TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very quick and painless! We have used it previously, and they were able to pull information forward which made it a very smooth process this year.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax works with you in every life aspect. its for people that don't have time to wait and sit at a tax office
Date published: 2023-02-01
Rated 4 out of 5 by from Tubrotax is a great tool but not perfect Had a so/so experience. Turbotax prefilled all my info but didn't put in my NYC taxes which made me owe 3k. Had to get an expert review and she was amazing! so the services are great but the program is a little shaket
Date published: 2023-02-01
Rated 1 out of 5 by from expensive The expense is crazy, if your have clients filing and obtaining extra help then why would you charge to pay with refund. You would assume there would be a package deal. But instead we are paying for 3 things separately. Crazy how they take advantage. Yes I could have filed with someone else however, I'd like to keep all my documents with Turbotax since I've been using them for the last 7yrs. It just continues to get more expensive.
Date published: 2023-02-01
Rated 2 out of 5 by from Hidden fees disappointing. I always like how easy it is to file with turbo tax, the step by step instructions, and the helpful info in the links. My complaint is that the constantly want you to upgrade product or force you to upgrade depending on tax situation. THEN at the very end they tell you there is an additional fee for state and an additional fee for filing. This should all be listed and consented to BEFORE it is time to file. It is so maddening and just so dishonest and slimy.
Date published: 2023-02-01
Rated 5 out of 5 by from Been a fan of TurboTax for years I've been using TT for decades at this point. My kids now use it. Love the ease of use and directed path and always feel secure in the process.
Date published: 2023-02-01
Rated 5 out of 5 by from Good Service Easy to use, The descriptions of every option are helpful. I did have to enter my Rental Property details twice, because after I updated the first rental house, I was asked if I had another to enter, so I say yes, and rather than let me select the address previously used, it asked me for that information again. then when I went back to the income page it showed the same property twice, so I had to delete it. So things can still improve on that note, but everything went well.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax Excellent I've had great experiences with Turbo Tax for the past 10 years.
Date published: 2023-02-01
Rated 5 out of 5 by from Very helpful and efficient I have been using TurboTax for the past 4 years. As an accounting major in college, I found all of their explanations very clear and helpful. It is great to have a tool for people to use in order to make filing taxes less of a hassle and to save money!
Date published: 2023-02-01
Rated 5 out of 5 by from turbo tax is awesome! I love how I can do my taxes for free and can do it on my own time !
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 13688
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very quick and painless! We have used it previously, and they were able to pull information forward which made it a very smooth process this year.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax works with you in every life aspect. its for people that don't have time to wait and sit at a tax office
Date published: 2023-02-01
Rated 4 out of 5 by from Tubrotax is a great tool but not perfect Had a so/so experience. Turbotax prefilled all my info but didn't put in my NYC taxes which made me owe 3k. Had to get an expert review and she was amazing! so the services are great but the program is a little shaket
Date published: 2023-02-01
Rated 1 out of 5 by from expensive The expense is crazy, if your have clients filing and obtaining extra help then why would you charge to pay with refund. You would assume there would be a package deal. But instead we are paying for 3 things separately. Crazy how they take advantage. Yes I could have filed with someone else however, I'd like to keep all my documents with Turbotax since I've been using them for the last 7yrs. It just continues to get more expensive.
Date published: 2023-02-01
Rated 2 out of 5 by from Hidden fees disappointing. I always like how easy it is to file with turbo tax, the step by step instructions, and the helpful info in the links. My complaint is that the constantly want you to upgrade product or force you to upgrade depending on tax situation. THEN at the very end they tell you there is an additional fee for state and an additional fee for filing. This should all be listed and consented to BEFORE it is time to file. It is so maddening and just so dishonest and slimy.
Date published: 2023-02-01
Rated 5 out of 5 by from Been a fan of TurboTax for years I've been using TT for decades at this point. My kids now use it. Love the ease of use and directed path and always feel secure in the process.
Date published: 2023-02-01
Rated 5 out of 5 by from Good Service Easy to use, The descriptions of every option are helpful. I did have to enter my Rental Property details twice, because after I updated the first rental house, I was asked if I had another to enter, so I say yes, and rather than let me select the address previously used, it asked me for that information again. then when I went back to the income page it showed the same property twice, so I had to delete it. So things can still improve on that note, but everything went well.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax Excellent I've had great experiences with Turbo Tax for the past 10 years.
Date published: 2023-02-01
Rated 5 out of 5 by from Very helpful and efficient I have been using TurboTax for the past 4 years. As an accounting major in college, I found all of their explanations very clear and helpful. It is great to have a tool for people to use in order to make filing taxes less of a hassle and to save money!
Date published: 2023-02-01
Rated 5 out of 5 by from turbo tax is awesome! I love how I can do my taxes for free and can do it on my own time !
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 13688