TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is relatively easy to ue this is my tenth yr using Turbo Tax no complaints easy to use and relatively easy
Date published: 2021-02-15
Rated 4 out of 5 by from Turbotax and their help desk Turbotax and their help desk people are very good. However, for a few years now we have needed an additional state for a very small amount income. Turbotax charges $40 per state which is almost as much as their Federal plus one State software. After paying that fee the other state's refund was essentially wiped out. Additional states, especially after buying the regular software, should cost less than half of that.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is Very Good. I had one glitch on one form I had to correct. Turbo Tax on my form of TIAA keep telling me that the zip code was wrong, however the state was wrong. I couldn't change the state unless i went all the way back to the original form. I did this ,but I think if a zip code is thought to be wrong, it may be the state that is wrong, so make it able to change either one.
Date published: 2021-02-15
Rated 5 out of 5 by from turbo tax is amazing! First time using TurboTax, it was fast and easy! We will be using it again in the future.
Date published: 2021-02-15
Rated 5 out of 5 by from Loved how easy it was!! Starting and finishing my return only took 10 minutes. With the help of a tax pro, I quickly had my answers to my questions and felt confident in my return.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbotax is simple and easy to navigate I loved how all i needed to know was the basic stuff to get my taxes and it wasnt hard at all. The format of the website was amazing! Super easy to use and contact support from their team.
Date published: 2021-02-15
Rated 5 out of 5 by from Way awesome I have had to talk to a live person several times and they are always so professional and so helpful I can't say enough good about them. They are also very friendly and understanding.
Date published: 2021-02-15
Rated 4 out of 5 by from At Least One Thing Missing Turbo-Tax didn't seem to ask for the IP-PIN sent from the IRS. As a result they rejected my first submittal and I had to enter it directly onto the Form 1040 and resubmit.
Date published: 2021-02-15
Rated 5 out of 5 by from Not bad at all Some of the steps are hard but not real bad to use!
Date published: 2021-02-15
Rated 4 out of 5 by from great product Easy and effortless to use. It provides step by step instructions
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13674
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is relatively easy to ue this is my tenth yr using Turbo Tax no complaints easy to use and relatively easy
Date published: 2021-02-15
Rated 4 out of 5 by from Turbotax and their help desk Turbotax and their help desk people are very good. However, for a few years now we have needed an additional state for a very small amount income. Turbotax charges $40 per state which is almost as much as their Federal plus one State software. After paying that fee the other state's refund was essentially wiped out. Additional states, especially after buying the regular software, should cost less than half of that.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is Very Good. I had one glitch on one form I had to correct. Turbo Tax on my form of TIAA keep telling me that the zip code was wrong, however the state was wrong. I couldn't change the state unless i went all the way back to the original form. I did this ,but I think if a zip code is thought to be wrong, it may be the state that is wrong, so make it able to change either one.
Date published: 2021-02-15
Rated 5 out of 5 by from turbo tax is amazing! First time using TurboTax, it was fast and easy! We will be using it again in the future.
Date published: 2021-02-15
Rated 5 out of 5 by from Loved how easy it was!! Starting and finishing my return only took 10 minutes. With the help of a tax pro, I quickly had my answers to my questions and felt confident in my return.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbotax is simple and easy to navigate I loved how all i needed to know was the basic stuff to get my taxes and it wasnt hard at all. The format of the website was amazing! Super easy to use and contact support from their team.
Date published: 2021-02-15
Rated 5 out of 5 by from Way awesome I have had to talk to a live person several times and they are always so professional and so helpful I can't say enough good about them. They are also very friendly and understanding.
Date published: 2021-02-15
Rated 4 out of 5 by from At Least One Thing Missing Turbo-Tax didn't seem to ask for the IP-PIN sent from the IRS. As a result they rejected my first submittal and I had to enter it directly onto the Form 1040 and resubmit.
Date published: 2021-02-15
Rated 5 out of 5 by from Not bad at all Some of the steps are hard but not real bad to use!
Date published: 2021-02-15
Rated 4 out of 5 by from great product Easy and effortless to use. It provides step by step instructions
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13674