TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax is Easy to Use! Turbo Tax is so easy! I tried one of the free programs this year at first and thought it was hard to follow and Turbo Tax has a lot of More Info buttons which is very helpful. I have use them for several years now.
Date published: 2021-02-21
Rated 2 out of 5 by from Turbo tax is not what it used to be to many bugs in my estimation, my previous uses were on an windows version, this yr I used a Mac and it was not suited for Mac operating system
Date published: 2021-02-21
Rated 5 out of 5 by from Best out there I have had no issues over the past 10 years using turbo tax
Date published: 2021-02-21
Rated 2 out of 5 by from Disappointed this year! I have had great success with Turbo Tax in the past but this year was very disappointing The software had a glitch which messed up my state return (specifically school taxes) and the only way I could fix it was by filing an extension and paying those taxes out of pocket. There was no way to go back and fix the issue unless I wanted to pay a ridiculous amount to upgrade to MAX. Shame on your company for not allowing simple fixes to a very basic return.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Very easy and cost less than and using a Tax Accountant
Date published: 2021-02-21
Rated 5 out of 5 by from Easy It was easy. Ill do it again thanks for all of your help turbo tax.
Date published: 2021-02-21
Rated 1 out of 5 by from Struggle Filling my taxes this year was an absolute struggle! I worked in two diffrenet states and filled in both, but at the end when I wanted to e-file Turbot Tax stated that the transmission didn't go through as I wasn't entitled to more then one form set. I has to start and redo my taxes three times before this error was corrected, I contacted Turbo Tax multiple times and never received a response. Over all I am glad that I was able to finally fille, but would appreciate a higher quality website to do so.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax was great once I got into it. This is the first time I did my taxes through TurboTax and it kept telling me I already had an account.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy! It was easy, and I was able to work on it when I was free and save where I left off. Super easy and convenient.
Date published: 2021-02-21
Rated 5 out of 5 by from Love this tool I had an issue with importing tax documents and the support person stayed with me step by step and the HELP WAS GREAT
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13694
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is Easy to Use! Turbo Tax is so easy! I tried one of the free programs this year at first and thought it was hard to follow and Turbo Tax has a lot of More Info buttons which is very helpful. I have use them for several years now.
Date published: 2021-02-21
Rated 2 out of 5 by from Turbo tax is not what it used to be to many bugs in my estimation, my previous uses were on an windows version, this yr I used a Mac and it was not suited for Mac operating system
Date published: 2021-02-21
Rated 5 out of 5 by from Best out there I have had no issues over the past 10 years using turbo tax
Date published: 2021-02-21
Rated 2 out of 5 by from Disappointed this year! I have had great success with Turbo Tax in the past but this year was very disappointing The software had a glitch which messed up my state return (specifically school taxes) and the only way I could fix it was by filing an extension and paying those taxes out of pocket. There was no way to go back and fix the issue unless I wanted to pay a ridiculous amount to upgrade to MAX. Shame on your company for not allowing simple fixes to a very basic return.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Very easy and cost less than and using a Tax Accountant
Date published: 2021-02-21
Rated 5 out of 5 by from Easy It was easy. Ill do it again thanks for all of your help turbo tax.
Date published: 2021-02-21
Rated 1 out of 5 by from Struggle Filling my taxes this year was an absolute struggle! I worked in two diffrenet states and filled in both, but at the end when I wanted to e-file Turbot Tax stated that the transmission didn't go through as I wasn't entitled to more then one form set. I has to start and redo my taxes three times before this error was corrected, I contacted Turbo Tax multiple times and never received a response. Over all I am glad that I was able to finally fille, but would appreciate a higher quality website to do so.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax was great once I got into it. This is the first time I did my taxes through TurboTax and it kept telling me I already had an account.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy! It was easy, and I was able to work on it when I was free and save where I left off. Super easy and convenient.
Date published: 2021-02-21
Rated 5 out of 5 by from Love this tool I had an issue with importing tax documents and the support person stayed with me step by step and the HELP WAS GREAT
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13694