TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Bliss Honestly I don't know anything about filing my taxes and that might be a bad thing, however that speaks for itself when it comes to how convenient it is to use this service.
Date published: 2022-02-24
Rated 5 out of 5 by from Simple, Clear, Very Very Helpful. Turbo Tax, tax filing process was simple to understand. Michelle was my tax expert and she was super helpful. She helped me solved problems, answer questions for accurate legal filing, and was flexible with my schedule throughout our process. I recommend TurboTax 10/10
Date published: 2022-02-24
Rated 5 out of 5 by from Fast and easy Great service fast and easy will use again I recommend my family and friends
Date published: 2022-02-24
Rated 5 out of 5 by from Love Turbo Tax We have used H&R Block for the last few years and usually end up paying approx. $500.00 - Much less and feel we would have gotten the same or less back
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo Tax has Changed It has changed no longer free for EIC but they do have a promotion until 02/28/2022.
Date published: 2022-02-24
Rated 5 out of 5 by from TURBO TAX IS SO EASY TO USE THEY GUIDE YOU THRU EVERY STEP AND IF YOU HAVE QUESTIONS YOU CAN GET ANSWERS QUICK AND ACCURATELY.
Date published: 2022-02-24
Rated 4 out of 5 by from A few clinks to smooth out, but overall great! Turbotax live staff sometimes are not CPA and can't tell you exactly how to find a CPA... I would recommend adding contact info for the CPA's, not only their names on the list Turbotax has. And it's not clear whom you will reach in "live." But... eveyrone is patient, I would like even if there was a way to turn on the computer camera on my side if I wanted it... Thanks
Date published: 2022-02-24
Rated 5 out of 5 by from Wonderful help Brandi was exceptional in helping me and answering my question so
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo tax can be more direct It would be nice if you would ask for husband W2 information and wifes W2 information as to what is in each box and a places marked for extra W2s and the same for 1099 Rs with a spot for VA pensions and amount and for Roth IRA distrubsions
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13642
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Bliss Honestly I don't know anything about filing my taxes and that might be a bad thing, however that speaks for itself when it comes to how convenient it is to use this service.
Date published: 2022-02-24
Rated 5 out of 5 by from Simple, Clear, Very Very Helpful. Turbo Tax, tax filing process was simple to understand. Michelle was my tax expert and she was super helpful. She helped me solved problems, answer questions for accurate legal filing, and was flexible with my schedule throughout our process. I recommend TurboTax 10/10
Date published: 2022-02-24
Rated 5 out of 5 by from Fast and easy Great service fast and easy will use again I recommend my family and friends
Date published: 2022-02-24
Rated 5 out of 5 by from Love Turbo Tax We have used H&R Block for the last few years and usually end up paying approx. $500.00 - Much less and feel we would have gotten the same or less back
Date published: 2022-02-24
Rated 5 out of 5 by from Great Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo Tax has Changed It has changed no longer free for EIC but they do have a promotion until 02/28/2022.
Date published: 2022-02-24
Rated 5 out of 5 by from TURBO TAX IS SO EASY TO USE THEY GUIDE YOU THRU EVERY STEP AND IF YOU HAVE QUESTIONS YOU CAN GET ANSWERS QUICK AND ACCURATELY.
Date published: 2022-02-24
Rated 4 out of 5 by from A few clinks to smooth out, but overall great! Turbotax live staff sometimes are not CPA and can't tell you exactly how to find a CPA... I would recommend adding contact info for the CPA's, not only their names on the list Turbotax has. And it's not clear whom you will reach in "live." But... eveyrone is patient, I would like even if there was a way to turn on the computer camera on my side if I wanted it... Thanks
Date published: 2022-02-24
Rated 5 out of 5 by from Wonderful help Brandi was exceptional in helping me and answering my question so
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo tax can be more direct It would be nice if you would ask for husband W2 information and wifes W2 information as to what is in each box and a places marked for extra W2s and the same for 1099 Rs with a spot for VA pensions and amount and for Roth IRA distrubsions
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 13642