TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Yeah, they're the best I really had an amazing lady help me I feel comfortable with sensitive information and also feel confident I'll get the help I wanted.
Date published: 2023-02-14
Rated 5 out of 5 by from Great tax software. It was very easy to file my returns with Turbo Tax. Couldn't be happier.
Date published: 2023-02-14
Rated 2 out of 5 by from TURBO TAX IS GREAT WAY TO DO YOUR TAXES CUSTOMER FOR 4 YEARS BECAUSE TURBO TAX IS QUICK AND EASY.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax 2022 Turbo Tax takes the worry out of preparing taxes! I would recommend them to anyone!
Date published: 2023-02-14
Rated 3 out of 5 by from turbo tax is not easy he was good thanks for your help and expert information.
Date published: 2023-02-14
Rated 5 out of 5 by from Great Easy as long as you have a w-2 you can get it done in 10 minutes
Date published: 2023-02-14
Rated 1 out of 5 by from It shouldn't take Turbo tax costs way too much money given how hard they make it to get customer service. I had an issue where my State was entered incorrectly on one of the 1099 worksheets (not even the return itself) because of the faulty software importing information incorrectly. First off, Turbo Tax wouldn't let me edit the information directly so I couldn't change the State manually. Then it took me a long time to figure out how to even find a customer service number. The person on the phone was perfectly nice, but didn't actually know how to fix it. I ended up having to delete my entries 4 times and re-entering information in order to fix the issue. Given that Turbo Tax's products are so expensive, I expect better.
Date published: 2023-02-14
Rated 5 out of 5 by from Very good Very goog muy buen servicio y muy facil y rapido nice
Date published: 2023-02-14
Rated 5 out of 5 by from AWESOME TO USE THIS PROGRAM WAS EASY TO USE AND NAVIGATE THIS PROGRAM. WOULD USE AGAIN
Date published: 2023-02-14
Rated 1 out of 5 by from Deceiving They took three times the agreed amount out of my tax return to pay for the services.. I agreed to the $39 service but they ended up charging $117. And they only alerted me of the upcharge at the end, AFTER I went through the hassle of inputting information for the past 40 minutes.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13683
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Yeah, they're the best I really had an amazing lady help me I feel comfortable with sensitive information and also feel confident I'll get the help I wanted.
Date published: 2023-02-14
Rated 5 out of 5 by from Great tax software. It was very easy to file my returns with Turbo Tax. Couldn't be happier.
Date published: 2023-02-14
Rated 2 out of 5 by from TURBO TAX IS GREAT WAY TO DO YOUR TAXES CUSTOMER FOR 4 YEARS BECAUSE TURBO TAX IS QUICK AND EASY.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax 2022 Turbo Tax takes the worry out of preparing taxes! I would recommend them to anyone!
Date published: 2023-02-14
Rated 3 out of 5 by from turbo tax is not easy he was good thanks for your help and expert information.
Date published: 2023-02-14
Rated 5 out of 5 by from Great Easy as long as you have a w-2 you can get it done in 10 minutes
Date published: 2023-02-14
Rated 1 out of 5 by from It shouldn't take Turbo tax costs way too much money given how hard they make it to get customer service. I had an issue where my State was entered incorrectly on one of the 1099 worksheets (not even the return itself) because of the faulty software importing information incorrectly. First off, Turbo Tax wouldn't let me edit the information directly so I couldn't change the State manually. Then it took me a long time to figure out how to even find a customer service number. The person on the phone was perfectly nice, but didn't actually know how to fix it. I ended up having to delete my entries 4 times and re-entering information in order to fix the issue. Given that Turbo Tax's products are so expensive, I expect better.
Date published: 2023-02-14
Rated 5 out of 5 by from Very good Very goog muy buen servicio y muy facil y rapido nice
Date published: 2023-02-14
Rated 5 out of 5 by from AWESOME TO USE THIS PROGRAM WAS EASY TO USE AND NAVIGATE THIS PROGRAM. WOULD USE AGAIN
Date published: 2023-02-14
Rated 1 out of 5 by from Deceiving They took three times the agreed amount out of my tax return to pay for the services.. I agreed to the $39 service but they ended up charging $117. And they only alerted me of the upcharge at the end, AFTER I went through the hassle of inputting information for the past 40 minutes.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13683