TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Turbo Tax use to be free I was ok with most everything except for the fact that I kept saying I didn't want the savings credit, kept avoiding it cuz I didnt want an extra 45 dollars just to have to pay you $59 for your Deluxe edition. Yet, no matter what I did, you'd make me select it! So basically, I was using your Free Edition till I was forced(I say forced cuz there was no other option!) to pay for your services. Chances are I will be using a different company next year so im not "forced" to pay you for a free service again next year. Good luck!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesome Awesome, Mary was fantastic, she needs a raise forsure 🤌🏼
Date published: 2023-04-18
Rated 5 out of 5 by from 2023 tax return it was a lot easier once I figured out downloading my info from my employer
Date published: 2023-04-18
Rated 4 out of 5 by from turbotax is great great expreience, nice service, turbo tax is providing a good job
Date published: 2023-04-18
Rated 5 out of 5 by from Simple Turbo tax makes it easy to file your taxes by yourself without having to pay for assistance.
Date published: 2023-04-18
Rated 5 out of 5 by from it seemed easier this year i did my taxes in a 2 day period, was simple and easy to understand
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax is good but... It is difficult to get questions answered. I spoke to different reps and received two different answers.
Date published: 2023-04-18
Rated 1 out of 5 by from Not What It Used To Be!!!!! Absolutely HORRIBLE!! I cant' understand why Turbo Tax INSISTS on importing EVERY SINGLE BIT OF LAST YEAR'S INFORMATION into my return for this year!!!! All it does is complicate EVERYTHING!!! Why even have a "Clear & Start Over" function if that isn't what it does????!!!!! If I hit Clear & Start Over I still get forms and information from last year's return that no longer apply imported/added to this year's return and then when I go thru the "review" function I get all these issues/items popping up that need to be entered or clarified. Absolutely Horrible and FRUSTRATING!!!!! Turbo Tax isn't what it used to be.....You guys have gotten LAZY!!!! I'll be using a different program/company next year!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy tax filing The process was so easy to do. I did not have to juggle several forms to submit my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from what a great product TurboTax is a great tool and user friendly and the help topics are great also. I used the live expert for the first time and it was an amazingly awesome experience. Yvette was patient, funny, efficient and knowledgeable.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1363
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax use to be free I was ok with most everything except for the fact that I kept saying I didn't want the savings credit, kept avoiding it cuz I didnt want an extra 45 dollars just to have to pay you $59 for your Deluxe edition. Yet, no matter what I did, you'd make me select it! So basically, I was using your Free Edition till I was forced(I say forced cuz there was no other option!) to pay for your services. Chances are I will be using a different company next year so im not "forced" to pay you for a free service again next year. Good luck!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is awesome Awesome, Mary was fantastic, she needs a raise forsure 🤌🏼
Date published: 2023-04-18
Rated 5 out of 5 by from 2023 tax return it was a lot easier once I figured out downloading my info from my employer
Date published: 2023-04-18
Rated 4 out of 5 by from turbotax is great great expreience, nice service, turbo tax is providing a good job
Date published: 2023-04-18
Rated 5 out of 5 by from Simple Turbo tax makes it easy to file your taxes by yourself without having to pay for assistance.
Date published: 2023-04-18
Rated 5 out of 5 by from it seemed easier this year i did my taxes in a 2 day period, was simple and easy to understand
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax is good but... It is difficult to get questions answered. I spoke to different reps and received two different answers.
Date published: 2023-04-18
Rated 1 out of 5 by from Not What It Used To Be!!!!! Absolutely HORRIBLE!! I cant' understand why Turbo Tax INSISTS on importing EVERY SINGLE BIT OF LAST YEAR'S INFORMATION into my return for this year!!!! All it does is complicate EVERYTHING!!! Why even have a "Clear & Start Over" function if that isn't what it does????!!!!! If I hit Clear & Start Over I still get forms and information from last year's return that no longer apply imported/added to this year's return and then when I go thru the "review" function I get all these issues/items popping up that need to be entered or clarified. Absolutely Horrible and FRUSTRATING!!!!! Turbo Tax isn't what it used to be.....You guys have gotten LAZY!!!! I'll be using a different program/company next year!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy tax filing The process was so easy to do. I did not have to juggle several forms to submit my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from what a great product TurboTax is a great tool and user friendly and the help topics are great also. I used the live expert for the first time and it was an amazingly awesome experience. Yvette was patient, funny, efficient and knowledgeable.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1363