TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Piece of cake! Very thorough and painless for eight years and counting --
Date published: 2021-02-21
Rated 5 out of 5 by from Extremely Helpful & Aggressively Simplified helpful, simplified, easy, knowledgeable, orderly, professional, friendly
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and correct I have been using turbo tax for years . It is a reliable and user friendly way to file your taxes from home .
Date published: 2021-02-21
Rated 3 out of 5 by from Average Covid 19 RUINED MY CAREER AND INCOME IN 2020. FEEL THAT STATE RETURN DID NOT REFLECT THE HUGE INCOME LOSS.
Date published: 2021-02-21
Rated 5 out of 5 by from Got a refund Great work. Helped me understand certain aspects of my taxes. Got my refund.
Date published: 2021-02-21
Rated 5 out of 5 by from EASY AND FAST I will say the last four years I've been filing mob taxes with turbo tax it has been a breeze for me. Everything is laid out super easy for me and its very hard for me to screw it up. I just love how simple it is to use. I mean mind you I don't have a million different forms to fill out but even if I did its a cake walk. This site is perfect for someone like me
Date published: 2021-02-21
Rated 1 out of 5 by from Very disappointed There is too much up selling! I have to turn down the same up sell 3 or 4 times and that is annoying. Once isn't bad but 3 or 4 times its. How would you like it if you went to the store and every employee you talked to tried to sign you up for a store credit card. You don't because that would turn customers off. Not sure if I'm going to come back next year of others tell me this is still happening. Also also a lot of the help isn't very helpful it looks like its pulled directly from laws and doesn't really explain things in clear terms. I end up running a Google search anyway.
Date published: 2021-02-21
Rated 4 out of 5 by from Nice Fast and easy.....................................
Date published: 2021-02-21
Rated 5 out of 5 by from Easy It was very easy to use and understand It answer all my questions
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product Simple, innovative, informative. Not much else to say, this product makes preparing a tax return easy!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Piece of cake! Very thorough and painless for eight years and counting --
Date published: 2021-02-21
Rated 5 out of 5 by from Extremely Helpful & Aggressively Simplified helpful, simplified, easy, knowledgeable, orderly, professional, friendly
Date published: 2021-02-21
Rated 5 out of 5 by from Easy and correct I have been using turbo tax for years . It is a reliable and user friendly way to file your taxes from home .
Date published: 2021-02-21
Rated 3 out of 5 by from Average Covid 19 RUINED MY CAREER AND INCOME IN 2020. FEEL THAT STATE RETURN DID NOT REFLECT THE HUGE INCOME LOSS.
Date published: 2021-02-21
Rated 5 out of 5 by from Got a refund Great work. Helped me understand certain aspects of my taxes. Got my refund.
Date published: 2021-02-21
Rated 5 out of 5 by from EASY AND FAST I will say the last four years I've been filing mob taxes with turbo tax it has been a breeze for me. Everything is laid out super easy for me and its very hard for me to screw it up. I just love how simple it is to use. I mean mind you I don't have a million different forms to fill out but even if I did its a cake walk. This site is perfect for someone like me
Date published: 2021-02-21
Rated 1 out of 5 by from Very disappointed There is too much up selling! I have to turn down the same up sell 3 or 4 times and that is annoying. Once isn't bad but 3 or 4 times its. How would you like it if you went to the store and every employee you talked to tried to sign you up for a store credit card. You don't because that would turn customers off. Not sure if I'm going to come back next year of others tell me this is still happening. Also also a lot of the help isn't very helpful it looks like its pulled directly from laws and doesn't really explain things in clear terms. I end up running a Google search anyway.
Date published: 2021-02-21
Rated 4 out of 5 by from Nice Fast and easy.....................................
Date published: 2021-02-21
Rated 5 out of 5 by from Easy It was very easy to use and understand It answer all my questions
Date published: 2021-02-21
Rated 5 out of 5 by from Great Product Simple, innovative, informative. Not much else to say, this product makes preparing a tax return easy!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 13618