TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 2 out of 5 by from Service Code Did Not Work Turbotax defaulted me to Self Employed product when I did not need it and at the time of filing my taxes, after HOURS of inputting my information I was not able to downgrade, I was informed I needed to start over with downgraded product, which that was not an option for me. I was then given a service code to enter at the time of purchasing which would discount my product by $180. I applied the code and received confirmation that the code ws accepted, but after submitting payment, code in fact was not applied! I then called Turbotax, spoke with a representative who filed another case for me to be reviewed in 5-7 business days!
Date published: 2021-05-15
Rated 3 out of 5 by from Easy but Spendy I usually do a free return with Turbo Tax and it is great! This year I needed to file for an LLC, so the cost was $200, which was unexpected. Additionally I live in a state where there are no state taxes, so it was disappointing to pay $200 when my return is in fact less extensive than other states. I wish this could be taken into account. I did receive some helpful info and a review from an expert.
Date published: 2021-05-15
Rated 5 out of 5 by from Another Successful Tax Year Closed with TurboTax I've been using TurboTax every year since the late-1990s, so it's pretty obvious that I don't...and won't...use anything else. With our tax code as outrageously complicated as it is, TurboTax whittles it down to something is understandable, explainable, and manageable.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Turbo Tax Very User friendly Will use every year I feel confident in Turbo Tax
Date published: 2021-05-15
Rated 1 out of 5 by from Never will I use Turbo Tax again nor recommend it. every year there are multiple rejections from IRS. This year was due to AGI again
Date published: 2021-05-15
Rated 5 out of 5 by from nice niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Date published: 2021-05-15
Rated 5 out of 5 by from Easy and fast! I am terrified of tax prep but this tool is easy enough for me to use with confidence. Thanks!
Date published: 2021-05-15
Rated 5 out of 5 by from easy Great live help. Clarice was awesome! Ill do this again next year.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is great product Love the online access. Easy to follow layout and questions.
Date published: 2021-05-15
Rated 5 out of 5 by from I love Turbo Tax! Very helpful with all questions I had for them. I was called quickly and received info I needed.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1363
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Service Code Did Not Work Turbotax defaulted me to Self Employed product when I did not need it and at the time of filing my taxes, after HOURS of inputting my information I was not able to downgrade, I was informed I needed to start over with downgraded product, which that was not an option for me. I was then given a service code to enter at the time of purchasing which would discount my product by $180. I applied the code and received confirmation that the code ws accepted, but after submitting payment, code in fact was not applied! I then called Turbotax, spoke with a representative who filed another case for me to be reviewed in 5-7 business days!
Date published: 2021-05-15
Rated 3 out of 5 by from Easy but Spendy I usually do a free return with Turbo Tax and it is great! This year I needed to file for an LLC, so the cost was $200, which was unexpected. Additionally I live in a state where there are no state taxes, so it was disappointing to pay $200 when my return is in fact less extensive than other states. I wish this could be taken into account. I did receive some helpful info and a review from an expert.
Date published: 2021-05-15
Rated 5 out of 5 by from Another Successful Tax Year Closed with TurboTax I've been using TurboTax every year since the late-1990s, so it's pretty obvious that I don't...and won't...use anything else. With our tax code as outrageously complicated as it is, TurboTax whittles it down to something is understandable, explainable, and manageable.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Turbo Tax Very User friendly Will use every year I feel confident in Turbo Tax
Date published: 2021-05-15
Rated 1 out of 5 by from Never will I use Turbo Tax again nor recommend it. every year there are multiple rejections from IRS. This year was due to AGI again
Date published: 2021-05-15
Rated 5 out of 5 by from nice niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Date published: 2021-05-15
Rated 5 out of 5 by from Easy and fast! I am terrified of tax prep but this tool is easy enough for me to use with confidence. Thanks!
Date published: 2021-05-15
Rated 5 out of 5 by from easy Great live help. Clarice was awesome! Ill do this again next year.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is great product Love the online access. Easy to follow layout and questions.
Date published: 2021-05-15
Rated 5 out of 5 by from I love Turbo Tax! Very helpful with all questions I had for them. I was called quickly and received info I needed.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1363