TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is Awesome! It was very easy to file my taxes. I have never had a problem.
Date published: 2022-02-13
Rated 5 out of 5 by from easy as 123 follow the easy steps. its as easy as 123. i will never go somewhere else again
Date published: 2022-02-13
Rated 5 out of 5 by from Very easy to use I didn't engage with any Turbo Tax reps but found it very straightforward and simple to use.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is so easy to use! This is my 4 year doing my taxes via Turbo Tax. The platform is simple to use and has explanation for everything so you feel confident that you are making the right decisions and if you still feel stuck, there is a live help option!
Date published: 2022-02-13
Rated 5 out of 5 by from turbo tax is great very helpful in figuring out my taxes I am very happy
Date published: 2022-02-13
Rated 5 out of 5 by from Turbotax is very helpful! It is so helpful and easy to get your taxes done. Anyone can do it and for free which is the best part!
Date published: 2022-02-13
Rated 5 out of 5 by from turbotax is simple only takes about 15 mins if you are filing simple and have everything ready
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is easy. Turbo Tax was easy to use. I only had problems with the charges which were resolved in a phone call.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax made it EASY I have used Turbo Tax for 4 years and its always quick and easy. wont be changing.
Date published: 2022-02-13
Rated 1 out of 5 by from Kept pushing their products They repeatedly kept asking if I wanted the more expensive options after I already told them "no" at the start. They also kept pushing Credit Karma at the end, and put the usual "direct deposit" option in a small, obscure font that took extra time to look for. I also feel like my refund was alot smaller this year (even though I had significantly higher earnings). They never asked for, or confirmed existing info, for my 2021 W-2. I have no idea if they even had it to begin with. Very concerning. TurboTax's fees felt alot higher this year as well - I just felt really disappointed with the whole experience. The total cost was $108.00 (which they have ALWAYS just taken out of the refund, but this year they made me pay with a card). After paying THAT much for tax services, and still having them hit me with "used-car-salesman" tactics at the end left me re-thinking if I want to continue using Turbo Tax after all these years with them.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13651
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! It was very easy to file my taxes. I have never had a problem.
Date published: 2022-02-13
Rated 5 out of 5 by from easy as 123 follow the easy steps. its as easy as 123. i will never go somewhere else again
Date published: 2022-02-13
Rated 5 out of 5 by from Very easy to use I didn't engage with any Turbo Tax reps but found it very straightforward and simple to use.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is so easy to use! This is my 4 year doing my taxes via Turbo Tax. The platform is simple to use and has explanation for everything so you feel confident that you are making the right decisions and if you still feel stuck, there is a live help option!
Date published: 2022-02-13
Rated 5 out of 5 by from turbo tax is great very helpful in figuring out my taxes I am very happy
Date published: 2022-02-13
Rated 5 out of 5 by from Turbotax is very helpful! It is so helpful and easy to get your taxes done. Anyone can do it and for free which is the best part!
Date published: 2022-02-13
Rated 5 out of 5 by from turbotax is simple only takes about 15 mins if you are filing simple and have everything ready
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is easy. Turbo Tax was easy to use. I only had problems with the charges which were resolved in a phone call.
Date published: 2022-02-13
Rated 5 out of 5 by from TurboTax made it EASY I have used Turbo Tax for 4 years and its always quick and easy. wont be changing.
Date published: 2022-02-13
Rated 1 out of 5 by from Kept pushing their products They repeatedly kept asking if I wanted the more expensive options after I already told them "no" at the start. They also kept pushing Credit Karma at the end, and put the usual "direct deposit" option in a small, obscure font that took extra time to look for. I also feel like my refund was alot smaller this year (even though I had significantly higher earnings). They never asked for, or confirmed existing info, for my 2021 W-2. I have no idea if they even had it to begin with. Very concerning. TurboTax's fees felt alot higher this year as well - I just felt really disappointed with the whole experience. The total cost was $108.00 (which they have ALWAYS just taken out of the refund, but this year they made me pay with a card). After paying THAT much for tax services, and still having them hit me with "used-car-salesman" tactics at the end left me re-thinking if I want to continue using Turbo Tax after all these years with them.
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 13651