TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from So easy and affordable I have used turbotax for 10 years every year is easier
Date published: 2021-02-15
Rated 2 out of 5 by from System glitch sent me into a panic I have used TurboTax several times, almost for 5 years consecutively. My taxes are incredibly simple. I have no special circumstances. This year, for the first time, I tried to e-file after completing the steps required, and TurboTax told me that another SSN had already filed taxes. I spoke to TurboTax support, which was unable to assist, and told me that there is a possibility that my identity was stolen. As you can imagine, I was panicked and concerned. They had me call the IRS, who told me no one had filed my taxes and that this must be a glitch in the TurboTax system. Low and behold, a few days later, I went back and tried to e-file one last time, and it worked. I am glad my identity was not stolen but this was very concerning, when in reality, I just needed to wait a few days for the system to catch up????
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is the business! Turbo Tax is very helpful and the layout of the website and process is just better than any other platform available! I appreciate the company and i will always use them moving forward!
Date published: 2021-02-15
Rated 5 out of 5 by from Great It only took a few mins to do and they contact you if there is a problem and help you to fix it.
Date published: 2021-02-15
Rated 5 out of 5 by from The Best, Year After Year It seems to get easier and easier each year. Even after buying a home this year, and not having this deduction for many years, Tubro Tax zipped me through the process!
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax Solar credit I have been using Turbo Tax since 1998 which involved my first of 3 relocations around the country. This year I used the Solar Tax credit for the benefits of installing solar panels with power backup. This product has always been current in keeping up with the IRS multiple requirements and I trust it completely.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo tax is great Turbo tax is user friendly and very easy to navigate.
Date published: 2021-02-15
Rated 2 out of 5 by from not to happy with turbotax this year! ive used turbotax for a few yrs now but this year im not so happy with it. i chose not to file my state taxes and it made me do. i chose not to get certain services from turbotax and it also made me get it! going from thinking i was only gonna pay under $100 to $245!!!!!!! this year every single penny is important to me. i guess turbotax didnt care!
Date published: 2021-02-15
Rated 5 out of 5 by from So Easy..... Helped me maximize my children/dependent deductions
Date published: 2021-02-15
Rated 5 out of 5 by from turbo tax very easy to use I have used Turbo Tax for the past 10 years, excellent product, easy step by step procedures.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13651
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy and affordable I have used turbotax for 10 years every year is easier
Date published: 2021-02-15
Rated 2 out of 5 by from System glitch sent me into a panic I have used TurboTax several times, almost for 5 years consecutively. My taxes are incredibly simple. I have no special circumstances. This year, for the first time, I tried to e-file after completing the steps required, and TurboTax told me that another SSN had already filed taxes. I spoke to TurboTax support, which was unable to assist, and told me that there is a possibility that my identity was stolen. As you can imagine, I was panicked and concerned. They had me call the IRS, who told me no one had filed my taxes and that this must be a glitch in the TurboTax system. Low and behold, a few days later, I went back and tried to e-file one last time, and it worked. I am glad my identity was not stolen but this was very concerning, when in reality, I just needed to wait a few days for the system to catch up????
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax is the business! Turbo Tax is very helpful and the layout of the website and process is just better than any other platform available! I appreciate the company and i will always use them moving forward!
Date published: 2021-02-15
Rated 5 out of 5 by from Great It only took a few mins to do and they contact you if there is a problem and help you to fix it.
Date published: 2021-02-15
Rated 5 out of 5 by from The Best, Year After Year It seems to get easier and easier each year. Even after buying a home this year, and not having this deduction for many years, Tubro Tax zipped me through the process!
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo Tax Solar credit I have been using Turbo Tax since 1998 which involved my first of 3 relocations around the country. This year I used the Solar Tax credit for the benefits of installing solar panels with power backup. This product has always been current in keeping up with the IRS multiple requirements and I trust it completely.
Date published: 2021-02-15
Rated 5 out of 5 by from Turbo tax is great Turbo tax is user friendly and very easy to navigate.
Date published: 2021-02-15
Rated 2 out of 5 by from not to happy with turbotax this year! ive used turbotax for a few yrs now but this year im not so happy with it. i chose not to file my state taxes and it made me do. i chose not to get certain services from turbotax and it also made me get it! going from thinking i was only gonna pay under $100 to $245!!!!!!! this year every single penny is important to me. i guess turbotax didnt care!
Date published: 2021-02-15
Rated 5 out of 5 by from So Easy..... Helped me maximize my children/dependent deductions
Date published: 2021-02-15
Rated 5 out of 5 by from turbo tax very easy to use I have used Turbo Tax for the past 10 years, excellent product, easy step by step procedures.
Date published: 2021-02-15
All TurboTax® Offerings Reviews - Page 13651