TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy and fast to use Walked me through everything and explained items I was not certain about. Will continue to use this product.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is awesome I have been using turbo tax for years I love how everything is saved year to year
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Review 2021 Another painless tax season. TurboTax Live Self-Employed is perfect for my small consulting practice.
Date published: 2022-02-27
Rated 5 out of 5 by from awesome easy to use very helpful information when i needed help
Date published: 2022-02-27
Rated 4 out of 5 by from great experience I will use again! Made returns simple! Everything you need!
Date published: 2022-02-27
Rated 2 out of 5 by from non clear instructions I have used Turbo Tax for several years. However, I found it very difficult this year to enter a non-business bad debt. Your instructions are not clear.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Service The expert was awesome, kind, and responsive. Highly recommend.
Date published: 2022-02-27
Rated 5 out of 5 by from love love love turbo tax! Awesome experience! Simple and well explained.Thankful for this site!
Date published: 2022-02-27
Rated 1 out of 5 by from Time consuming and cost too much So when I first called the young lady on the phone went over everything that was needed from me I provided everything at the initial phone call with the exception of my drivers license information which I was told she would need before she could give mine taxes over to one of the tax people once the tax person obtain my stuff we set up a time for him to call and speak with me I never got a call and then it was text tag with him back-and-forth about things that he needed as opposed to looking at all of my stuff seeing what it was that he actually needed from me and sending me a list so that I could provide everything that he needed at one time then he says he’s made several phone calls to me which I never received at no time did he ever confirm the phone number that he had for me to make sure that he was actually calling the right number then it took him a week to get back to me once again to tell me he needed yet something else I paid $350 for the service I will not be using you anymore
Date published: 2022-02-27
Rated 5 out of 5 by from great love it helped me get a good refund most ever would tell all my friends
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 13629
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and fast to use Walked me through everything and explained items I was not certain about. Will continue to use this product.
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax is awesome I have been using turbo tax for years I love how everything is saved year to year
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax Review 2021 Another painless tax season. TurboTax Live Self-Employed is perfect for my small consulting practice.
Date published: 2022-02-27
Rated 5 out of 5 by from awesome easy to use very helpful information when i needed help
Date published: 2022-02-27
Rated 4 out of 5 by from great experience I will use again! Made returns simple! Everything you need!
Date published: 2022-02-27
Rated 2 out of 5 by from non clear instructions I have used Turbo Tax for several years. However, I found it very difficult this year to enter a non-business bad debt. Your instructions are not clear.
Date published: 2022-02-27
Rated 5 out of 5 by from Great Service The expert was awesome, kind, and responsive. Highly recommend.
Date published: 2022-02-27
Rated 5 out of 5 by from love love love turbo tax! Awesome experience! Simple and well explained.Thankful for this site!
Date published: 2022-02-27
Rated 1 out of 5 by from Time consuming and cost too much So when I first called the young lady on the phone went over everything that was needed from me I provided everything at the initial phone call with the exception of my drivers license information which I was told she would need before she could give mine taxes over to one of the tax people once the tax person obtain my stuff we set up a time for him to call and speak with me I never got a call and then it was text tag with him back-and-forth about things that he needed as opposed to looking at all of my stuff seeing what it was that he actually needed from me and sending me a list so that I could provide everything that he needed at one time then he says he’s made several phone calls to me which I never received at no time did he ever confirm the phone number that he had for me to make sure that he was actually calling the right number then it took him a week to get back to me once again to tell me he needed yet something else I paid $350 for the service I will not be using you anymore
Date published: 2022-02-27
Rated 5 out of 5 by from great love it helped me get a good refund most ever would tell all my friends
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 13629