TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from fairly east to do My first time, but in the future it should be much easier.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Is Outstanding! Have used this service for years. It is always correct!
Date published: 2021-02-22
Rated 5 out of 5 by from John was Awesome!!! First off i think everyone did the best and really love what they do; however, John was the only agent who truly got the ball rolling for me and made me feel he was confident about my results. thanks everyone tho.
Date published: 2021-02-22
Rated 5 out of 5 by from easy setup Features are easy to understand. I like helpful dialogue boxes to explain things
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax! Is wonderful!! I'm mad I can't remember the name of my Tax Expert and I literally just got off the phone with her!! (I have a really bad memory). I don't know anything about taxes and yet she answered every question I had and then some :3
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the best They have the best customer service the agent that I spoke with really help me and guide me through what I needed thanks to TurboTax I was able to file my taxes
Date published: 2021-02-22
Rated 2 out of 5 by from TurboTax is not free TurbooTax charges too much. It is very convenient though
Date published: 2021-02-22
Rated 5 out of 5 by from TRUSTED It was a little tricky when I had to find my 16 digit code since I updated it before signing in. So sign in prior to checking for or accepting updates.
Date published: 2021-02-22
Rated 5 out of 5 by from Quite Happy overall I have not done my own taxes for +20 years. This takes some study and patience, and you really need to have all your documents lined-up. I am quite pleased with the way the program is laid-out, the assists available, and being able to save and return. I'll use this next year!
Date published: 2021-02-22
Rated 5 out of 5 by from Very Satisfied The customer service was very professional and helpful when needed. I feel I was able to maximize my return amount, and had the confidence to file by myself.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13653
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from fairly east to do My first time, but in the future it should be much easier.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Is Outstanding! Have used this service for years. It is always correct!
Date published: 2021-02-22
Rated 5 out of 5 by from John was Awesome!!! First off i think everyone did the best and really love what they do; however, John was the only agent who truly got the ball rolling for me and made me feel he was confident about my results. thanks everyone tho.
Date published: 2021-02-22
Rated 5 out of 5 by from easy setup Features are easy to understand. I like helpful dialogue boxes to explain things
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax! Is wonderful!! I'm mad I can't remember the name of my Tax Expert and I literally just got off the phone with her!! (I have a really bad memory). I don't know anything about taxes and yet she answered every question I had and then some :3
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is the best They have the best customer service the agent that I spoke with really help me and guide me through what I needed thanks to TurboTax I was able to file my taxes
Date published: 2021-02-22
Rated 2 out of 5 by from TurboTax is not free TurbooTax charges too much. It is very convenient though
Date published: 2021-02-22
Rated 5 out of 5 by from TRUSTED It was a little tricky when I had to find my 16 digit code since I updated it before signing in. So sign in prior to checking for or accepting updates.
Date published: 2021-02-22
Rated 5 out of 5 by from Quite Happy overall I have not done my own taxes for +20 years. This takes some study and patience, and you really need to have all your documents lined-up. I am quite pleased with the way the program is laid-out, the assists available, and being able to save and return. I'll use this next year!
Date published: 2021-02-22
Rated 5 out of 5 by from Very Satisfied The customer service was very professional and helpful when needed. I feel I was able to maximize my return amount, and had the confidence to file by myself.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 13653