TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Real-time Assistance was Awesome Turbo Tax was straight-forward. Elizabeth was awesome with her assistance, patience and sense of humor. She understood how nervous I felt and was extremely helpful and patient with me.
Date published: 2021-02-21
Rated 5 out of 5 by from great Turbo Tax was quick and easy to use!! I use it every year.
Date published: 2021-02-21
Rated 5 out of 5 by from Another tax year done with Turbo Tax Easy to follow instructions. Had a little confusion when I neglected to delete an old income source at beginning of return. Was able to easily go back and correct it.
Date published: 2021-02-21
Rated 5 out of 5 by from Paul and Tamika are fantastic!!! They’re both patient and understanding as well as extremely knowledgeable. They really made me feel comfortable with doing my taxes online for the first time.
Date published: 2021-02-21
Rated 1 out of 5 by from Overpriced for nothing The software gave very confusing documents because the numbers did not add up, and eventually charged me 127$ for the returns
Date published: 2021-02-21
Rated 5 out of 5 by from Muhammad was extremely helpful! I asked a difficult question. It was so difficult that the question went to three other tax experts. Muhammad was persistent in finding the answer.
Date published: 2021-02-21
Rated 5 out of 5 by from Thank you for making this so easy. Great service. This year I was able to get this all complete eve with 3 kids running around seeking attention (and a husband!) easy as pi
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is the Beat and My live agent was Awesome My live representative was Very Helpful in fixing My issues I will continue with TurboTax in the future as I a have in the past 4 yesrs
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax walks me through all areas. It even gives me the ability to ask questions I'm am not familiar with.
Date published: 2021-02-21
Rated 5 out of 5 by from Just keeps getting better! after using TT for 7+ years, the only time I have been disappointed or frustrated in doing taxes is when I tried another software... keep up the user satisfaction!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13679
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Real-time Assistance was Awesome Turbo Tax was straight-forward. Elizabeth was awesome with her assistance, patience and sense of humor. She understood how nervous I felt and was extremely helpful and patient with me.
Date published: 2021-02-21
Rated 5 out of 5 by from great Turbo Tax was quick and easy to use!! I use it every year.
Date published: 2021-02-21
Rated 5 out of 5 by from Another tax year done with Turbo Tax Easy to follow instructions. Had a little confusion when I neglected to delete an old income source at beginning of return. Was able to easily go back and correct it.
Date published: 2021-02-21
Rated 5 out of 5 by from Paul and Tamika are fantastic!!! They’re both patient and understanding as well as extremely knowledgeable. They really made me feel comfortable with doing my taxes online for the first time.
Date published: 2021-02-21
Rated 1 out of 5 by from Overpriced for nothing The software gave very confusing documents because the numbers did not add up, and eventually charged me 127$ for the returns
Date published: 2021-02-21
Rated 5 out of 5 by from Muhammad was extremely helpful! I asked a difficult question. It was so difficult that the question went to three other tax experts. Muhammad was persistent in finding the answer.
Date published: 2021-02-21
Rated 5 out of 5 by from Thank you for making this so easy. Great service. This year I was able to get this all complete eve with 3 kids running around seeking attention (and a husband!) easy as pi
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is the Beat and My live agent was Awesome My live representative was Very Helpful in fixing My issues I will continue with TurboTax in the future as I a have in the past 4 yesrs
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax walks me through all areas. It even gives me the ability to ask questions I'm am not familiar with.
Date published: 2021-02-21
Rated 5 out of 5 by from Just keeps getting better! after using TT for 7+ years, the only time I have been disappointed or frustrated in doing taxes is when I tried another software... keep up the user satisfaction!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13679