TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
RRaygoza from
Easy to file
Easy to file, they go w you step by step and do final check before file
Date published: 2023-02-14
Rated 5 out of 5 by
Tanmet from
Turbo!
Have used turbo for years... No waiting for a appt at the tax places, no anxiety of doing them myself. It's pretty simple, for those that don't have alot of forms to file or have problems with IRS... Turbo is Simple!
Date published: 2023-02-14
Rated 5 out of 5 by
Underwood2659 from
Very helpful ,able to answer all question,
All staff was awesome very knowledgeable and patient.
Date published: 2023-02-14
Rated 5 out of 5 by
Roni07 from
Turbo Tax is so helpful
CPA's were very patient through process & answered my questions.
Date published: 2023-02-14
Rated 5 out of 5 by
Hhghging from
Wonderful
Very respectful and helpful. Took his time, very patient. Explain things misunderstood very well. Would definitely recommend again. Thank you
Date published: 2023-02-14
Rated 5 out of 5 by
Lindselton from
TurboTax takes the pressure off
TurboTax made filing my complicated so easy with its intuitive platform.
Date published: 2023-02-14
Rated 3 out of 5 by
Wavemaker77 from
Slowly losing my trust.
This time was a negative experience for me. I've used TT for the last decade and have been satisfied enough to not look for a new service. That is no longer the case. We tried your refund advance this year, it is a mess. It told us we were pre-approved/qualified long enough to setup the Credit Karma acct, then it changes its mind and says you do not qualify. We are given no explanation why we are turned down, only saying we will receive an email with info explaining the reason, but the email never came. So all that was accomplished with the time spent on the advance was our info, including our SS#'s was given to a third party for approval of an advance it already knew it would not qualify us for.
Date published: 2023-02-14
Rated 5 out of 5 by
Claudiagarc21 from
Simple and Fats!
So easy, fast, and user friendly! Would definitely continue using TURBOTAX in the future!
Date published: 2023-02-14
Rated 5 out of 5 by
the Hulses from
awesome!
easiest way to do taxes ever thank you turbo tax!!!!
Date published: 2023-02-14
Rated 5 out of 5 by
JaneeH from
Always easy and thorough
I have used Turbo Tax for 10 years. I love how thorough the program is - making sure my return is done right.
All TurboTax® Offerings Reviews - Page 13638
Date published: 2023-02-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RRaygoza from
Easy to file
Easy to file, they go w you step by step and do final check before file
Date published: 2023-02-14
Rated 5 out of 5 by
Tanmet from
Turbo!
Have used turbo for years... No waiting for a appt at the tax places, no anxiety of doing them myself. It's pretty simple, for those that don't have alot of forms to file or have problems with IRS... Turbo is Simple!
Date published: 2023-02-14
Rated 5 out of 5 by
Underwood2659 from
Very helpful ,able to answer all question,
All staff was awesome very knowledgeable and patient.
Date published: 2023-02-14
Rated 5 out of 5 by
Roni07 from
Turbo Tax is so helpful
CPA's were very patient through process & answered my questions.
Date published: 2023-02-14
Rated 5 out of 5 by
Hhghging from
Wonderful
Very respectful and helpful. Took his time, very patient. Explain things misunderstood very well. Would definitely recommend again. Thank you
Date published: 2023-02-14
Rated 5 out of 5 by
Lindselton from
TurboTax takes the pressure off
TurboTax made filing my complicated so easy with its intuitive platform.
Date published: 2023-02-14
Rated 3 out of 5 by
Wavemaker77 from
Slowly losing my trust.
This time was a negative experience for me. I've used TT for the last decade and have been satisfied enough to not look for a new service. That is no longer the case. We tried your refund advance this year, it is a mess. It told us we were pre-approved/qualified long enough to setup the Credit Karma acct, then it changes its mind and says you do not qualify. We are given no explanation why we are turned down, only saying we will receive an email with info explaining the reason, but the email never came. So all that was accomplished with the time spent on the advance was our info, including our SS#'s was given to a third party for approval of an advance it already knew it would not qualify us for.
Date published: 2023-02-14
Rated 5 out of 5 by
Claudiagarc21 from
Simple and Fats!
So easy, fast, and user friendly! Would definitely continue using TURBOTAX in the future!
Date published: 2023-02-14
Rated 5 out of 5 by
the Hulses from
awesome!
easiest way to do taxes ever thank you turbo tax!!!!
Date published: 2023-02-14
Rated 5 out of 5 by
JaneeH from
Always easy and thorough
I have used Turbo Tax for 10 years. I love how thorough the program is - making sure my return is done right.
All TurboTax® Offerings Reviews - Page 13638
Date published: 2023-02-14