TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281651 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is Awesome Quick and easy:) TurboTax help me step by step. I am a very well-pleased customer.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is the bomb I have had the best experience for the last several years, I hate doing taxes but they have made it even easer this year, it does cost some money but well worth it.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is great. Easy to use. Quick. Pulls in prior year information saving extra typing.
Date published: 2021-02-21
Rated 1 out of 5 by from Nothing but problems. What should have taken me a couple hours at most took me at least 6 hours. That is absolutely unacceptable.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is awesome Great customer service and easy and helpful was great help I will use them every year
Date published: 2021-02-21
Rated 2 out of 5 by from This year was bad This year I started with the free product got to the point where I had to claim my Health Savings account which required the upgrade to Deluxe that was okay. Finished with both Federal and State went to do my E-file and it had the fun error "Our records indicate that you are not entitled to efile one or more formsets." Tried starting over completely that hadnt worked. Only way to fix it was to delete state which was 0$ to file after I refilled it out had. This took several attempts to get it to work. Still have no idea why it made me try so many times before it would work then charge me after getting to the e-file multiple times without a charge for state and work.
Date published: 2021-02-21
Rated 3 out of 5 by from turbo Tax is expensive To expensive They charge for FED State and then For electronic filing/returns
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Amazing and Efficient! So happy with ease of use and the ability to do my own Taxes!! Thank you TurboTax!!
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax slaps fr I love this site I'm a college student I don't know anything this makes it so easy.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy and efficient. This is my 5th year using Turbo Tax, each year is easy and efficient. Turbo Tax remembers all my personal information and any tax data from the previous year. I just have to get my tax papers together, enter the data, and Turbo Tax does all the calculations and checks to make sure I get all the deductions I'm eligible resulting in the highest possible return available.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome Quick and easy:) TurboTax help me step by step. I am a very well-pleased customer.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is the bomb I have had the best experience for the last several years, I hate doing taxes but they have made it even easer this year, it does cost some money but well worth it.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax is great. Easy to use. Quick. Pulls in prior year information saving extra typing.
Date published: 2021-02-21
Rated 1 out of 5 by from Nothing but problems. What should have taken me a couple hours at most took me at least 6 hours. That is absolutely unacceptable.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is awesome Great customer service and easy and helpful was great help I will use them every year
Date published: 2021-02-21
Rated 2 out of 5 by from This year was bad This year I started with the free product got to the point where I had to claim my Health Savings account which required the upgrade to Deluxe that was okay. Finished with both Federal and State went to do my E-file and it had the fun error "Our records indicate that you are not entitled to efile one or more formsets." Tried starting over completely that hadnt worked. Only way to fix it was to delete state which was 0$ to file after I refilled it out had. This took several attempts to get it to work. Still have no idea why it made me try so many times before it would work then charge me after getting to the e-file multiple times without a charge for state and work.
Date published: 2021-02-21
Rated 3 out of 5 by from turbo Tax is expensive To expensive They charge for FED State and then For electronic filing/returns
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Amazing and Efficient! So happy with ease of use and the ability to do my own Taxes!! Thank you TurboTax!!
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax slaps fr I love this site I'm a college student I don't know anything this makes it so easy.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax is easy and efficient. This is my 5th year using Turbo Tax, each year is easy and efficient. Turbo Tax remembers all my personal information and any tax data from the previous year. I just have to get my tax papers together, enter the data, and Turbo Tax does all the calculations and checks to make sure I get all the deductions I'm eligible resulting in the highest possible return available.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13645