TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very helpful I was in a new situation that requires a lot more documents. The live professional knew exactly how to get my missing forms to complete my tax return.
Date published: 2023-04-18
Rated 5 out of 5 by from EEEASY! It takes the pain out of filing taxes! It's well worth the money!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Disappointment I have used TurboTax in past years with no issues. This year using TurboTax was a nightmare. I could not log in and when I did there was constant buffering by the site. Nothing would open. I had to shut off and restart my computer because TurboTax site was frozen. I needed multiple attempts to finally get in. Frustrating uggh!!
Date published: 2023-04-18
Rated 5 out of 5 by from I've used Turbo Tax for over 20 years I keep coming back. Wish they wouldn't try to constantly upsell me but I'm wise enough to click "No thanks"
Date published: 2023-04-18
Rated 5 out of 5 by from EXCELLANCE VERY HELPFUL I WOULD DEFINTELY REFER MY FAMILE AND FRIENDS
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax Great job with the questions good job in getting g it done in a good time
Date published: 2023-04-18
Rated 2 out of 5 by from Had trouble with App and desktop versions I went to file my taxes well first it failed to catch that i did not upload a 1095-a then when the filing was rejected I clicked the refile on my phone and the website kept taking me in a loop and was not helpful in refiling or where i could add the 1095-a even the video just said to follow instructions on next page but there was non just asking me to click start and put in my license info after which it would just cycle back to the same page again. Finally i was able to get to the side bar after it wasn't working the first few times logging in and navigated myself without instruction to the 1095-a information page and added that all in then clicked the refile button and everything worked after that had to re input my diver license info again tho.
Date published: 2023-04-18
Rated 1 out of 5 by from HORRIBLE THIS YEAR!@ What happened to honoring the veteran. On top of it darn confusing this year.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent service and support First time user, impressive ease, intuitive use,highly recommend
Date published: 2023-04-18
Rated 5 out of 5 by from Great Program We have been using Turbo Tax for 8 years and couldn't be happier.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1367
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful I was in a new situation that requires a lot more documents. The live professional knew exactly how to get my missing forms to complete my tax return.
Date published: 2023-04-18
Rated 5 out of 5 by from EEEASY! It takes the pain out of filing taxes! It's well worth the money!
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Disappointment I have used TurboTax in past years with no issues. This year using TurboTax was a nightmare. I could not log in and when I did there was constant buffering by the site. Nothing would open. I had to shut off and restart my computer because TurboTax site was frozen. I needed multiple attempts to finally get in. Frustrating uggh!!
Date published: 2023-04-18
Rated 5 out of 5 by from I've used Turbo Tax for over 20 years I keep coming back. Wish they wouldn't try to constantly upsell me but I'm wise enough to click "No thanks"
Date published: 2023-04-18
Rated 5 out of 5 by from EXCELLANCE VERY HELPFUL I WOULD DEFINTELY REFER MY FAMILE AND FRIENDS
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax Great job with the questions good job in getting g it done in a good time
Date published: 2023-04-18
Rated 2 out of 5 by from Had trouble with App and desktop versions I went to file my taxes well first it failed to catch that i did not upload a 1095-a then when the filing was rejected I clicked the refile on my phone and the website kept taking me in a loop and was not helpful in refiling or where i could add the 1095-a even the video just said to follow instructions on next page but there was non just asking me to click start and put in my license info after which it would just cycle back to the same page again. Finally i was able to get to the side bar after it wasn't working the first few times logging in and navigated myself without instruction to the 1095-a information page and added that all in then clicked the refile button and everything worked after that had to re input my diver license info again tho.
Date published: 2023-04-18
Rated 1 out of 5 by from HORRIBLE THIS YEAR!@ What happened to honoring the veteran. On top of it darn confusing this year.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent service and support First time user, impressive ease, intuitive use,highly recommend
Date published: 2023-04-18
Rated 5 out of 5 by from Great Program We have been using Turbo Tax for 8 years and couldn't be happier.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1367