the final step of choosing how I wanted my refund delivered to me, and Standard Delivery through Direct Deposit was the LAST option and I had to actively look for it through all of their other options, especially since it was on a separate page from the first, "set up a credit" option. I had to click 'see more options' before STANDARD was available. I like this service, I'll likely use it again, but for a service that proclaims itself to be user-friendly, it really made choosing my normal options a hassle and I don't appreciate that.
Date published: 2022-02-13
Rated 1 out of 5 by from I did not want turbo tax delux and its overpriced I did not receive assistance from a tax expert or need one.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is AWSOME Everything went pretty smooth until the very end, when I needed help. But your person that came to help me knew exactly what she was doing and got me all fixed before I could get my second sip of coffee
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13696
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing I've been using turbotax for the past 5 years now and they have never failed me !
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax review Easy product to use. Self help tools are good. Option to talk to someone is wonderful although I didn't use that this year. I did use that in previous years.
Date published: 2022-02-13
Rated 2 out of 5 by from Spent more than half of my expected return to file The website itself worked and I was able to file in a timely manner. It wasn't difficult or anything like that, I just feel like they're charging too much. Gotta make that money though.
Date published: 2022-02-13
Rated 5 out of 5 by from very user friendly I have used Turbo Tax for years and have always had a positive experience.
Date published: 2022-02-13
Rated 4 out of 5 by from Turbo Very simple to use and was able to get everything filed and taken care of in a short amount of time.
Date published: 2022-02-13
Rated 2 out of 5 by from Sucks but it's free Had to redo my return several times because it wouldn't let me file for free. Spent over 7 hours doing my return when it could have taken a half-hour.
Date published: 2022-02-13
Rated 5 out of 5 by from Genuinely the best option Very easy to use, like stupid easy. It gives you every prompt needed to figure out things I didn't know. It's completely free as long as you do it by yourself, which isn't hard. Overall, I'm super satisfied
Date published: 2022-02-13
Rated 3 out of 5 by from Incredibly Tired of Ads I've been using TurboTax for 7 years and every year they shove more of their own offers into my face while I'm trying to file my taxes. Normally I just avoid it (I get it, you need revenue to offer this service) but this year really frustrated me when I got to the final step of choosing how I wanted my refund delivered to me, and Standard Delivery through Direct Deposit was the LAST option and I had to actively look for it through all of their other options, especially since it was on a separate page from the first, "set up a credit" option. I had to click 'see more options' before STANDARD was available. I like this service, I'll likely use it again, but for a service that proclaims itself to be user-friendly, it really made choosing my normal options a hassle and I don't appreciate that.
Date published: 2022-02-13
Rated 1 out of 5 by from I did not want turbo tax delux and its overpriced I did not receive assistance from a tax expert or need one.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is AWSOME Everything went pretty smooth until the very end, when I needed help. But your person that came to help me knew exactly what she was doing and got me all fixed before I could get my second sip of coffee
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13696