TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I LOVE TURBO TAX ! I have been using Turbo Tax for the past 6 years. I no longer have anxiety about filing my taxes. Turbo Tax is super easy and they walk me through every tax situation. A life long user for sure !!
Date published: 2022-02-14
Rated 5 out of 5 by from to easy This tax process was easier than last year. thank you turbo tax
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax's live service is a life saver I was having a lot of trouble with accurately filing for out-of-state income, but with the help of a live assistant, I had all the assistance I needed. The interface and questions are very user-friendly and it's clear that TurboTax has a goal of helping make the tax return process extremely simple and easy.
Date published: 2022-02-14
Rated 3 out of 5 by from 8812 Error + Not Super Functional The online version of Turbotax was much nicer than the downloaded version that I go this year. When I bought the software on Amazon I actually thought I was getting a code to use the online version. I won't make that mistake again. The downloaded version is much messier than doing your taxes online.
Date published: 2022-02-14
Rated 3 out of 5 by from Wasn't able to access previous returns I had problems accessing previous year's returns even though I had used turbo tax for years; none of my returns were showing up. It took an extra 2 hours to get it resolved with a Product Expert and apparently it had something to do with me having a Mint account and a Turbotax account and apparently that caused issues until they were merged. And I'm still having issues, but at least I was able to access my 2020 returns to get my AGI to file my 2021 returns.. It still appears that I have 2 accounts, or something.. I dont know, it's weird though... And now when I try to submit this review i get an error saying that i need to disable adblockers, I disabled them, and I'm still getting the error, then it says my nickname "chris" is "already in use"...
Date published: 2022-02-14
Rated 5 out of 5 by from thank you for making this easy this was great. very easy and less stressful thank you
Date published: 2022-02-14
Rated 5 out of 5 by from turbotax is the best turbotax is great so easy to use for first time filers
Date published: 2022-02-14
Rated 5 out of 5 by from Okay Easy to use - will use again next year. Highly recommend
Date published: 2022-02-14
Rated 5 out of 5 by from It's easy and quick. I've never had a problem with TurboTax. I love using them.
Date published: 2022-02-14
Rated 3 out of 5 by from "free Advertising for free but you still end up paying it
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13617
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I LOVE TURBO TAX ! I have been using Turbo Tax for the past 6 years. I no longer have anxiety about filing my taxes. Turbo Tax is super easy and they walk me through every tax situation. A life long user for sure !!
Date published: 2022-02-14
Rated 5 out of 5 by from to easy This tax process was easier than last year. thank you turbo tax
Date published: 2022-02-14
Rated 5 out of 5 by from TurboTax's live service is a life saver I was having a lot of trouble with accurately filing for out-of-state income, but with the help of a live assistant, I had all the assistance I needed. The interface and questions are very user-friendly and it's clear that TurboTax has a goal of helping make the tax return process extremely simple and easy.
Date published: 2022-02-14
Rated 3 out of 5 by from 8812 Error + Not Super Functional The online version of Turbotax was much nicer than the downloaded version that I go this year. When I bought the software on Amazon I actually thought I was getting a code to use the online version. I won't make that mistake again. The downloaded version is much messier than doing your taxes online.
Date published: 2022-02-14
Rated 3 out of 5 by from Wasn't able to access previous returns I had problems accessing previous year's returns even though I had used turbo tax for years; none of my returns were showing up. It took an extra 2 hours to get it resolved with a Product Expert and apparently it had something to do with me having a Mint account and a Turbotax account and apparently that caused issues until they were merged. And I'm still having issues, but at least I was able to access my 2020 returns to get my AGI to file my 2021 returns.. It still appears that I have 2 accounts, or something.. I dont know, it's weird though... And now when I try to submit this review i get an error saying that i need to disable adblockers, I disabled them, and I'm still getting the error, then it says my nickname "chris" is "already in use"...
Date published: 2022-02-14
Rated 5 out of 5 by from thank you for making this easy this was great. very easy and less stressful thank you
Date published: 2022-02-14
Rated 5 out of 5 by from turbotax is the best turbotax is great so easy to use for first time filers
Date published: 2022-02-14
Rated 5 out of 5 by from Okay Easy to use - will use again next year. Highly recommend
Date published: 2022-02-14
Rated 5 out of 5 by from It's easy and quick. I've never had a problem with TurboTax. I love using them.
Date published: 2022-02-14
Rated 3 out of 5 by from "free Advertising for free but you still end up paying it
Date published: 2022-02-14
All TurboTax® Offerings Reviews - Page 13617