TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from okay products were fine. No problems using, Easy to navigate
Date published: 2023-05-08
Rated 5 out of 5 by from Taxes for 2021 I work for an employer, but my husband is self-employed. I always have to do them. I am always late. The program is great, but sometimes it is difficult to interpret the questions the right way, even with step-to-step instructions. Hopefully my 2022 is already available, as that is next. Adding up and going through the receipts, is what takes the longest. I have to say since this product came out, I have used it. It changes every year and sometimes I have to go over things over and over again.
Date published: 2023-05-08
Rated 5 out of 5 by from turbo tax 2019 good every year. Been using it for several years now.
Date published: 2023-05-08
Rated 4 out of 5 by from Sr. Loan Processor PROGRAM IS EASY TO FOLLOW - I WOULD RECOMMEND TURBO TAX
Date published: 2023-05-07
Rated 5 out of 5 by from Makes taxes way less intimidating! This tool helps me not be so overwhelmed with taxes
Date published: 2023-05-07
Rated 5 out of 5 by from TurboTax is AWESOME!!! Very easy to use. Old people have a great time using it.
Date published: 2023-05-07
Rated 1 out of 5 by from Didn't accept my debit or credit cards I opt out to pay the $44 premium fee. I wanted to use my credit card and I spent hours calling my bank, trying to get help from turbo tax online and through their phone services and no one could help me. I ended up paying the $44 fee. This experience was a lot worse than last year and previous years before that. Not very happy.
Date published: 2023-05-07
Rated 3 out of 5 by from Okay It went fine. It brought you through step by step.
Date published: 2023-05-07
Rated 4 out of 5 by from Struggle with Income from sale of propoerty Could not get the form to enter the proceeds from the sale of property. Gave it a few hours, and tried again, and figured out the right key strokes!?!
Date published: 2023-05-07
Rated 4 out of 5 by from Nice and Easy The program made filing easy- I had a couple of things to fix on my end, but even fixing those with the program was easy with the FAQ section- my only complaint is that I had to use the FAQ section though- the program wouldn't take me to the section I needed to fix (stuff to do with Healthcare)... Honestly, I'd give it a 5 if it weren't for that... so as it stands I'd give it a 4.5-4.7 :)
Date published: 2023-05-07
All TurboTax® Offerings Reviews - Page 137
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from okay products were fine. No problems using, Easy to navigate
Date published: 2023-05-08
Rated 5 out of 5 by from Taxes for 2021 I work for an employer, but my husband is self-employed. I always have to do them. I am always late. The program is great, but sometimes it is difficult to interpret the questions the right way, even with step-to-step instructions. Hopefully my 2022 is already available, as that is next. Adding up and going through the receipts, is what takes the longest. I have to say since this product came out, I have used it. It changes every year and sometimes I have to go over things over and over again.
Date published: 2023-05-08
Rated 5 out of 5 by from turbo tax 2019 good every year. Been using it for several years now.
Date published: 2023-05-08
Rated 4 out of 5 by from Sr. Loan Processor PROGRAM IS EASY TO FOLLOW - I WOULD RECOMMEND TURBO TAX
Date published: 2023-05-07
Rated 5 out of 5 by from Makes taxes way less intimidating! This tool helps me not be so overwhelmed with taxes
Date published: 2023-05-07
Rated 5 out of 5 by from TurboTax is AWESOME!!! Very easy to use. Old people have a great time using it.
Date published: 2023-05-07
Rated 1 out of 5 by from Didn't accept my debit or credit cards I opt out to pay the $44 premium fee. I wanted to use my credit card and I spent hours calling my bank, trying to get help from turbo tax online and through their phone services and no one could help me. I ended up paying the $44 fee. This experience was a lot worse than last year and previous years before that. Not very happy.
Date published: 2023-05-07
Rated 3 out of 5 by from Okay It went fine. It brought you through step by step.
Date published: 2023-05-07
Rated 4 out of 5 by from Struggle with Income from sale of propoerty Could not get the form to enter the proceeds from the sale of property. Gave it a few hours, and tried again, and figured out the right key strokes!?!
Date published: 2023-05-07
Rated 4 out of 5 by from Nice and Easy The program made filing easy- I had a couple of things to fix on my end, but even fixing those with the program was easy with the FAQ section- my only complaint is that I had to use the FAQ section though- the program wouldn't take me to the section I needed to fix (stuff to do with Healthcare)... Honestly, I'd give it a 5 if it weren't for that... so as it stands I'd give it a 4.5-4.7 :)
Date published: 2023-05-07
All TurboTax® Offerings Reviews - Page 137