TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Simple This process was simple and painless. I will use this service again in the future.
Date published: 2021-02-21
Rated 3 out of 5 by from AGGRAVATING SOFTWARE BUG AT END OF PROCESS There is a bug with the software if you had two different employers from the previous year (2019). I deleted the former employer for this year's return since I only had one employer for all of 2020. At the end of the process where it does the final check, it transfers all W-2 information to the former employer that was deleted from the beginning. It goes back to the previous year's information. So aggravating, I had to start over twice until I figured out what was going on. Seriously considering using other software next year.
Date published: 2021-02-21
Rated 4 out of 5 by from Convenient 100% Still new to this program but so far so good service wise
Date published: 2021-02-21
Rated 1 out of 5 by from Trash You took MY money to pay for something with my own money.......make it make sense.
Date published: 2021-02-21
Rated 2 out of 5 by from Not happy this year!!!!! I have never had a problem with TT. I usually find it easy to navigate. I also ALWAYS file for FREE and was not allowed to this year. On the very last page it said I had to update and there was no option to not. Rude! I will research other tax sites next year. Unhappy customer!!!!!
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to use I like that Turbo tax saves my info from the year before so that I don't have to enter it again. Easy to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Love the app I like that I can just upload my documents and not have to go box to box to fill in information.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax saves my sanity! TurboTax anticipated the questions I had. Awesome!
Date published: 2021-02-21
Rated 5 out of 5 by from TURBOTAX IS AWESOME Super good experience with live specialist! Very helpful! Really appreciated!
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Great My experience was great. TurboTax was easy to navigate and very helpful.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13648
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple This process was simple and painless. I will use this service again in the future.
Date published: 2021-02-21
Rated 3 out of 5 by from AGGRAVATING SOFTWARE BUG AT END OF PROCESS There is a bug with the software if you had two different employers from the previous year (2019). I deleted the former employer for this year's return since I only had one employer for all of 2020. At the end of the process where it does the final check, it transfers all W-2 information to the former employer that was deleted from the beginning. It goes back to the previous year's information. So aggravating, I had to start over twice until I figured out what was going on. Seriously considering using other software next year.
Date published: 2021-02-21
Rated 4 out of 5 by from Convenient 100% Still new to this program but so far so good service wise
Date published: 2021-02-21
Rated 1 out of 5 by from Trash You took MY money to pay for something with my own money.......make it make sense.
Date published: 2021-02-21
Rated 2 out of 5 by from Not happy this year!!!!! I have never had a problem with TT. I usually find it easy to navigate. I also ALWAYS file for FREE and was not allowed to this year. On the very last page it said I had to update and there was no option to not. Rude! I will research other tax sites next year. Unhappy customer!!!!!
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to use I like that Turbo tax saves my info from the year before so that I don't have to enter it again. Easy to use.
Date published: 2021-02-21
Rated 5 out of 5 by from Love the app I like that I can just upload my documents and not have to go box to box to fill in information.
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax saves my sanity! TurboTax anticipated the questions I had. Awesome!
Date published: 2021-02-21
Rated 5 out of 5 by from TURBOTAX IS AWESOME Super good experience with live specialist! Very helpful! Really appreciated!
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Great My experience was great. TurboTax was easy to navigate and very helpful.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13648