TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from AWESOME! Keep Up The Great Work Saving me money ! A lot others should use Turbo tax!
Date published: 2021-02-14
Rated 2 out of 5 by from Turbo Tax is great...until you have an issue. I always rate Turbo Tax highly because for the past ten years I've never had an issue, but I came in to my account today just to see if my returns have been transmitted since I completed the process weeks ago. Turns out there was an issue on my account and it wasn't transmitted (I never got an email) and there was no one I could talk to in order to get assistance other than the community. With the amount of money I paid, there should have been someone available to help me through it, so that was disappointing.
Date published: 2021-02-14
Rated 5 out of 5 by from Awesome My experience was very hectic, but. I will recommend other people to use turbo tax h b blk
Date published: 2021-02-14
Rated 5 out of 5 by from Overall Best Self-Employed DIY Tax Prep! BUT... Everything was super fast and easy as always! TurboTax digs in and makes sure you're aware of any and all tax breaks and credits that have even the slightest chance of applying to you. I love that not only do they tell you which credits and/or or deductions are best and will bring the highest return but they also explain WHY it is the best choice. And just in case you don't believe or want to see the numbers for yourself, there are multiple areas where you have the chance to try out both options to see which will bring the highest return! My one and only complaint for this year is in regards to the new 7202 form for (Credits for Sick Leave and Family Leave for Certain Self-Employed Individuals) and that TurboTax will not allow you to efile if you've included this form in your return. States it is an IRS rule, which is not their fault. BUT...Researched and I found this to be untrue and after using another similar tax service found you definitely CAN efile return with that form included through other companies! However, my est. return with TurboTax was over $2,000 higher so decided to delete 7202 (and lost $580 refund by doing so) and efile since I just cannot afford to wait the extra time to mail in. If not for that issue this review would be 5 STARS all across the board!
Date published: 2021-02-14
Rated 5 out of 5 by from Easy To Use Excellent Been doing for 3 years always on point!. Easy Peazy
Date published: 2021-02-14
Rated 4 out of 5 by from TurboTax 2020 has improved. My experience was fine. There is still a some repetitiveness. There are easier products that are free or cheaper but I used this platform because I have used it for years; I did not want to input a lot of data over again,
Date published: 2021-02-14
Rated 5 out of 5 by from turbo tax is the best!!! It is so user friendly that I never had to have help.
Date published: 2021-02-14
Rated 5 out of 5 by from Great experience! Seamless online experience and really quick response times.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is awesome! It was very well organized. I was satisfied with the assistance it's providing.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo tax made filing so easy I love the new format. So much easier to understand.
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13576
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AWESOME! Keep Up The Great Work Saving me money ! A lot others should use Turbo tax!
Date published: 2021-02-14
Rated 2 out of 5 by from Turbo Tax is great...until you have an issue. I always rate Turbo Tax highly because for the past ten years I've never had an issue, but I came in to my account today just to see if my returns have been transmitted since I completed the process weeks ago. Turns out there was an issue on my account and it wasn't transmitted (I never got an email) and there was no one I could talk to in order to get assistance other than the community. With the amount of money I paid, there should have been someone available to help me through it, so that was disappointing.
Date published: 2021-02-14
Rated 5 out of 5 by from Awesome My experience was very hectic, but. I will recommend other people to use turbo tax h b blk
Date published: 2021-02-14
Rated 5 out of 5 by from Overall Best Self-Employed DIY Tax Prep! BUT... Everything was super fast and easy as always! TurboTax digs in and makes sure you're aware of any and all tax breaks and credits that have even the slightest chance of applying to you. I love that not only do they tell you which credits and/or or deductions are best and will bring the highest return but they also explain WHY it is the best choice. And just in case you don't believe or want to see the numbers for yourself, there are multiple areas where you have the chance to try out both options to see which will bring the highest return! My one and only complaint for this year is in regards to the new 7202 form for (Credits for Sick Leave and Family Leave for Certain Self-Employed Individuals) and that TurboTax will not allow you to efile if you've included this form in your return. States it is an IRS rule, which is not their fault. BUT...Researched and I found this to be untrue and after using another similar tax service found you definitely CAN efile return with that form included through other companies! However, my est. return with TurboTax was over $2,000 higher so decided to delete 7202 (and lost $580 refund by doing so) and efile since I just cannot afford to wait the extra time to mail in. If not for that issue this review would be 5 STARS all across the board!
Date published: 2021-02-14
Rated 5 out of 5 by from Easy To Use Excellent Been doing for 3 years always on point!. Easy Peazy
Date published: 2021-02-14
Rated 4 out of 5 by from TurboTax 2020 has improved. My experience was fine. There is still a some repetitiveness. There are easier products that are free or cheaper but I used this platform because I have used it for years; I did not want to input a lot of data over again,
Date published: 2021-02-14
Rated 5 out of 5 by from turbo tax is the best!!! It is so user friendly that I never had to have help.
Date published: 2021-02-14
Rated 5 out of 5 by from Great experience! Seamless online experience and really quick response times.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo Tax is awesome! It was very well organized. I was satisfied with the assistance it's providing.
Date published: 2021-02-14
Rated 5 out of 5 by from Turbo tax made filing so easy I love the new format. So much easier to understand.
Date published: 2021-02-14
All TurboTax® Offerings Reviews - Page 13576