TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Wicked good! TurboTax has all the answers, between ask the computer or talk to a live person! You can have some lady in her 50's, 60's, or 70's who likes to work 3-4 mos. out of the year playing office accountant or you can watch a game on TV and get them done in the recliner doing a bit of reading and paying attention to detail.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is so simple. It takes you through step. Turbo Tax makes filing taxes easy. It remembered everything from the previous year that I filed. Fast!
Date published: 2021-05-15
Rated 3 out of 5 by from TURBOTAX Help was unhelpful! The program itself is ok. It was tough not being able to use Windows 7. Had to buy a new computer. Therefore, accessing last year's return for carrying over information was impossibly frustrating. There should have at least been information provided to assist in the process! Also, had two issues with glitches in programming. This added many hours of extra time and frustration to complete taxes. Worst of all the live phone customer service was unable to help after several more hours of time on the phone. Both issues were only solved by much time and digging and overriding data!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is awesome Expert help is a way to go with turbotax. I got all the answers I need from s tax expert
Date published: 2021-05-15
Rated 5 out of 5 by from A great service to use! I've been using TurboTax for several years now. It's an easy way to fill out taxes, especially when you have new tax situations (job changes, investments, etc.). The system knows what to look for and ask for. And you can ask questions as needed. (In my case, I had a new tax document, and I wasn't sure what to do.)
Date published: 2021-05-15
Rated 4 out of 5 by from awesome I have had a great first time experience and I will try it again
Date published: 2021-05-15
Rated 5 out of 5 by from Julie was excellent in helping me file. I was unable to finalize my return but Julie (on chat) worked for a ,long time to finish. 5 stars!
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is awesome Very helpful. turbo tax made the process quite understandable. i recommend using it.
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is awesome your staff down at turbo tax really were professional they were no hurry ups they tried to explain in detail what was happening and how can I fix it so my experience with turbo tax was rewarding
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is good Turbotax is good product, easy to use, easy to understand
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1360
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wicked good! TurboTax has all the answers, between ask the computer or talk to a live person! You can have some lady in her 50's, 60's, or 70's who likes to work 3-4 mos. out of the year playing office accountant or you can watch a game on TV and get them done in the recliner doing a bit of reading and paying attention to detail.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is so simple. It takes you through step. Turbo Tax makes filing taxes easy. It remembered everything from the previous year that I filed. Fast!
Date published: 2021-05-15
Rated 3 out of 5 by from TURBOTAX Help was unhelpful! The program itself is ok. It was tough not being able to use Windows 7. Had to buy a new computer. Therefore, accessing last year's return for carrying over information was impossibly frustrating. There should have at least been information provided to assist in the process! Also, had two issues with glitches in programming. This added many hours of extra time and frustration to complete taxes. Worst of all the live phone customer service was unable to help after several more hours of time on the phone. Both issues were only solved by much time and digging and overriding data!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is awesome Expert help is a way to go with turbotax. I got all the answers I need from s tax expert
Date published: 2021-05-15
Rated 5 out of 5 by from A great service to use! I've been using TurboTax for several years now. It's an easy way to fill out taxes, especially when you have new tax situations (job changes, investments, etc.). The system knows what to look for and ask for. And you can ask questions as needed. (In my case, I had a new tax document, and I wasn't sure what to do.)
Date published: 2021-05-15
Rated 4 out of 5 by from awesome I have had a great first time experience and I will try it again
Date published: 2021-05-15
Rated 5 out of 5 by from Julie was excellent in helping me file. I was unable to finalize my return but Julie (on chat) worked for a ,long time to finish. 5 stars!
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is awesome Very helpful. turbo tax made the process quite understandable. i recommend using it.
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is awesome your staff down at turbo tax really were professional they were no hurry ups they tried to explain in detail what was happening and how can I fix it so my experience with turbo tax was rewarding
Date published: 2021-05-15
Rated 5 out of 5 by from Turbotax is good Turbotax is good product, easy to use, easy to understand
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1360