TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
LightlyToasted from
Yeah, they're the best
I really had an amazing lady help me I feel comfortable with sensitive information and also feel confident I'll get the help I wanted.
Date published: 2023-02-14
Rated 5 out of 5 by
MrMed77 from
Great tax software.
It was very easy to file my returns with Turbo Tax. Couldn't be happier.
Date published: 2023-02-14
Rated 2 out of 5 by
CARLYGAR from
TURBO TAX IS GREAT WAY TO DO YOUR TAXES
CUSTOMER FOR 4 YEARS BECAUSE TURBO TAX IS QUICK AND EASY.
Date published: 2023-02-14
Rated 5 out of 5 by
ChasE99YounG from
Turbo Tax 2022
Turbo Tax takes the worry out of preparing taxes! I would recommend them to anyone!
Date published: 2023-02-14
Rated 3 out of 5 by
osceola1945 from
turbo tax is not easy
he was good thanks for your help and expert information.
Date published: 2023-02-14
Rated 5 out of 5 by
Nayaavii from
Great
Easy as long as you have a w-2 you can get it done in 10 minutes
Date published: 2023-02-14
Rated 1 out of 5 by
klea1 from
It shouldn't take
Turbo tax costs way too much money given how hard they make it to get customer service. I had an issue where my State was entered incorrectly on one of the 1099 worksheets (not even the return itself) because of the faulty software importing information incorrectly. First off, Turbo Tax wouldn't let me edit the information directly so I couldn't change the State manually. Then it took me a long time to figure out how to even find a customer service number. The person on the phone was perfectly nice, but didn't actually know how to fix it. I ended up having to delete my entries 4 times and re-entering information in order to fix the issue. Given that Turbo Tax's products are so expensive, I expect better.
Date published: 2023-02-14
Rated 5 out of 5 by
arcadenoe from
Very good
Very goog muy buen servicio y muy facil y rapido nice
Date published: 2023-02-14
Rated 5 out of 5 by
MRS WATTS from
AWESOME TO USE THIS PROGRAM
WAS EASY TO USE AND NAVIGATE THIS PROGRAM. WOULD USE AGAIN
Date published: 2023-02-14
Rated 1 out of 5 by
Kyle594 from
Deceiving
They took three times the agreed amount out of my tax return to pay for the services.. I agreed to the $39 service but they ended up charging $117. And they only alerted me of the upcharge at the end, AFTER I went through the hassle of inputting information for the past 40 minutes.
All TurboTax® Offerings Reviews - Page 13683
Date published: 2023-02-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
LightlyToasted from
Yeah, they're the best
I really had an amazing lady help me I feel comfortable with sensitive information and also feel confident I'll get the help I wanted.
Date published: 2023-02-14
Rated 5 out of 5 by
MrMed77 from
Great tax software.
It was very easy to file my returns with Turbo Tax. Couldn't be happier.
Date published: 2023-02-14
Rated 2 out of 5 by
CARLYGAR from
TURBO TAX IS GREAT WAY TO DO YOUR TAXES
CUSTOMER FOR 4 YEARS BECAUSE TURBO TAX IS QUICK AND EASY.
Date published: 2023-02-14
Rated 5 out of 5 by
ChasE99YounG from
Turbo Tax 2022
Turbo Tax takes the worry out of preparing taxes! I would recommend them to anyone!
Date published: 2023-02-14
Rated 3 out of 5 by
osceola1945 from
turbo tax is not easy
he was good thanks for your help and expert information.
Date published: 2023-02-14
Rated 5 out of 5 by
Nayaavii from
Great
Easy as long as you have a w-2 you can get it done in 10 minutes
Date published: 2023-02-14
Rated 1 out of 5 by
klea1 from
It shouldn't take
Turbo tax costs way too much money given how hard they make it to get customer service. I had an issue where my State was entered incorrectly on one of the 1099 worksheets (not even the return itself) because of the faulty software importing information incorrectly. First off, Turbo Tax wouldn't let me edit the information directly so I couldn't change the State manually. Then it took me a long time to figure out how to even find a customer service number. The person on the phone was perfectly nice, but didn't actually know how to fix it. I ended up having to delete my entries 4 times and re-entering information in order to fix the issue. Given that Turbo Tax's products are so expensive, I expect better.
Date published: 2023-02-14
Rated 5 out of 5 by
arcadenoe from
Very good
Very goog muy buen servicio y muy facil y rapido nice
Date published: 2023-02-14
Rated 5 out of 5 by
MRS WATTS from
AWESOME TO USE THIS PROGRAM
WAS EASY TO USE AND NAVIGATE THIS PROGRAM. WOULD USE AGAIN
Date published: 2023-02-14
Rated 1 out of 5 by
Kyle594 from
Deceiving
They took three times the agreed amount out of my tax return to pay for the services.. I agreed to the $39 service but they ended up charging $117. And they only alerted me of the upcharge at the end, AFTER I went through the hassle of inputting information for the past 40 minutes.
All TurboTax® Offerings Reviews - Page 13683
Date published: 2023-02-14