TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy to file Easy to file, they go w you step by step and do final check before file
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo! Have used turbo for years... No waiting for a appt at the tax places, no anxiety of doing them myself. It's pretty simple, for those that don't have alot of forms to file or have problems with IRS... Turbo is Simple!
Date published: 2023-02-14
Rated 5 out of 5 by from Very helpful ,able to answer all question, All staff was awesome very knowledgeable and patient.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax is so helpful CPA's were very patient through process & answered my questions.
Date published: 2023-02-14
Rated 5 out of 5 by from Wonderful Very respectful and helpful. Took his time, very patient. Explain things misunderstood very well. Would definitely recommend again. Thank you
Date published: 2023-02-14
Rated 5 out of 5 by from TurboTax takes the pressure off TurboTax made filing my complicated so easy with its intuitive platform.
Date published: 2023-02-14
Rated 3 out of 5 by from Slowly losing my trust. This time was a negative experience for me. I've used TT for the last decade and have been satisfied enough to not look for a new service. That is no longer the case. We tried your refund advance this year, it is a mess. It told us we were pre-approved/qualified long enough to setup the Credit Karma acct, then it changes its mind and says you do not qualify. We are given no explanation why we are turned down, only saying we will receive an email with info explaining the reason, but the email never came. So all that was accomplished with the time spent on the advance was our info, including our SS#'s was given to a third party for approval of an advance it already knew it would not qualify us for.
Date published: 2023-02-14
Rated 5 out of 5 by from Simple and Fats! So easy, fast, and user friendly! Would definitely continue using TURBOTAX in the future!
Date published: 2023-02-14
Rated 5 out of 5 by from awesome! easiest way to do taxes ever thank you turbo tax!!!!
Date published: 2023-02-14
Rated 5 out of 5 by from Always easy and thorough I have used Turbo Tax for 10 years. I love how thorough the program is - making sure my return is done right.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13638
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to file Easy to file, they go w you step by step and do final check before file
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo! Have used turbo for years... No waiting for a appt at the tax places, no anxiety of doing them myself. It's pretty simple, for those that don't have alot of forms to file or have problems with IRS... Turbo is Simple!
Date published: 2023-02-14
Rated 5 out of 5 by from Very helpful ,able to answer all question, All staff was awesome very knowledgeable and patient.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax is so helpful CPA's were very patient through process & answered my questions.
Date published: 2023-02-14
Rated 5 out of 5 by from Wonderful Very respectful and helpful. Took his time, very patient. Explain things misunderstood very well. Would definitely recommend again. Thank you
Date published: 2023-02-14
Rated 5 out of 5 by from TurboTax takes the pressure off TurboTax made filing my complicated so easy with its intuitive platform.
Date published: 2023-02-14
Rated 3 out of 5 by from Slowly losing my trust. This time was a negative experience for me. I've used TT for the last decade and have been satisfied enough to not look for a new service. That is no longer the case. We tried your refund advance this year, it is a mess. It told us we were pre-approved/qualified long enough to setup the Credit Karma acct, then it changes its mind and says you do not qualify. We are given no explanation why we are turned down, only saying we will receive an email with info explaining the reason, but the email never came. So all that was accomplished with the time spent on the advance was our info, including our SS#'s was given to a third party for approval of an advance it already knew it would not qualify us for.
Date published: 2023-02-14
Rated 5 out of 5 by from Simple and Fats! So easy, fast, and user friendly! Would definitely continue using TURBOTAX in the future!
Date published: 2023-02-14
Rated 5 out of 5 by from awesome! easiest way to do taxes ever thank you turbo tax!!!!
Date published: 2023-02-14
Rated 5 out of 5 by from Always easy and thorough I have used Turbo Tax for 10 years. I love how thorough the program is - making sure my return is done right.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 13638