TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Harder than it used to be. State of Montana form was a royal pain. having to pay the extra money to ask one question is way out of line
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and affordable Easy and affordable. Really not as bad as I thought it would be
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax 2021 Good experience and easy to use. I'll us it again next year.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax - the way to go! Shirley was very helpful and answered all of my questions.
Date published: 2022-02-28
Rated 5 out of 5 by from Always top notch tax preparers I've used Turbo tax for over 15 years and it has not failed me yet. Great service!
Date published: 2022-02-28
Rated 3 out of 5 by from Too expensive I literally could have Googled the information I needed. I opted to chat with the help because my 1099-G didn't come with State ID number on it for the state withholding. He told me he had to do a screen share which he didn't have to do...and then told me he couldn't help me and I had to contact my states unemployment office. Wanted me to leave him a survey for "I can't help with that, contact unemployment". Not worth the survey, you did nothing. Not worth TurboTax Live either. As soon as he shared my screen I was being charged for TurboTax Live! If you need a little help, Google it! I only had a 1099-G. I had not worked the whole year. I didn't need it.
Date published: 2022-02-28
Rated 5 out of 5 by from 2021 tax rewiew I have used turbo tax for several years and I love it !! Very easy to follow and safe and secure!
Date published: 2022-02-28
Rated 5 out of 5 by from My Accountant is TurboTax I've had nothing but tax filing success using TurboTax. I made a mistake after I purchased my first home and thought for that year's filing I should consult a professional CPA. That mistake cost me $1,300. Never again. I have been a dedicated TurboTax user ever since.
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience I have used turbo tx the past few years and have not had any issues thus far
Date published: 2022-02-28
Rated 5 out of 5 by from So Easy To Navigate and understand Amazing dynamic, easy to follow, great guide, detailed, and good prices.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13576
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Harder than it used to be. State of Montana form was a royal pain. having to pay the extra money to ask one question is way out of line
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and affordable Easy and affordable. Really not as bad as I thought it would be
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax 2021 Good experience and easy to use. I'll us it again next year.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax - the way to go! Shirley was very helpful and answered all of my questions.
Date published: 2022-02-28
Rated 5 out of 5 by from Always top notch tax preparers I've used Turbo tax for over 15 years and it has not failed me yet. Great service!
Date published: 2022-02-28
Rated 3 out of 5 by from Too expensive I literally could have Googled the information I needed. I opted to chat with the help because my 1099-G didn't come with State ID number on it for the state withholding. He told me he had to do a screen share which he didn't have to do...and then told me he couldn't help me and I had to contact my states unemployment office. Wanted me to leave him a survey for "I can't help with that, contact unemployment". Not worth the survey, you did nothing. Not worth TurboTax Live either. As soon as he shared my screen I was being charged for TurboTax Live! If you need a little help, Google it! I only had a 1099-G. I had not worked the whole year. I didn't need it.
Date published: 2022-02-28
Rated 5 out of 5 by from 2021 tax rewiew I have used turbo tax for several years and I love it !! Very easy to follow and safe and secure!
Date published: 2022-02-28
Rated 5 out of 5 by from My Accountant is TurboTax I've had nothing but tax filing success using TurboTax. I made a mistake after I purchased my first home and thought for that year's filing I should consult a professional CPA. That mistake cost me $1,300. Never again. I have been a dedicated TurboTax user ever since.
Date published: 2022-02-28
Rated 5 out of 5 by from Great experience I have used turbo tx the past few years and have not had any issues thus far
Date published: 2022-02-28
Rated 5 out of 5 by from So Easy To Navigate and understand Amazing dynamic, easy to follow, great guide, detailed, and good prices.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 13576