TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotastic I will definitely use turbo tax again next year. Rodney was very helpful and friendly. He was able to answer all the questions I had.
Date published: 2022-02-28
Rated 5 out of 5 by from That was Easy I had several states within the company I work for and they made it easy
Date published: 2022-02-28
Rated 4 out of 5 by from It was very easy It was easy and quick. Tammy was quick to respond.
Date published: 2022-02-28
Rated 5 out of 5 by from Help Section Answered All My Questions I had what looked like a tax form sent to me this year that I hadn't received in years previous. When TurboTax did not prompt me to enter this form I was worried I might have missed it somehow. I used the TurboTax search feature to look up the form and there was a description of it and an explanation stating that the form was only for my personal records, not my tax filing. It gave me peace of mind to know I wasn't missing a document I should have reported.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! Very easy to follow and to understand. It covered everything I needed.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is live and kicking Excellent services and easy process to file and live chat with expert CPA to go over questions to the taxes
Date published: 2022-02-28
Rated 5 out of 5 by from Quick and easy Easy to use, good help descriptions. Makes life easy breezy.
Date published: 2022-02-28
Rated 5 out of 5 by from very good everyone was very friendly and knowledgeable, and very helpful
Date published: 2022-02-28
Rated 1 out of 5 by from Was not able to file stat tax due to error Like everyone else that had a form Schedule D to file, I also was not able to file my state taxes by the discount deadline on Feb 28th due to an error in the Turbo Tax software. The discount had better be extended to when they get around to fixing this, or I will never use TurboTax ever again. We should not be penalized for unfixed bugs in the software that prevent filing by the discount deadline. I know we have the option to file by mail, however If I had planned on mailing a paper form, I would have just done my own taxes. What a waste.
Date published: 2022-02-28
Rated 4 out of 5 by from Almost Painless I started using TurboTax 8 years ago because I was sick and tired of having some guy with dry humor charge me $300+ to do my taxes and not even itemize ANY of my donations. I have been doing them myself every since and I get back TOP DOLLAR and it's pretty painless. There are a few things that get confusing, but overall, I will NEVER go back to having someone else do them!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13635
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotastic I will definitely use turbo tax again next year. Rodney was very helpful and friendly. He was able to answer all the questions I had.
Date published: 2022-02-28
Rated 5 out of 5 by from That was Easy I had several states within the company I work for and they made it easy
Date published: 2022-02-28
Rated 4 out of 5 by from It was very easy It was easy and quick. Tammy was quick to respond.
Date published: 2022-02-28
Rated 5 out of 5 by from Help Section Answered All My Questions I had what looked like a tax form sent to me this year that I hadn't received in years previous. When TurboTax did not prompt me to enter this form I was worried I might have missed it somehow. I used the TurboTax search feature to look up the form and there was a description of it and an explanation stating that the form was only for my personal records, not my tax filing. It gave me peace of mind to know I wasn't missing a document I should have reported.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! Very easy to follow and to understand. It covered everything I needed.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is live and kicking Excellent services and easy process to file and live chat with expert CPA to go over questions to the taxes
Date published: 2022-02-28
Rated 5 out of 5 by from Quick and easy Easy to use, good help descriptions. Makes life easy breezy.
Date published: 2022-02-28
Rated 5 out of 5 by from very good everyone was very friendly and knowledgeable, and very helpful
Date published: 2022-02-28
Rated 1 out of 5 by from Was not able to file stat tax due to error Like everyone else that had a form Schedule D to file, I also was not able to file my state taxes by the discount deadline on Feb 28th due to an error in the Turbo Tax software. The discount had better be extended to when they get around to fixing this, or I will never use TurboTax ever again. We should not be penalized for unfixed bugs in the software that prevent filing by the discount deadline. I know we have the option to file by mail, however If I had planned on mailing a paper form, I would have just done my own taxes. What a waste.
Date published: 2022-02-28
Rated 4 out of 5 by from Almost Painless I started using TurboTax 8 years ago because I was sick and tired of having some guy with dry humor charge me $300+ to do my taxes and not even itemize ANY of my donations. I have been doing them myself every since and I get back TOP DOLLAR and it's pretty painless. There are a few things that get confusing, but overall, I will NEVER go back to having someone else do them!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13635